Wildwood Country Club

d the event coordinator and many others had been fired. I had to find this out on my own - no one contacted us.  From the beginning, the new GM kept telling us how much we were getting “free” because policies had changed. When we signed, all linens were included as was the bridal suite and unlimited coffee, tea and water were included in the buffet. We were constantly told how much we were “getting”. It was ridiculous. He actually tried to charge us $5/person for drinks and said he had it in his notes and he talked to us about. The pamphlet we got when we signed said they were included so no we did not talk about it. He is a bully.  When we booked we made sure to ask about parking and if there were other events with weddings. We were assured that no events coincided with weddings and we would have the parking lot. When I saw the lot the morning of the wedding I contacted the coordinator. The GM then came in and yelled at me the morning of my daughter’s wedding because I had gotten upset with the coordinator. He told me everyone was complaining. That was 100% not true. I was so nice to all the people that actually did the work.  Three events were going on the day of my daughter’s wedding. Our guests were told to keep their forks because they were running out. Guests had to wait on fruit too. Is that what you’d like for your daughter’s wedding? Essentially we felt bullied during our entire experience. The GM took notes but no one ever saw them again so I had to repeat everything. I trusted nothing coming out of his mouth. When we finally got a tasting, the appetizers and desserts  weren’t included. He blamed others but all was written down at the first meeting. He did not communicate.  We went through 2 event coordinators until a permanent one was hired one month before the wedding. I was relieved because she answered emails but it turns out she was in over her head. To be fair, the GM was horrible. He did not communicate. He talked and promised but you could never trust him to follow through. However, she got many things wrong and only looked at our file the week of the wedding.  The building is not maintained. The AC where we were supposed to have cocktails went out the day before and the GM just kept saying how much that was going to cost him. Don’t care! It was a 25 year old system with no plan for replacement until it just went out. They are putting on once-in-a-lifetime events. You don’t wait for equipment to fail. The bathroom stalls did not lock. I just kept hearing from employees I came across that they just started so knew nothing.  Our event was supposed to end at 8pm. The staff started cleaning up, taking waters and favors and decor and piling those are tables at 7:40pm. Our guests on the dance floor came back to empty tables and did not get the favors which were pricey bourbon balls. 25 of our 115 guests did not go home with those.  Then to top it off, they charged us for 116 guests when the final count was 115. That may not seem like a big deal but with all the other stuff, it put me over the edge.  The people that actually worked (and not just talked) were Steve and Aneith and they were wonderful to us and the guests. I feel bad leaving such a bad review because of them, but no family should book at Wildwood with that GM.