Wendy's Bridal Cincinnati

ns, and did not give up on helping me find my dress when I had little to no direction going in there. When another bridal party started picking apart the dress I tried on and I started crying, she handled it professionally and made me want to continue the appointment when the rude strangers made me want to just go home. Michelle also helped to create my dream dress by custom ordering a few things on an already perfect gown. I could not recommend Wendy’s enough, especially Michelle. She made sure I felt like a bride, and I can’t wait to pick up my dress from her.

nfidence. Wendy's was a night and day difference. There were so many beautiful dresses. I thought the layout of the dresses within the store was very organized and easy to go through based on size and style. I walked in picked out a couple dresses myself, and then met Jean who worked with me the rest of the afternoon. I showed her pictures that I found online, she glanced at them and knew exactly where to go and grab whatever she thought I would like. Jean made me feel like a queen. I felt beautiful in every single dress that I tried on. I truly believe she was the reason that I had such a wonderful experience. I highly recommend her!

sses and only a few of them meeting my preferences. My mother and sister-in-law both found their wedding dresses here and now I get to share in their beloved experience of Wendy’s Bridal!

sses, so I decided to try this shop as one of two places to try for my wedding dress when all my bridesmaids were in town. My consultant was friendly, but I don't feel like she really got a sense of my style and helping me find something that was truly me. I felt rushed to choose between options that I wasn't really in love with. I also didn't like that they couldn't give me the name of the dress, in order to see if I could find it anywhere else for a better price. They could only give me the designer/brand name and their specific store UPC number for the dress. Lastly, at the other store I went to, the consultant laid the dress out carefully with a clear hole for me to step into and then she would bring the dress up around me, so I didn't step all over the dress while trying to get into it. At Wendy's, my consultant did not seem to take as good of care with the dress, leaving me to fumble through the dresses myself, stepping on excess fabric, and nearly tripping at times.

wait to bring my dress home!

g, I found my dress to be extremely water damaged at the location I was storing it. I called Wendy's in tears to discuss my situation and they were so helpful. We ended up finding the EXACT same dress in the same size, color, etc. It was a miracle. They were able to get me the new dress within a matter of DAYS. I am so beyond grateful for the staff after that traumatic experience. I highly recommend them!

dly and seemed understanding when I said I’d ideally like to spend around $1000 and that I was getting married in three months. However, when the consultant Michelle came over, and I said the same thing, she seemed very dismissive and basically told me I wouldn’t find anything there, except for maybe some of the clearance dresses and that three months really isn’t enough time (I have since planned almost everything in two weeks because I just want a small and intimate wedding). I said I still wanted to look around. She wasn’t helpful as I looked around and was really more in the way, saying things like “so you’re not really finding much?” when I had just tagged a wedding and then “That dress is $1,200, you sure you can do that?” My friend was ready to leave after her poor treatment and while I must admit, it felt like the clip from Pretty Woman, I was there to try on dresses and no one was going to stop me doing this. I have good self confidence, so I didn’t let it phase me, but I can imagine how devastating this experience could have been to many brides. Once she took me to the dressing room with four dresses, her attitude did get better and she was more helpful. Maybe she realized she was being dismissive or maybe it’s because she saw my $450 Kate Spade purse and figured I could spend more, I’ll never know. She was fine after that, minus her mask hanging down half of the time, which seems ironic in a shop that specializes in items fitting perfectly. I left seeing a dress that I liked that was $1,200, but wanting to find a better dress because I really didn’t want to give her my business after her poor treatment. Fortunately, my next shop was at Something New, Borrowed, and Blue, where my consultant was very accommodating and actually helped me find dresses in my preference vs getting in the way. I ended up buying a dress for $1,300 from SNBB and would have felt extremely comfortable buying my second choice dress at SNBB for $1,400 as I was very torn between these two. It’s unfortunate that the Wendy’s consultant judged me as soon as I said my ideal price. The only reason I am giving Wendy’s a two star is because the other staff were nice when I got there.

what I wanted and didn’t want and stayed true to my budget! These dresses are amazing as well!! I loved my experience!!

ve. Wendy’s has a great selection of designers. I highly recommend you to visit Wendy’s!

d I felt comfortable in and what my style was. 1000/10 would recommend Wendy’s and even more Jean ♥️

didn't feel right, we stopped by Wendy's on a whim. They were more than accommodating and took me in right away even without an appointment. I found my dream dress and the process of trying on, purchasing, and picking up was a breeze! I would recommend Wendy's Bridal to all brides.

eir mind. I could have picked a dozen of their beautiful dresses! So many options.

the time seemed to be sincere in her apology and assured Me that they would take care of it. This was early July. The correct dresses did not arrive until August 1. I get married in September and my bridesmaids will now have to scramble to get alterations completed. I asked the manager if there could be anything done to assist with the alterations due to the inconvenience of having to wait an additional month to receive the proper dresses. The managers response was not the issue. The fact that they contract out the alterations is not the problem either. The problem that I have with Wendy’s bridal as the fact that that manager(different than the first one) made absolutely zero attempt to even act as if she was concerned with the fact that I was put out by their mistake. When she delivered her response it was very dismissive and almost as if It were an inconvenience to her that I requested a way to resolve this and remedy it so that I felt valued. No attempt was made. On the way out she pat me on the shoulder in a very sterile and uncaring way saying good luck with your wedding with a tone that made me feel as if she were shooing me out of her store like I was a bother. Would I ever recommend Wendy’s bridal to anyone? They had a good selection, and were professional, until today.

a picture, told her my budget, and she immediately grabbed a dress that was dead on what I was looking for! I was thrilled! I put it on, started to fall in love with it, and then got a little stressed. I didn't want to make a bad decision! I teared up a little and needed some time to sit in the dress and consult with the people I brought with me. My consultant sat and watched me struggle and cry over the decision and only then did another consultant walk by and mention the dress was $1900... $400 over my budget. I looked at my consultant sheepishly looking back at us- ashamed that she had gotten caught. What kind of person watches a bride CRY over the stress of the decision while HIDING the price of the dress??! Talk about emotional trauma. She clearly was just trying to make a sale and didn't care about me at all. I cannot stress how TRAUMATIZING the whole experience was. She tried to make up for it by lowering the price to $1686, but this was still above my budget and she only tried this after she was caught hiding the real price. I cannot believe Wendy's would put someone like this on their staff.

e feel completely comfortable and pulled a lot of great dress options for me. I felt she really listened to my family members and me. We found my dress quickly, it was the fourth one I tried on! The store is really nice and had a lot of options for different styles. You have to wear a mask and can only bring a total of 4 people, but I was thankful to be able to shop and have the dress in time for my wedding. Michelle even took the time to give us advice on our bridesmaid dress options.

ted, and I’d reach out again when I was ready. I recently rescheduled my appointment and they worked with my needs so that I could have the best experience bridal dress shopping ever. I said YES to the dress and so far I’ve not had any issues.

elped me to figure out my style and kept things really on track in the yes/no pile, and then making the ultimate decision! I came out smiling so wide and so incredibly obsessed with my dress! Everyone had a great time trying on dresses for about 2 hours, and I was lucky and had the store to myself! The dress arrived a little earlier than planned, and we had no issues! The custom length on the gown was perfect and helped me to save a lot of cost on alterations (my gown had a LOT of lace and beading detail). The pickup was easily scheduled and there were no issues with the dress. My experience was great! Thank you!

lt rushed and like I was an annoyance/unwelcome. I had picked my five dresses to try on and after the 4th, the consultant tried to tell me I was done. I had to point out my last dress to try on. The second I walked back into the room the consultant told me to get dressed. I was told upon arrival after the first five the consultant would pull dresses for me once she had a sense of what I was looking for. I left feeling uncomfortable and embarrassed.

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and your needs and makes you feel like you are the sole customer which gives of a very intimate and comfortable feeling which I did not always feel at other stores. Overall I had a WONDERFUL experience!

lot of great feedback and allowed me all the time I needed before saying Yes to the dress. I can’t wait until the dress is ready for pickup!! My sister had a good experience there 6 years ago and the staff did an exceptional job. I knew I wouldn’t regret when I also chose to go back and find my dress.

istening to what you like and don't like and finding what fits you. She in fact is the one that picked out my dress and I absolutely love it! I had been to 5 different dress stores and she by far was my favorite. As they say there is only one dress for you, I believe there is only one dress consultant and Gene was certainly mine!

Wendy’s after they happened to have an appointment cancellation and offered me the appointment for that time. Kathleen was amazing, she helped me try on every dress and even helped me pull a few she thought I might like. She was there every step of the way, and even ended up picking the dress I felt best in. I am definitely thankful she made it so amazing for me! Would highly recommend going there and asking for her!

to Wendy’s after and ended up re-trying a dress on and found the one. Kathleen was very patient and answered all my questions. And was there every step of the way! Definitely thankful she made it so amazing for me! Would highly recommend them. I also think they have a wide selection of dresses to pick from.

ordering process was easy, and while it took longer to come in than expected it still arrived on time. The reason for a loss of a star is when I picked it up, the woman who I dealt with was not very friendly and acted as though we were a burden to her. Overall, my tiara was beautiful, fairly priced, and I would recommend them for accessories.

t helpful.

edibly friendly and helpful! I couldn’t decide between two dresses and she let me put each one on with a veil and headpiece to compare, and really made it easy for my to make my decision. I couldn’t have asked for a better experience! SO HAPPY that I said yes to my dress at Wendy’s!

wedding in a few months. She was kind, upbeat and made the bride to be feel very comfortable! She knew just the right size, and fit for her figure. I recommend Wendy's very highly. We are thrilled with the dress and the service!

h Michelle as my consultant. She has been working at Wendy’s for over 20 years. She made me feel so special, all her attention was on me, and she really cared about helping me find my perfect dress. She only pulled dresses in my budget $1000-$1300 & didn’t make me feel bad about my budget. she gave honest feedback. She helped my change in the dressing room so my family could just relax and wait to see me come out in the dresses. She realized it was a big decision and didn’t make me feel bad about waiting a few hours to decide. Moral of the story my experience here was wonderful because of Michelle, she wasn’t a pushy sales woman she really cared about me and my opinions. I said yes the the dress & I cannot be more thrilled! They had a HUGE selection of dresses in many different sizes and styles and prices and let you try on as many as you want without feeling rushed. If you’re not sure where to start, don’t waste your time going anywhere else.

on to detail. I met representatives at an Ohio bridal show and they were warm, inviting, and went above and beyond to fine tune what I was ultimately looking for.

would even look good in. Michelle introduces herself right away and was all smiles. She totally eased my mind and apprehension! Michelle was very accommodating. When it came to trying in dresses, being undressed in front of others is something I am 100% uncomfortable with. But Michelle was so professional and quick about the dress changes. Michelle listened to each concern about each dress that me and my group had, and just when I was about to call it quits, Michelle pulled one more dress out and said— just try this one for me. I immediately cried and ended up picking Michelle’s gown. I am so thankful for her! We chose the gown of my dreams and even a beautiful veil to go with it. I could not recommend Wendy’s enough. If you haven’t been, just trust me when i say go!!! It was an amazing experience.

s looking for. I worked with two consultants at different times of the day. Both were amazing and helped me find what I was looking for.

g out dresses to try on and Tiffany my consultant asked if i wanted her to pull a few dresses for me to try on in addition to my picks. I felt very at ease during my appointment and no pressure to make a purchase on the spot. I did end up buying my dress from this salon and couldn't be happier. I would highly recommend.

18 in jeans and 20 in wedding dress) which made it a little difficult to find a dress in my size to fit. When we first arrived, consultants were running around looking confused so I am assuming was going on before we got there. Therefore, I gave them the benefit of the doubt when it took a while to get my appointment started. But my main reason for the 1 star is because of our treatment. My consultant, Jean, started to stay negative things to me in the fitting room about my grandmother and best friend. I decided to ignore her comments, only responding once with "I brought them because I wanted their honest opinion". I did find a dress that I fell in love with, it was two sizes too small and my grandma couldn't picture what it would look like fitted and she expressed that. When she did, Jean leaned into my mother and asked my mom if she could "make grandma shut up." I was mortified to see the look on my mom's face when Jean whispered that to her and I was so embarrassed because I was going to ignore Jean's negative comments and never tell my grandma or friend what she was saying, but her nastiness came out of the fitting room when she said that. I can tell when someone is looking out for my best interest and when someone is trying to sell something to me. A wedding dress is a big purchase and should be coupled with an unforgettable experience. Mine is definitely unforgettable, just not in the way brides hope for. We decided that day to leave and we went back out the next morning. I was accepted into another bridal store, called Love Curly Bridal, within the bridal district the next morning without an appointment and my experience was a million times better and I purchased a dress that I adore and it fits my personality perfectly! I loved both dresses equally (they were the same designer) but ultimately we decided to put our money where we trusted our consultant!

d gave me a great deal!! She even followed up with a cute congrats email after the purchase. I love their selection and service.