Uptown Bride

s incredible. She guided me to the most stunning dress I could have imagined. The staff was kind and uplifting, making me feel truly supported and cared for throughout the entire process. I wholeheartedly recommend this place to every bride-to-be. The dress I chose is GORGEOUS, and the positive energy of the shop brought so much joy to my family and I. Take my advice, and give this place a visit – it was truly an amazing experience!

nd asked all the right questions to find exactly what I wanted while staying in my budget. She made sure to talk to me in private after every dress so that I wouldn't be influenced by what my guests were saying and could be honest about the dress. She ended up picking the perfect dress out, then surprised me with a beautiful experience once I said yes that had my guests and I in tears of joy. Thank you Sophia for making it such a wonderful experience and finding me the perfect dress!

telling her what I liked and did not like.

ous to try on dresses, but they made it so easy and fun. They have a great variety of dresses, and I was able to find my dream dress!! 🫶🏼

e to me that I cried for 30 minutes uncontrollably and my fiance had to console me. I was tempted to suck it up because they had the perfect dress but I didn't want that horrible experience & horrible people associated with my special day. I made the appt online the day before and got an email confirming. I told them I would be bringing someone. When I got there, we wanted to try on bridesmaid dresses & wedding dresses. They told us they couldn't accommodate that because someone had to answer the phones (not a single person called during our time there and the lady upfront sat there and did nothing the ENTIRE time). I explained we had limited time (not only that day but in general as the time to find a dress for me is running out) & we really needed to make the most of our time at each place and they still said no. We were understandably caught off guard & upset as this derailed our whole day. We decided to just look around since we were already there. I found the perfect dress but of course I wanted to look more and bring my mom before buying. When I made an appt to go back, the owner called me and instead of treating me like a customer and working with my needs and schedule or even asking why I was upset that day to see how she could improve their processes to avoid this in the future, she immediately spent 5-10 minutes accusing me and my guest of being the type of people she doesn't want in her store and that her employees determine how the appt goes and not us and that how her employees feel is what matters and not us. When in reality, it wasn't her employees fault or our fault but hers for not taking this opportunity to serve her employees and customers better by making sure each client knows the process for an appt beforehand. She also said it was my fault for not reading her site (which is a very extensive site) to know what the first appt would be like. I made three appts the night before at different places. I care for my grandparents in 24 hr shifts 3 times a week, work 12 hr days on week days, and work at least 5-8 hours on weekends. When I say I have limited time, I'm not exaggerating. When I made the appt, I just got off a 24 hr shift of watching my grandparents so I was extremely tired. So again I didn't have time to look through a site in depth to know the process and really shouldn't be expected to even if that wasn't my schedule. She could have easily said in her confirmation email the night before something like "be sure to read this link to understand our processes." However, instead of taking a look at how she runs her business, she immediately started the call and continued the whole call by blaming me, the client, and took ZERO responsibility for the situation. She didn't even try to understand why I was upset and simply said their process is their process and I needed to just comply so her employees would be happy. She said I could still come back if she decided I was worthy but that I would have to do what the stylist said. Again, I initially said yes because she was pretty much holding my dress hostage. However, after crying about it, Imrealize I want my special day to be perfect and I don't want a dress that will forever remind me of such awful people. There are way better wedding dress stores to go to. Try those other places first.

e walked me through every step and showed me dresses that absolutely fit my vision. She encouraged me to try a couple options that were a little different than what I had initially envisioned, but I ended up walking away with the most perfect dress. I can't say enough good things about Uptown Bride and their amazing team.

get and I bought a dress within my budget. Overall I am so glad I got my wedding dress here. We did a private room and it was so worth it.

ot have left happier and I thank them for their help!

didn’t want and gave me several dresses to choose from, and I found two that were beautiful absolute perfection. I brought two of my friends back to see the dresses. One of my friends was extremely shall we say opinionated and Nikki handled it with grace and professionalism I can’t speak more highly of her she did such a wonderful job. Also, he stayed within my budget and went below. My budget making sure I got the most beautiful dress at the best price.

ave my daughter in their system. After showing them the confirmation they finally put us with a "stylist" that brought in several dresses and disappeared. As mother of the bride, I had to help her put the dingy dresses on. Luckily my sister had a staff member that had just had an amazing experience with you all, so we went by the shop. You got us in that afternoon and by the end my daughter was is a beautiful dress crying tears of joy! I will be sending everyone I know your way.

ide and my consultant was Kiana G. She was absolutely incredible to work with. She brought me dresses that were my style and we were able to narrow down the dresses to my top 2. She was very attentive and asked lots of questions I wouldn't have asked myself. I said yes to the dress and I couldn't be happier! They really make you feel special! Thank you, Uptown Bride! My family and I really appreciate you going above and beyond!

s. She brought out 8 dresses for me to try on and I honestly loved all 8. We were able to narrow it down to my top 3 and I said yes to my dress!

pond, so the responses online are just for show. They don’t stand behind their work when they’re not behind their keyboards! I bought my dress at Uptown Bride. The buying experience was fine but the alterations were a disaster. My dress was originally several sizes too big but, two weeks before the wedding, after they altered it, it was almost 2 inches too small! The seamstress took the extra material out of the back instead of the sides so the entire dress was distorted, the boning in the bust was under my arms, and the entire structure was ruined. It was a horribly stressful event that put a damper on my wedding prep. The shop owner covered the remaining alterations since the first ones were so bad, but the final alterations left the dress too big in the top which ruined the look. We were only a week away from my wedding so I couldn’t risk more disastrous alterations. On the day of my wedding, one of the altered seams popped and the dress nearly fell down! It completely ruined the look of the dress and made me miserable on my wedding day. We held it up with double sided tape but it looked terrible since the top was so big and poorly fitted.

ed to my very specific vision and helped me find the perfect dress!

y listened to my preferences and picked out dresses that aligned with what I was looking for. She listened to what I said I did and didn't like about each dress and made adjustments accordingly. The dress I ended up choosing was one she had picked for me! Uptown Bride also has a great selection of hair pieces and I ended up purchasing a hair piece that matches my decor and my dress perfectly. Additionally, I rented out the private room and it was a wonderful intimate way to celebrate wedding dress shopping with my entourage. I enjoyed the privacy of the room and also appreciated that the environment was free of young kids running around. Would definitely recommend Uptown Bride for the wedding dress of your dreams!!

liyah the stylist got her from a huge range of styles she liked to the most perfect dress. The store was fun, had a great stock of gorgeous dresses, there were no kids or big groups so it was peaceful and fun, and we got to see one of the most special moments in a great location. If you’re in Albuquerque, 10/10 recommend!!

et, and listened to everything I wanted. She pulled a great selection of amazing dresses. I found and purchased a dress I love and I can't wait to wear it on my wedding day!

d with Karen, she was rude. Not only to my party, but to other customers. This place is great as long as you avoid Karen.

ut the individual areas to try on have plenty of room.

She took her time with me and I never felt pressured to choose, which I appreciated. A terrific experience!

suggestions and feedback based on my preferences too. Definitely would recommend especially for the personable one-on-one experience!

I went in not having any idea of what I wanted, felt rushed in the end and pressured into buying a dress. I woke up in the middle of the night panicking, realizing I made a mistake. Uptown Bride gave me a totally different experience. The customer service was 1,000,000% better. Andrea was amazing! I had my own dressing/viewing area, she gave me a slip and corset bra to use, she helped me put the dresses on, she had me walk in the dress, and I had my mom and sister on a video call and she took my phone and showed them all the dress details. I didn't ask her to do that. That is called going above and beyond. She listed to my concerns about the dress I bought at the other shop and what I really wanted. The 2nd dress she had me try on was it! I finally had the emotional reaction that was missing from my first attempt at finding the dress. I didn't think the dress would matter that much to me, but it the end it really did and I am confident I will feel beautiful on my wedding thanks to Andrea and Uptown Bride.

le I brought with me. Thank you so much!

look once they fit properly. She listened to everything I wanted and was able to make me a very happy bride. The seating was comfortable for my family, the manager was very nice and helpful as well. Highly recommend!

eat dresses for me to try on and I truly enjoyed working with her. I would highly recommend Uptown Bride!

ss of my dreams (literally dreamt of it)!! Aliyah also made the experience stress free and so comfortable. I'm so excited to have my fiance go to Uptown Bride to try their suits. I know he'll love it!

ill recommend Uptown Bride to anyone.

Aliyah is AMAZING and really knocked it out of the park with her wildcard dress ❤️

few and in the end I found my dress! When changing dresses she asked me questions about my fiancé which really helped calm me.

e anxiety associated with finding the "right dress" in the days before my appointment. All of these feelings completely melted away when Aliyah, with her warm, bubbly personality, began asking me about what was important to me. She made such an effort to make sure I was being heard, and she did an excellent job at picking dresses that I loved while also giving me the opportunity to try things I might not have originally picked for myself. In the end, I found THE dress with her help! She is such a professional, extremely talented, and she gave me the most meaningful experience! I would absolutely recommend renting out their private suite for a more personal experience with those you have invited to help you find your dress! I would go back again in a heart beat! I

and all-around just incredibly helpful! I am emailing to let you know that I did make another choice at another shop. But only because of the dress, not the service! You keep doing you, you are really good at it and I will send all my peeps your way when they need a dress and top notch customer service and care. 🥰

hank you so much! 😊

ect. She did such an amazing job at listening to what I wanted and going beyond that! Even with covid, it was still a wonderful experience. I can't recommend this salon enough for ABQ brides!!

erfect dress, and I got to have the full unique experience with my restricted number of guest and the allowability of pictures and face time!! I recommend highly for anyone looking for the perfect dress!

y very clean! Thank you!

g dresses - don’t hesitate booking and finding your perfect dress!

d be! Aliyah was who worked with me personally to find my dream dress and O M G. She truly outdid herself! She listened to exactly what I wanted and paid attention to thee littlest of details. I’m very picky and I wanted something exactly like I saw on Pinterest as well as super unique and she found THEE one as soon as I showed her the picture! I was speechless when she brought it out. These ladies know exactly what they’re talking about!! Everyone I’ve had the privilege of working with there, has been nothing but amazing! I had my first fitting a few weeks ago and was super nervous, but their seamstress makes you feel so comfortable and makes alterations upon your request. She makes it all about you and wants you to look and feel your best. She offers suggestions since she’s the pro, but she does whatever you truly want done to your dress. I couldn’t have found a better team to work with for my special day! Thank you all so much!! I can NOT wait to walk down the aisle to my future husband in September and see the look on his face when he sees me in my one of a kind dream dress!

ide.

d, they lost a sale.

while for the representative to bring 3 dresses that 1-would never even go over my shoulders, and 2- were nothing like the dresses my "party" showed her. The dress I did manage to get on, smelled like B-O and when I told her about it she said, "wait here, in the dress" and disappeared again for a while. One of my bridesmaids walked out of the store, and I had to ask my maid of honor to help me out of the dress. when we saw the kind of service the ladies across from our space were getting, we realized WE WERE DEFINITELY NOT BEING TREATED like they were. It would be a shame if it was because we were the only hispanic women in the boutique; but unfortunately, that's exactly how it seemed. I left, and paid cash for my dress at Anne Matthews! That's the place to be if you want a gorgeous dress and excellent service!

The owner fit me into their schedule which I was so thankful for because I live four hours away. I FOUND THE PERFECT DRESS! Olivia was very helpful and showed me some really beautiful dresses. I ended up picking the very first one I tried on. My experience was one I'll never forget!

t ready to settle until I found Uptown Bride. I was able to find exactly what I had been looking for! I have my dream dress :) Best bridal shop ever!!!!