The River Mill

l team. IT IS SIMPLY MAGICAL!!!

was like a dream come true, and everything was perfect.

best friend.

to anyone. 🥰

ables, the flowers, the vintage books and teacups, the ceremony area, each thing was more beautiful and detailed than the next! I could not believe the amount of hard work and dedication that we had invested in our special day. Walking up the aisle in this fabulous setting with vintage chairs, beautiful roses and a flower arch to the sound of the string quartet was one of the most amazing moments in my life.

also!❤️❤️ more power!

20 due to COVID19). Recently I left him a voicemail to see if he would reconsider as he has now held their funds for five and one half months. He returned my call with his typical insults and accusations that I am a bad father for not rescheduling the reception for a future date. (My daughter and son-in-law held a small ceremony on their planned wedding day. They do not want a future reception.) In this call Mr. Silveria screamed “I AM A VOLATILE MAN AND IF I WERE SITTING ACROSS THE TABLE FROM YOU I WOULD TEAR YOUR EYES OUT!”. I share this as caution to anyone considering doing business with his venue and other businesses. He is self-described ‘volatile’ and threatened violence to a customer he is trying to retain. I find his behavior distasteful and unconscionable. Please consider the lessons I have learned in planning your special day. This is my Previous post - My daughter and Son in-law had ordered their wedding flowers with this shop and planned their wedding reception at it’s affiliated venue (River Mill in French Camp Ca.) for April 25th, 2020. Sadly, COVID-19 turned the world on it’s ear, and the shop and venue could not delivery their service due a Governor’s decree and a state-wide closure. The pandemic could not defeat them, so a 10 person wedding was held and they started their new life together. BUT, WITHOUT their $7,800 deposit to cover the flowers and venue. While their business manager had committed to return the deposit, the owner of both businesses, Jim Silveria, decided to keep their deposit until his ‘insurance company pays him for loss of business’. At least that is what he told me. After months of messages left by my daughter and me, Mr. Silveria returned my call from his other business, Silveria’s Flowers and Gifts. I only intervened to have a conversation, but I was met by a childish tirade of insults and accusations by Mr. Silveria. In my 59 years I have never experienced such contempt by a business owner who called me ‘a clown’, ‘a prankster’, a ‘bad father’ and a ‘horrible businessman’. Frankly, I was only trying to help this young couple recover their money to start their new life together. I offer this caution to other parents planning their child’s special day … don’t be lured in by a florist or venue without checking out their business practices and integrity. This business has shown no empathy for their customer … in fact, they have done their best to hurt this young couple. Shame on you Jim Silveria. It is now three months since the original wedding date (of April 25, 2020) and the florist and venue are still holding the deposit. This is an unethical business practice.

5th, 2020. Sadly, COVID-19 turned the world on it’s ear, and the shop and venue could not delivery their service due a Governor’s decree and a state-wide closure. The pandemic could not defeat them, so a 10 person wedding was held and they started their new life together. BUT, WITHOUT their $7,800 deposit to cover the flowers and venue. While their business manager had committed to return the deposit, the owner of both businesses, Jim Silveria, decided to keep their deposit until his ‘insurance company pays him for loss of business’. At least that is what he told me. After months of messages left by my daughter and me, Mr. Silveria returned my call from this business, Silveria’s Flowers and Gifts. I only intervened to have a conversation, but I was met by a childish tirade of insults and accusations by Mr. Silveria. In my 59 years I have never experienced such contempt by a business owner who called me ‘a clown’, ‘a prankster’, a ‘bad father’ and a ‘horrible businessman’. Frankly, I was only trying to help this young couple recover their money to start their new life together. I offer this caution to other parents planning their child’s special day … don’t be lured in by a florist or venue without checking out their business practices and integrity. This business has shown no empathy for their customer … in fact, they have done their best to hurt this young couple. Shame on you Jim Silveria. It is now three months since the original wedding date (of April 25, 2020) and the florist and venue are still holding the deposit. This is an unethical business practice.

p front. So we paid them $7800 in December 2019. World Pandemic hits in March 2020. Wedding reception has to be canceled because government says no public gatherings of more than 10 people. RIVER MILL REFUSES TO REFUND OUR DEPOSIT! After four months of multiple phone calls and emails with no response from them we’ve highered a Lawyer a will have to file a claim in small claims court.

ying to find out what their plan of action was, the management at the River Mill was generally unresponsive; it would take multiple phone calls and emails to get a single response. After a conversation on April 6, 2020 where the manager Jeri promised us our money back, we have been completely ignored. My father, trying to help us out, reached out to their flower shop, Silveria's Flowers in Stockton, to try to get information. The owner of the River Mill and Silveria's Flowers, named Jim Silveria, insulted and berated my father, saying that he cared more about money than his daughter, and told him we would need to hire an attorney because he was refusing to talk to my husband and I. Jim Silveria made it very clear to my father that he had gotten my husband's and mine emails and phone calls, but he has never reached out to us once. After taking Jim Silveria's advice, my family and I hired an attorney. Jim Silveria, the owner of the River Mill and Silveria's Flowers, has ignored our attorney and our only option is Small Claims Court to get our money back. Due to COVID, we cannot currently file and have a court hearing, so I am doing what I never wanted to: airing our dirty laundry online. Due to force majuere, the River Mill was unable to provide the contracted services for my husband and I on our wedding date. Jim Silveria, the owner of the River Mill, has been unresponsive and unhelpful and is directly benefiting off of us and pocketing $7,800. I would greatly appreciate if Jim Silveria would return my calls, emails, and money to me. You have my information, Jim.

utiful photography background. Their food was delicious. The hardest decisions made during the entire wedding planning was which entrees and cake to offer our guests because everything tasted great. The day of the wedding everything went smoothly. We paid for extra time to arrive early and take wedding party photos before the guests arrived. We were able to get everything done and had time to relax upstairs before the ceremony began. Our coordinators, Alicia and Jeri, had everything handled like clockwork. I did not have my own event planner/coordinator (some brides still choose to) and I was glad because they managed it all perfectly. I would happily recommend The River Mill to anyone who is seeking a beautiful venue that offers everything you need in one place (I only had to hire a DJ and photographer). It is truly a diamond in the rough of the Valley.

the day go smoothly. The coordinators Jeri and Alicia were very helpful and made sure our day was one of the best days of our life. I highly recommend them.

ul and deceitful to it's clients. If you think that these reviews are just one off and you decide to plan your event here and hope for the best... Then I seriously hope you get very lucky. We were planning a baby shower at this place for next month but had to find another venue because of communication and transparency issues. Hidden charges on everything from requesting a table for gifts, linens etc. The charges itself is fine if they would just tell you upfront, especially you specifically ask what things are extra charges and what is not. And if you do ask they won't clearly or fully answer your questions. Which leads to more questions you have to ask and a lot more time in waiting and following up for more answers, which leads them to branding you as high maintenance and difficult when you just want freaking answers to your initial questions. Followed by intense frustration when you think you finally have answers and then BAM they hit you with a hidden charge or information that wasn't disclosed in the contract or previous communication and so starts the whole cycle again. Incredibly disrespectful in how they communicate and not communicate at all. And trust me the communication is very difficult to get out of them. Unresponsive to emails, phone call and messages. The owner is the biggest ass hole of all, rude and unprofessional in every sense of the word. They cancelled our event would out our consent because we couldn't get answers to questions about bringing our own table since they out of the blue said there would be an extra charge. Initially over the phone Jerri or Alicia offered to refund us because they no longer wanted to host our event but then spoke to the owner over the phone and he refused to refund us. The whole ordeal was so frustrating that it is difficult to even put in words how upsetting this is. We were just planning a baby shower, I can't imagine how awful it was for those who left reviews that were planning their weddings! My heart goes out to those who have been in this situation already. When you consider them, they will be super friendly and responsive but as soon as you sign the contract and pay the nonrefundable deposit they won't give a shit anymore about you or your event. This venue is a bit cheaper for a huge reason. I would highly recommend Wine and Roses, I had my wedding there and consider it for other events and their coordinators are very friendly, helpful and most importantly responsive and professional.

n looked like garbage. Be careful dumping $25k into a wedding that's going to leave you regretting you ever got married.

Texas courthouse because I'm military and my unit was supposed to deploy in September 2015. I promised my wife we'd have a "real" wedding when I returned, so we began to look at venues during pre-deployment leave. Meeting with Jeri at the River Mill in August 2015, I was assured that if my deployment changed, we could reschedule the date with no additional costs, conditions, etc. So, I signed on. The deployment was cancelled two weeks before we were supposed to leave. Important notes: 1) According to the contract, 1/2 deposit of the total cost is due 6 months before the wedding date 2) The original 6-month deposit date for our wedding was April 2016 3) I received official orders in April 2016 for a deployment beginning in May 2016 Upon receiving these orders, we sent them to the River Mill who still asked for the original deposit by the original April date - even though our wedding would have to be postponed for nearly a year. A new wedding date of August 20, 2017 was set. We managed to work out a compromise where I'd send a $500 check every month to the River Mill which would have fulfilled the 1/2 deposit obligation of $4850 by December 2016. The first $500 check was mailed at the end of April and deposited on May 10. After I deployed, my wife received a new contract saying that we owed the River Mill $6300 by October 2016, completely nullifying the payment plan and increasing our deposit by $1500. Since that time, we have been reaching out to the River Mill for answers and have been ignored. Actively, willfully ignored. I have no doubt that they are literally deleting my emails and ignoring my wife's voice messages. I submitted a BBB complaint which has been ignored and I've sent over a dozen emails to them. I even tried to contact them on Facebook. They have since blocked me from their page. This business is bad news. They all too willingly reply to anonymous emails that they could possibly make a buck off of, but when a customer is dissatisfied or seeking answers, they don't try to compromise or work things out, their solution is to ignore them. This has been the worst business experience of my life thus far. I'm not sure how a business can function with how dysfunctional this entire process has been.

ding a personalized menu, providing our own linens, a special cake request and attending to every detail. As we entered our reception, I was astounded by the decor and flowers. I knew they would use decor that coordinated with our style, but it was truly perfect. The dinner exceeded our expectations and guests were raving about the appetizers. Our chocolate cake with caramel and fresh whipped cream was as delicious as it was beautiful. As a bride, I couldn't have been more pleased the day of the event. The reception was very smooth and on schedule, allowing myself and the groom to enjoy each moment. We had a wonderful experience and I would definitely recommend The River Mill to anyone hoping for a beautiful, romantic setting and a guaranteed organized event!

stice. The first time I saw it I fell in love and wanted this for my wedding day. It had several options for outdoor or indoor ceremonies and different options for indoor receptions. I wanted beautiful grounds that needed little decorations and lots of different places/backdrops for pictures. The river mill was it! And the fact that they do catering, cake, flowers, and coordination was a definite plus for me I was a busy girl, recent grad starting my first job and trying to plan a wedding at the same time was overwhelming and the River Mill was perfect for me! I have read bad reviews about the coordinator before and was nervous. However I didn't see any of that at all! I am completely type A personality, organized, and efficient. And so is Jerry!! This woman will ensure you have the perfect day! And will do all/most of your worrying for you, granted I still did my share of unnecessary worrying but after several appointments and phone calls and emails she had my trust and come day of! I knew all I had to do was show up relax and enjoy all my hard work and planning! I gave it 4 stars because although my wedding was nearly perfect there are a few things about the River Mill I didn't like. The river mill does your flowers for you but they go through a Stockton Flower shop named Sylveria's and I didn't like them. My flowers were pretty but for more information look up my review on Sylveria's. The other issue I had with the River Mill was that they had a lot of property restrictions that I was disappointed with. For instance your not allowed to have sparklers for the send off, you couldn't have an aisle runner or bring your own fake petals for tossing because that may ruin the grass. You couldn't bring anything that resembled flowers that you made yourself of bought that didn't come through their flower shop(its in the contract). And you couldn't hang things from the walls or ceilings. Some of their inclusive vs upgrades was pretty ridiculous like the chairs that came with the package were ugly but we didn't want to upgrade to the pretty ones because they were an additional $5 per person! I couldn't justify that in my head! One item that was a pro and a con is that instead of doing normal tastings and viewings of linens with couples individually they do a big party invite all the brides and grooms set up one of the ballrooms decorate each table differently and have different centerpiece options you can choose from and have appetizers, wine tastings and a huge dinner where you can try different dinner options and desert options. This is great because if you tell Jerry what you want she will try to create the table you envisioned! You can see lots of options and upgrades you might want. My husband saw it as a con because I saw a bunch of things I wanted for my wedding that is not included in the price. The bad side of this is that if theres a particular menu item you wanted to try that they aren't serving then you have to decide to take a chance or stick to what you did taste. I will say we did both and FOOD WAS AMAZING!! Overall, despite the cons the pro's won! I am so happy I chose the River Mill and my wedding and planning experience with them was awesome!

t that way, therefore if you do bring a furry friend you will be asked to leave.

made our 2nd deposit, the communication stopped.. I asked for literally 3 weeks to get an updated estimate after our "planning meeting" in which we had finalized all details. I received no response; not to phone calls or emails.. nothing, whatsoever. After 3 weeks she finally emailed me an attached invoice.. no verbage, no acknowledgment of having ignored me for 3 weeks, no explanation, no apology.. nothing. Just an attachment, with the wrong head count.. and as I reviewed I realized the price of food had gone up.. on our signed contract; granted.. it says in little print "subject to change".. on my other estimates.. we were in "contract". I couldn't cancel; so I assumed they couldn't change our prices. I was wrong. I may have been okay with that, except she never acknowledged it.. she didn't mention it.. even though I had been asking for THREE Weeks.. That being said; my wedding was beyond beautiful, and I loved my day.. however; I can't really recommend the venue; the last 2 months of planning were hell, primarily because of the venue and the lack of communication. I've never felt so disgusted with the service I received as a customer. IT was beautiful.. it truly was.. and the first few months of planning were fantastic.. I was thrilled, but towards the end.. it was awful.. and there is nothing worse than working full time, trying to plan a wedding and having NO response from your venue.. I hadn't been a stressed bride up until then.. It's almost like they forgot that it was a first time experience for me and my husband.. we are in our mid thirties and neither of us had been married before.. so it's overwhelming, exciting and intimidating... they however; do this daily.. instead of guiding and helping.. I truly feel they take advantage and are rude, disrespectful and unprofessional. My Groom would tell you that it was miserable having his bride upset all the time towards the end BUT (he's the one to say BUT) the day was perfect; the wedding runs like clock work because they are drill sergents and they run a very professional venue and everything is done on time, and swiftly... however... I don't feel that I'd recommend them.. I think that there are plenty of beautiful places out there; with respectful, helpful and honest coordinator's!! I will say; that the staff on our day was amazing.. friendly; caters to the bride and groom and very friendly (although.. they are visiably afraid of Jeri)