The Lavender House

ad of enjoying your wedding and honeymoon. I paid for her complete package and when we arrived the decorations and equipment were not set up and the lack of preparedness was very obvious. There were several things promised at our meetings prior to the event date that were not held up on the owners end. The Owner told my father we were not to start without her, that she would be leading the ceremony and giving us the cue to start the music and walk down the aisle, but she disappeared. We searched for her for over 20 minutes. My sisters left their seats to direct the ceremony while my guests were waiting in the extreme heat. In addition, the water misters were not on during the ceremony. I know the weather is out of people's control but we were promised they would be on! One of the main reasons for booking this venue was that I wanted real plates and silverware which was promised at our meetings, not to mention, advertised all over the website. I was adamant that I did not want paper plates and plastic silverware and that was exactly what was provided to my guests. It was at the owners suggestion that we should serve buffet style and plates were to be set on the serving table while silverware and napkins would be at the individual place settings. I cannot even begin to express how extremely disappointed I was to see my guests eating on paper plates. This woman is very misleading in her promises! I made a special trip to talk specifically about table settings and center pieces. It was discussed at this meeting that we would have 12 centerpieces with flowers from her vendor and what we got was what appeared to be flowers hastily and unprofessionally slapped together from her garden. I also noticed that the water pitchers on the tables sat empty most of the time. The staff gave up on serving the guests and sat inside eating our food- which my husband and I didn't get any of! They were eating it right form the serving dishes our caterers were prepping on. These were not women as she had said they would be, they were very young girls who were not old enough to legally work, let alone have food handlers permits. I sent help into the kitchen to see what was going on and they were abruptly sent away. When the owner did resurface her remarks to myself and my guests were very repugnant. She said in several of our meetings that she would put the help on kid duty, and provide a ball for the kids to play with in the orchard, I saw nothing of the sorts. I discussed with her that there would be several children and I also mentioned that I had an autistic niece whom I later found her scolding and tries to explain to her that my niece didn't understand, she got loud and out of line with me! I heard several of my guests comment on how impolite the owner was and many of my guests and family members stated that she had made rude comments to them, they felt unwelcome and couldn't wait to get away. My mother in law, a hard working nurse who has no enemies said that is the coldest woman she has ever met. I understand that no wedding is perfect and there are always hiccups, but I really felt like this woman scammed my parents and I, and the thoughts of what should have been the happiest day of my life are tainted with her lies and deceit. Don't book here!!!