The Emerald Event Center at the Residence Inn Avon

process as easy as possible. The team made sure our wedding went off without any issues. We received several compliments from our guests about the venue and it’s the food they’ve had a wedding. Shannon and her team truly are rockstars. We cannot speak highly enough of them. I would recommend everyone to use Emerald Event Center.

be happier with this venue!!

stress free! Highly recommend

s in constant contact and made us feel totally confident. We wanted a venue that didn't require any setup on our part. Emerald was perfect because I was able to drop off all of the centerpieces, table cards, etc. and all we had to do was get married and enjoy the evening. The room looked even more gorgeous than we anticipated! I wish I could get married again simply to work with Shannon. You can tell she loves what she does. Shannon made wedding planning completely stress-free and was able to accommodate all of our requests. Our guests had high praise for the food and staff (thank you Sue and Kevin!). They especially loved being able to walk upstairs to their room after an open bar. I cannot recommend Emerald Event Center enough - it is five star service from beginning to end.

uld respond immediately to any questions, talk through anything you need, and made us feel so special on our wedding day. And the food/bar, wow! I have rarely ever been to a wedding that I said "wow this food is amazing"... ALL of our guests raved about our food, including my husband and I. When you go for a food tasting, they set it up for you like the tables will be set for the wedding which makes you feel valued and special. The cake is included from Top Tier Cakes in Westlake which makes for such a simple process when booking the venue, and all around we could not have been happier with the food & desserts. We got the upgraded bar package which was also a hit with our guests. There were so many options and the bartenders were very fun to work with-- they were even dancing while making drinks, how fun! We also had a lot of moving parts to our day/night because we were surprising our guests with a choreographed first dance that included spark machines. Shannon was so kind and supportive of us and she even allowed us to practice in the space a few weeks ahead of the wedding so that we could feel comfortable on the wedding day. It may have been a small gesture to them, but to us it showed us they were wanting and willing to go above and beyond to make our vision come to life. I could go on for hours about how much we loved our wedding, but I will end with this. We talked with Shannon previously about how much we love wine, and even handmade our wine bottle centerpieces. The first piece of mail I got with my new name was from Shannon, inviting us to a wine tasting event at emerald with a handwritten note. This just goes to show how much she cares for her clients. Thank you everyone at Emerald for the BEST WEDDING DAY we could've ever dreamed of! I could not recommend them more. You will not be let down!

he office and put everything away and in front of our room so we could easily take home our things. Shannon was our contact person and answered all my questions no matter how mundane. They allowed us a flexible payment plan instead of large balances at once. I couldn't have asked for a better venue for our day

us feel so incredibly special. The food was outstanding, the venue was the perfect size for our large wedding (215 guests) but also can be great for a smaller wedding too! EEC was very flexible, attentive, and friendly. I would recommend this venue to anyone! Emerald Event Center really made our wedding day absolutely perfect.

one at the event center was so patient, while I was calling and emailing every other week as government protocols were changing. First off, Shannon did an amazing job. She was so easy to get ahold of and made sure everything was perfect on the day. We brought in alot of our own decorations and centerpieces, making a dozen trips to the hall, and she was always there to help. We couldn't have done it without her! The food was phenomenal, we ordered a steak and chicken option with scalloped potatoes and steamed carrots, and everything was cooked perfectly. The steak was so tender and delicious. I may be biased, but the cake was the best wedding cake I've ever had. It was fluffy, and the frosting wasn't too sweet, and it looked just as I had envisioned. The outside patio was a great feature to have. It's a perfect place for guests to go to take a break from the music and dancing and relax. It was also great for the cocktail hour so that guests more room to spread out. Lastly, the honeymoon suite was the cherry on top of an amazing venue. It was so nice to be able to step into the suite to take a break from the wedding madness and just enjoy a moment together. The room itself is beautiful and I was so glad we stayed for two nights. It really was a perfect night at the Emerald Event Center. Would HIGHLY recommend.

he best meals they have ever had at a wedding. I would definitely recommend!!

e this venue 100 stars if I could!

worked with us on securing a rescheduled date due to Covid and fine details such as our block of rooms, meal and drink options, venue decor, and much more. The venue was beautiful and perfect, every detail we discussed was executed exactly as we expected. Day of our reception, Shannon was on hand to assist and made sure everything ran smoothly. The dinner was fantastic, we had Steak with asparagus and roasted potatoes, and Chicken Parmesan with pasta, as well as a vegetarian pasta option for our guests. They even fixed our wedding cake that had been slightly damaged in travel to the venue. I can’t say enough great things about the attention to detail, how friendly the staff all were, and how beautiful the venue was. Thank you so much for making our reception perfect!

hotel, no way for your guest to get lost! Shannon (catering manager) made everything a breeze! She very easy to communicate with and helped us with all our questions and concerns. The place looked amazing on the big day. It was truly perfect! If you are looking for a wedding venue, look no further.

s SO accommodating to us throughout the entire process, and even with the pandemic full force, we were able to have our dream wedding reception at Emerald. The staff, food, and management truly outperformed. Highly recommend working with Emerald for ANY catered event.

all requests without hesitation. We received so many compliments from our guests on the food, service, and venue. We could not be happier.

had to find another option quick to accommodate our wedding day in October. Kelly at Emerald Events responded to our request for a date right away and we were able to get back on track in the blink of an eye! All of our communications were handled professionally and swiftly. In addition, the venue itself was the perfect place to host our reception. The convenience of having the hotel attached to the event center was great for all of our out of town guests! Kelly and her team did an amazing job of coordinating all of our décor and making the ballroom space look exactly as we pictured. Chef and his staff were fantastic. All of the food from appetizers to entrees to late night snacks were raved about! We couldn't be happier with our choice to work with Emerald Events Center. Thank you to everyone for making our day unforgettable!

. Kelly Arthur and her team pivoted with me every step of the way. She was just as excited (with good news) and sad (with bad news) for me every step of the way and I will never forget that. When we pulled up to EEC on our wedding day, I saw her and said, "there is my girl!" with a huge smile on my face. She was so sweet to give us a personalized gift which means I know she listened to me talk about my dog multiple times :). The day of the wedding (at 3pm, while we were in church getting married), the governor put restrictions on alcohol and closed all bars across the state early. They were very kind and flexible and had little surprises to make it better! The food was great, the staff was amazing, and the overall experience will NEVER be forgotten. I highly recommend! You know they love what they do - it's more than just a job for them.

work with and accommodating! I can’t say enough great things about this wonderful location and outstanding staff that made our dream wedding come to life. Thank you from the bottom of our hearts! PS: the chef was amazing and extremely accommodating as well. If you want to be treated like royalty, book with them!

al down to every little detail that we didn't even think about (especially the surprise in our fridge)! The team there is the best you will find! As for the actual room and hotel- amazing! The ballroom was beautiful and everything was put together exactly how we discussed without any stress! We are still getting compliments about the food and the staff being perfect. The hotel rooms were amazing and everyone could have breakfast together the next day! I am so glad we used Emerald Event Center and it took so much stress off of me!

h later! Emily was so sweet and so helpful along the way! It was an absolute dream wedding and I’m so happy we chose the event center for our venue!

raving about the food and service!

was great!) all made this a night to remember!! Our only regret is that the evening went too quickly . It's a wonderful venue - a real asset to Lorain County!!!

as booked almost 2 years ago and the event was June 30. We had no idea what we were getting when we booked, because the Emerald event center was pretty new. We could not have been more pleased. I can honestly say that everything was perfect. Shannon seems to be a perfectionist which work to our advantage because, honestly, my daughter’s wedding day was everything she had hoped it would be. Not just the day of but everything leading up to the day of. We had many out-of-town guests And every single one had only positive comments about the hotel. It was a great gathering spot for everyone all weekend long. When we came with three carloads of gift bags and all the necessities for the wedding there were so many people at the front door waiting to help us. And we really needed the help there was tons to be carried in. So, thank you Shannon! I can’t tell you how much we appreciated all that you did for us. I would not have changed a thing at

and the hotel is so nice. We worked with Shannon to plan our reception and everything was absolutely perfect. The venue looked beautiful, the setup was perfect, our request to have a cookie table went very smoothly, and the staff at the reception was so polite, ready and fun! Shannon is such a sweet, kind person and I would recommend this venue to anyone. Chef Bernie did an amazing job with the food service. The guests at our wedding were raving about the food, service and venue. Everything was delicious. I have no complaints for this venue. I wish I could do it all over again - my husband and I are very, very happy with how everything turned out. Thank you to the staff at the Emerald Event Center!!

Emily made everything so easy. Communication was always on point, and any questions or concerns I had were always addressed immediately. I am so happy with how everything turned out! It was the most perfect day!

fast responses and friendliness. She even went above and beyond and did fun little extra things for us that we weren’t expecting (like giving me an extra side of mashed potatoes with my meal since she found out how much I loved them and giving my husband his favorite potato we tried at the tasting, with his meal on our wedding day even though that’s not the starch we went with) and a few other things that to me was a reflection of her character and she’s absolutely perfect for the job. Emily had her cousins wedding the day of our wedding so she could not be there (which is completely understandable) and we had Shannon filling in for Emily. My husband and I both felt that we were lucky to have Shannon fill in for Emily and she did a perfect job helping with the rehearsal and rehearsal dinner Friday night and the entire wedding day on Saturday. Shannon made sure everything went as smoothly as possible and we are very lucky to have been able to work with her too. Mindy is such a sweet sweet woman. We are so lucky that we got to work with her for our wedding too! She stayed until almost midnight on Friday night working and that work ethic is amazing to me. We were putting up our backdrop Friday night while she was in there and she got an extension cord for us, when we were trying to untangle our lights she brought out mini water bottles for us. She is seriously one of the sweetest women I have ever met and she is also perfect for the job she does. The entire staff at Emerald couldn’t have been any more perfect and our day we will never forget and we have The Emerald Event Center to thank for that.

on back to their rooms and this allowed for that. They communicated well with us and were very helpful Day of. The only complaint would be the central reservation system, which is a Marriott issue not a wedding issue. They told a few of my guests there were no rooms available period, not just that my block didn't have any more rooms (which if I had been made aware I would have added some additional rooms then). Again, this is a Marriott issue though and not a Emerald event center problem. They are unfortunately a part of the process.

e rain monsoon hit that afternoon. Luckily for us, the inside setup was just as nice. We had our nice little inside ceremony and moved straight to cocktail hour. Everything went smoothly, and Emily was a gem to work with! Best wedding ever!

y compliments on how good the food was!

enue for anyone with family coming from out of town. My relatives were thrilled with the nice, new hotel suites. Free breakfast in the lobby + the nice bar made for the perfect gathering place for everyone. It felt like a family reunion all weekend! The staff helped make our wedding reception a success. Everything looked beautiful, and every detail was taken care of. The food was also delicious, and the cake from Top Tier was so good that there was not a single slice leftover!

we were looking for as was the ballroom. The food was excellent, staff is very attentive and the planning process was super easy! Our coordinator didn't miss a beat! Chef Bernie was very accommodating with my families gluten intolerance and knew exactly what we could and could not have. I would highly recommend this event center for a wedding ceremony and reception. They customized a package that fit our needs and budget. Thank you Emerald for giving my husband and I a day we will never forget!

eautiful and organized and perfect!

entire staff was so easy to work with throughout the planning process. Shannon made sure to keep everything on track and checked in with me often. Every guest raved about how gorgeous our reception was, how amazing the service was and how absolutely delicious the food was. The food was cooked to perfection. Every staff member was extremely courteous and polite. If there was a spill on the dance floor, a staff member was near by to clean it up. Any last minute changes were quickly changed by Shannon's amazing staff. Our reception was absolutely perfect!! Thank you so much to Emerald for the reception of our dreams!

n after Liz left mid-way through our planning. We were in excellent hands with Shannon! We were blown away during our food tasting and received so many compliments on our appetizers and entrees. Chef Bernie is phenomenal! Mindy was a rock star during our reception, making sure our guests were taken care of at all times. Our family and friends were so impressed and complimentary towards the venue. Thank you to everyone at the Emerald Event Center for every little detail you helped execute to make our day extra special. We are so grateful. We highly recommend this venue! The modern and updated style is beautiful and exactly what we were going for.

with e-mail responses along with consistent communication throughout the planning process. Chef Bernie and Mindy also were very accommodating and re-assuring that our day would be executed exactly as we envisioned ( and it was ! ). I would highly recommend this venue. They were not only very accommodating but provided us with flexibility to customize our wedding package to make it unique to our wants and needs. We can't thank Kelly, Chef Bernie, and the rest of the banquet staff enough :) Food was great, space was great, service was wonderful !

s. The room looked exactly as we had planned. While we had expected that planning a wedding from out of state would be difficult, Shannon made the process so easy and promptly responded to every question/request that we had. The food was delicious and we received many compliments from guests! Many thanks to everyone at the Residence Inn/Emerald!!

nnon. But Shannon went above and beyond to make sure all of our visions became a reality. It turned out absolutely beautiful and the Emerald staff takes care of every possible thing you can think of. Shannon emails to check in on aspects that we didn't answer yet, she met with us as many times as I requested, and everything with the venue for the reception went seamless. Highly recommend this venue! You can personalize the different level packages to your needs and budget!

went above and beyond to accommodate us and all of our guests. Our ceremony was outside and the courtyard was simple yet elegant. We were lucky to have a warm and sunny day in October, and our ceremony was the first one to be held outside in the courtyard! The cocktail reception was outstanding- from the appetizers, to the bar and the décor- our guests were definitely impressed. The reception hall was gorgeous! The ballroom was beautifully decorated and the lighting was very cool (the personalized lighting features in the ceiling- awesome!). They even had centerpiece decorations- a tall goblet for candles or flowers, and a tall, rectangular vase for the same. We used them, but added our own flowers and other décor for the tables. We worked with Liz to show her what we wanted the tables to look like, and she arranged all of them perfectly! The food plated, served and delicious! The cake was included, and was phenomenal. Our guests continue to talk about how beautiful and fun our wedding and the whole evening was! When the reception ended, the bar in the hotel stayed open for our guests for an extra hour. The honeymoon suite (also included in our package) was huge, comfortable, and a great place for our parents and siblings (and my husband and I) to escape to for a few minutes during the evening. Our guests' experience was complete with the generous breakfast offerings the next morning. Overall, we highly, HIGHLY recommend the Emerald Event Center in Avon, Ohio.

d accommodating. The hall itself is beautiful and working with Liz was wonderful! So very helpful through the whole process. Our guests are still raving about how fantastic the food and service was.

modating. I had numerous guests compliment me on the venue choice. The lighting, ambiance, private courtyard for our guests and flow of the entire event center is perfect. I highly recommend this location.

mmodating and patient with us. It was the perfect magical day that we wanted! I recommend this venue!! The ballroom has amazing LED lights in the ceiling that everyone was raving about and the hotel rooms were BIG, spacious, and beautiful.