About this vendor
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Amenities + details
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Ceremony Types
- Civil Union
- Commitment Ceremony
- Interfaith Ceremony
- Non-Religious Ceremony
- Religious Ceremony
- Second Wedding
Settings
- Ballroom
Venue Service Offerings
- Destination Weddings
- Destination Wedding Packages
- Destination Wedding Planning
- Planning
- Destination Wedding Planning
- Se Habla Español
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Reviews
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4.5
out of 5.019 reviews
The improvements they made were amazing!!! I would use again!!
It’s beautiful everything was included all we have to do was provide food and drinks they served and cleaned up everything
Everything was nice, although it felt a little rushed and disorganized and an employee took my veil home... Although I did get it back. Jessica, is very nice and friendly.
We had our wedding at Crystal Ballroom at Veranda and were blown away by the overall experience. The venue itself was exactly what we were looking for in terms of atmosphere and ov...
erall experience. Cat was AMAZING. She ensured that everything ran smoothly and ON TIME. The rest of the staff were nothing but helpful and we couldn't praise them enough. As a wedding venue, we couldn't find fault in anything. We used vendors recommended by the venue- everyone worked so well together and this made for a perfect day. Our guests haven't stopped talking about how beautiful and elegant our wedding was. As a bride, having zero stress on my wedding day was not what I expected. Thank you Cat and Crystal Ballroom for that! Highly recommend this venue!
The whole staff was very attentive. All my guest complimented on how beautiful and clean the venue was . Crystal ballroom went above and beyond to exceeding my expectations. Even w...
ith some technical difficulties I know the whole staff did their best at acomidating my guest .
Everything turned out perfect
Just one thing I had a issue with is everything seemed rushed and i bought several bottles of juice for mimosas and the juice was never used and my g...
uest was told there was no juice for the mimosas but when the wedding was over all 9 juices were given back and 27 bottles of champagne so a big waste of money
But other than that it was the perfect day
Jessica our coordinator was the greatest
Highly recommend adding the day of the event coordinator. Jessica was amazing!
This place is so beautiful, the staff is really nice and friendly. It's great that they already have all the decor and colors that you can think of. They were very nice during the ...
planning process and on the day of the wedding they made me feel great. The bartender made sure I had a drink and the servers helped me with my and my husbands food. The decor looked so beeautiful. It's perfect. I loved that from the outside it doesn't look like much but as soon as you step in you are amazed by it.
Our daughters wedding was held at the Altamonte Springs venue. Lulu our coordinator was awesome! The venue was beautiful and decorated to perfection! Guest after guest came to me s...
aying how wonderful staff were! Thank you for making her day so special!
The Crystal Ballroom was absolutely amazing. They created my vision for both the ceremony and reception. I loved that they allow you to use your own vendors. I highly recommend th...
is venue.
We want to thank all the staff! Especially our coordinator Jessica! From the decor to the kindness!! Thank you!!
Jackie and her staff were absolutely amazing!!! Everything went smoothly and I was able to ENJOY my wedding!!! (I hear way to many brides complain of not having time to enjoy the a...
ctual moment) Not only did I not have to worry about anything the decor was stunning!!!!
Crystal ballroom Altamonte springs is a beautifully decorated place to celebrate any occasion! And they will get it right!!
This review is actually for the one in Metro West. The decor was beautiful, the staff friendly and went above and beyond. This was a location we had to choose in a pinch as our ori...
ginal wedding plans fell through. They were able to accommodate us quickly and helped make the situation that much less stressful. The only complaints our guests had were that the bussing staff was too quick on the pick up of drinks and plates. Almost all my guests were upset that they did not even get to have a sip of their champagne after the toast as they were picked up off the table, without comment. Additionally the same was said about plates of food. Other than those two things, guest raved about the location, and I am raving about the behind the scenes staff :)
The crystal ballroom made the wedding planning process a breeze. They handled so much and made the planning stress free. They stayed in constant contact and were very professional....
I throughly enjoyed working with my event manager lulu and the crystal ballroom.
My husband and I had an amazing night. The staff went above and beyond. When we arrived at the venue in the morning, everything was ready to go. They came to our rooms and services...
is with drinks. The took care of every last detail and I thank them for that. The only thing I
The Manager is so rude he runs this with his wife and they have no communication between one another and send out different pricing emails with out the other knowing. They gave us ...
a time slot to come in and put down our deposit and we walked right into someones rehearsal. They are not organized and he is very rude i wouldn't recommend to anyone.
Overall I liked the venue it was really nice and loved the uplighting and draping that came with it especially for the price. That being said the woman who I believed to be the man...
ager was not friendly and never even knew who I was when I came in even the week of the wedding while meeting my photographer at the venue it seemed like they thought my photographer was the bride. Every time we discussed a detail for the day of it seemed very hard to get an understanding however everything did go as planned. One huge issue I had was the fact that they told me they only do rehearsals Monday-Thursday. Our wedding was on Sat so I had to have my out of town guests there early to make this happen which was not an issue until I came in to get ready the day of the wedding and low and behold there is someone doing a rehearsal in the room that our wedding was going to be in. They stayed up until my guests starting arriving and I had to ask the staff to have them leave twice. This to me is very unprofessional I was forced to have my rehearsal on a certain day but others apparently get special treatment and it was weird for my guests to come in and see that going on. I guess if I was a higher paying customer I would have received special treatment as well.
Wedding: 05/24/2014
This venue was both beautiful and very convenient in that you can pay to have them decorate the entire venue for your wedding. They did a wonderful job making it look amazing. My...
complaint with the venue is the customer service. The staff was very disorganized and not helpful. The day of the rehearsal they wanted all the stuff dropped off at the venue and they would hold it for the wedding. They failed to tell me I would be unloading everything through a back door, walking across a dance lesson and placing my stuff underneath a computer desk. They also lost some of my wedding things during clean up so I was out memorabilia I had wanted.
My wedding was just perfect! Thanks Crystal Ballroom Staff.
Contact
1271 State Rd 436, Casselberry, FL
The Crystal Ballroom