The Bricks Venue Center

catering company present—even though the caterers were only there to set up a buffet style and there were no responsibilities afterward. This requirement of having someone was vaguely stated in the contract, and no one explained what it really meant told us about it or that it would result in such a large charge. We were also told we would have additional staff on the day of the wedding since we paid our charge of $500 to have someone during dinner time, which turned out not to be true and the wonderful ladies that were working the day of tried to help us but were given a call as they were being watched in the cameras to stop helping us which honestly made me uncomfortable. The inconsistency in information left us stressed for the entire week leading up to the wedding To make matters worse, the venue initially messed up our deposit, which meant it couldn’t be refunded correctly. We had gotten the check in the mail but had to go and return the check as they forgot to sign when we showed up to get this fixed the owner made snide comments to my husband about us this was unprofessional and honestly shocking given everything we had already been dealing with. It’s unfortunate, because the few staff members who were kind and helpful really did a great job. But poor communication, surprise charges, and dismissive behavior from management overshadowed any positives. I cannot recommend this venue unless every single detail is clarified in writing, because our experience ended up being stressful, confusing, and disappointing. I loved the venue from the day I seen it. The location was perfect and what I wanted. All of my decor looked absolutely wonderful there I just genuinely am so sad about what conspired.