From the first interaction with the staff (specifically Allison S.), they were nothing short of spectacular. They immediately asked a few relevant questions about our needs, and se...t up a tour of the facility. Everything from banquet rooms, to suites, and menus were covered, and all items in between. We were even given "swag bags", and they validated our valet parking.
A comprehensive information packet was given to us to review, and were on our way. The contract was easy to read, and was covered by Allison with us, and she answered every question we presented. The dinner tasting was scheduled at our convenience, and was one of the most awesome experiences, we encountered. The chef went over every item we ultimately selected, and the presentation was fabulous! They were so attentive to detail, and made individual modifications to appease both the bride and groom. The timelines leading up to the wedding were followed, and executed flawlessly. The coordinators, (while knowledgeable) weren't overbearing, and worked with our family coordinator well. The day of the wedding, everyone from the staff, were where they were supposed to be, and ensured we and our bridal party were as well. The wedding was a huge success, and we are still getting calls, texts and emails stating the same. The food was delicious, hot and PLENTIFUL in portions. The appetizers were delicious (so we were told, ours were set at our table setting, prior to dinner). Kudos to the bartending staff as well, I heard the drinks were "top shelf" and no shortage of alcohol when requested. Even the event staff was efficient and highly effective, and very polite and professional. If not for our photographer taking photos inside the venue, they would have had the room converted from wedding to reception in about 30 minutes (they allotted for one hour). Finally, the staff and coordinators were exemplary in their service, attention to detail and professionalism. I highly recommend this hotel and banquet room to any and all engaged couples looking for the perfect venue to celebrate their auspicious occasion! Thank you again and again!