Unfortunately, our experience with this venue was very disappointing. In the days leading up to our wedding, the venue was extremely dirty — sticky floors, filthy tables that we ha...d to clean ourselves, cobwebs and bugs throughout, windows my family had to wash, and unkept landscaping. The only reason we were aware of the condition of the grounds and the removal of the ceremony fence was because my mother visited the venue one week before the wedding to assist with planning. Rather than properly maintaining the landscaping, the bushes had been hacked up in an attempt to “clean up,” leaving them looking worse than before. There was also a dangerous hole in the ground outside, which raised serious concerns about guest safety. Trash was left outside in ashtrays rather than being cleaned up.
One week before our wedding, we noticed the venue removed the fence where our ceremony was supposed to take place without notifying us, causing unnecessary stress so close to our date. On the day of the wedding, they did not assist with setting up ceremony chairs, leaving our family to handle the work.
During the reception, the outdoor lighting was not turned on, and as a result, my father fell outside. This was incredibly upsetting and completely preventable. Additionally, one of the two men’s restrooms was out of order, and instead of properly addressing it, chairs were piled inside the bathroom.
The food was also a letdown compared to our tasting. Even more concerning, cucumbers were included in the salad despite the venue being informed ahead of time that the bride has a cucumber allergy.
Overall, my family had to work extremely hard both before and on the day of the wedding just to make the venue look presentable. For a wedding venue, this level of cleanliness, communication, safety, and attention to detail is unacceptable. When you pay for a wedding venue, you should not be responsible for basic cleanliness, setup, and safety. Sadly, this venue and catering fell far short of expectations. I would not recommend this venue to future couples.