Stone Chapel at MattLane Farm

strongest qualities. When we first arrived that morning, Susanna was working and was extremely helpful. She showed us where to unload, where everything went, and answered any questions we had throughout the morning. Even when she was taking a break outside on the patio with other employees, she was easy to find and always willing to help. She made the beginning of the day run much smoother. A couple of weeks before the wedding, vendors were asked to select a cake stand from a Google document, and the bride had already chosen one ahead of time as requested. However, when we arrived the day of the wedding, we were told to come pick out a cake stand ourselves from the storage area. The bride was busy and we did not want to interrupt her over something that should have already been handled, so we just selected one ourselves. It was frustrating because this information had already been submitted weeks in advance and should have been prepared before vendors arrived. Later in the day, Alexa arrived and was training another employee. Unfortunately, most of their time seemed to be spent sitting at our decorated guest tables in an area we were actively trying to work in. Their personal items were spread across the tables, which came across as unprofessional during an active wedding setup. While sitting there, she was also gossiping about other employees and previous weddings, which felt inappropriate in a professional wedding environment. While she would answer questions when needed, she often seemed irritated when we asked for assistance, including when we needed a table moved to make room for the DJ setup. I also interacted briefly with who I believe was the owner. I let her know we were missing a chair at one of the tables, and the interaction felt as though my request was an inconvenience, which was disappointing. Security was okay overall. The female security guard was kind and helpful whenever we needed assistance. The male security guard, however, often seemed annoyed anytime we asked questions. One frustrating moment later in the evening involved the large “I Do” sign. After sunset, we asked security if it could be turned on because it was something the bride and groom were especially excited about. At that point, we were informed the sign was not working properly and could not be turned on. It would have been helpful for vendors and the couple to be informed of that issue much earlier in the day rather than finding out in the moment. There was also some confusion involving the bartender. I’m not entirely sure whether that responsibility falls on the bartender or Stone Chapel management, and while we eventually found a solution, it was frustrating to have to sort through those issues during the wedding itself. One thing that stood out to me was the number of employees present throughout the day. We encountered around 10 different staff members, yet very few were actively assisting vendors or helping the event run smoothly. Again, the venue itself is stunning, and some staff members were genuinely helpful, but overall there seemed to be a lack of professionalism, communication, and organization that made the day more stressful than it needed to be