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Details
Transportation
- Limousine & Sedan
- Shuttle Service
Wedding Activities
- Rehearsals & Parties
- Wedding
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Reviews
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3.3
out of 5.09 reviews
Would not recommend this company - awful customer service. Used them as transportation for our wedding, paid and booked a year in advance, confirmed MULTIPLE TIMES, and I still had...
to send a bank statement to confirm that we paid for 3 cars and not 2 when they called to confirm 2 days before the wedding. (I had called the week before and they had confirmed we had 3). They repeatedly tried to get us to switch to an SUV over 2 limos and town car like we had paid for. After repeatedly telling them no, we’d like what we paid for 8 months ago and we have short girls with long dresses, they STILL SHOWED UP WITH AN SUV the day of the wedding. On top of that they threatened to rip up the contract and leave with no car when we asked them to correct the issue. TERRIBLE CUSTOMER SERVICE. Everyone was rude when we were simply (and politely) asking to receive the service that we paid for MONTHS in advance. I don’t leave bad reviews but this is by far the worst I’ve been treated as a customer. DO NOT RECOMMEND.
If you are thinking about booking this company please do yourself a favor and take your business elsewhere. You are bound to be completely disappointed by the results. I booked a 2...
4 passenger party bus for my wedding assuming the bus would be in decent shape, have a working air conditioner, and would fit out entire wedding party (which was a few under the 24). None of those things happened. We had to squeeze on a small, hot bus in the middle of June. I'm really not sure how this company sent this bus out knowing the A/C doesn't work. They may claim innocence, but you can see by other reviews that others had the same issue. Meaning they knew about it and sent the same bus to the next event anyway. Outside of the A/C issue, the bus was in pretty poor shape. Lots of rattling that was unsettling when in motion. From my experience, this company doesn't deserve your business until they can do right by their customers.
Save yourself the headache and do not book with this company. We booked a party bus with them for our wedding and the bus 1) showed up without air conditioning and 2) was not large...
enough to seat our wedding party (we booked a 24-passenger bus and could only fit 16 people--and we are not large people). Our driver told us to call the company the next week and they would refund some of our money, but upon calling, corporate decided there was "nothing they could do" and would not give us any sort of refund. The only reasoning we were given was "that's what corporate said." This company is a joke and I highly recommend staying away.
Very inexpensive! Honestly after looking around for a limo and repeatedly being overcharged we were about to give up. But after calling St Louis Limousine and speaking to Jeff, we ...
were surprised how inexpensive it was. We were even able to upgrade to a party bus, which was so much fun! We thank limo ride for making our wedding a day we will never regret. St Louis Limousine is the best!
Excellent customer service, upfront competitive prices! Steve was the perfect chauffeur driver/ host - he went above and beyond to make sure our time on the party bus was perfect!
Rick from St. Louis Limousine Inc. did an amazing job in being upbeat, engaged and professional through0ut our entire day! The 18 passenger Hummer was spacious, clean and fun! I wo...
uld recommend St. Louis Limousine to all couples needing transportation the day of their wedding!
This was a good choice for a party bus company. We got a nice, black leather couch filled party bus with campaign flutes and the works. The driver knew where he was going and drove...
well. The company asks for you to tip the driver 20%, which we felt was a little over the top after paying $650 for 3 hours though.
I couldn't of been happier with this company. We used them for both our bachelorette and bachelor parties, Our wedding and a rehearsal dinner. We were lucky enough to get the same ...
driver twice who was AWESOME!! Prices were very reasonable and the service was top notch. Thanks again St Louis Limousine!!
Contact
Saint Charles, MO
St Louis Limousine Inc. Luxury Transportation Service