Sposabella

tremely patient - I couldn't make up my mind and I tried on a ton of options. I ordered a dress in November for a wedding 4 months later in March. They assured me they could get the dress in time and they did! I also used their tailor for my alterations and she did a beautiful job.

the immense gratitude I feel. A huge thank you to her.

me my dream dress Sposabella!

rst dress I tried on!). She also suggested the bridesmaids color I went with. We ended up with my gown, bridesmaids dresses, and a MOB dress from Sposabella. Everyone was happy with the huge selection. Plus, their tailoring costs were reasonable. Made it easy (and I appreciated their expertise).

onsultant, Belle, gave me advice that stuck with me: “You can wear a slim fitting dress to any event, but your wedding is the perfect excuse to wear the ball gown, once in a lifetime.” I tried on other dresses, but I kept comparing to the dress from Sposabella. Until one day it just hit me that this was MY dress. Nothing else I put on could compare to the beauty and confidence I felt in that gown. My husband said it was absolutely stunning, my mom and sister said “it’s so you” - simple, classy, classic and elegant. My dress was absolutely perfect!

up purchasing my bridal gown here. I got a call a few months later saying that my dress had arrived, when in fact they did not have my dress. Fast forward to when my dress actually did come in... I arrived to Sposabella to try it on, super excited to finally try on my gown and they couldn't find it. They questioned me and ended up taking 30 mins to locate my gown. They were rude, unprofessional and short staffed. Buying a dress is supposed to be one of the fun parts of being a bride, and Sposabella made it stressful! I would not recommend visiting here for your dress.

oo big and it also had to be hemmed and straps adjusted. My second fitting was 2 weeks before the wedding at which point I tried the dress on and said that it still looked too big. They said that is the way the dress should fit. Fast forward to the day of the wedding. I was standing waiting to walk down the isle and my strap broke. The wedding planner pinned it not once but twice. It would not stay so I walked down the isle with a safety pin showing. An hour into the wedding the second strap broke. Each time I was just standing there. I was so self conscious and could not dance or move without holding my dress up. We tied straps behind my neck . My neck and chest had red marks when I took it off- I was so I comfortable the entire night. When I emailed them for a refund I received several outrageous emails from them accusing me of breaking the dress when the alterations were never done and 3 threads held the straps on. They asked for pictures and a video proof of when the straps broke which is impossible. I did send them a picture, but they wanted video. They offered to fix the straps and dry clean which does me no good. I paid $350 dollars for alterations and that I what I asked for and still have not received a refund or response. The defective straps negatively impacted my experience at my son's wedding by saddening and embarrassing me. I detrimentally relied on the purported high quality the shop claims to have.

tely wrinkled, despite me being told that it would be steamed ahead of time. They did replace the veil with one that was steamed after we spoke to the manager about the veil, however, for the price, I felt disappointed in the service I received.

ordered me the WRONG size for my dress. Their sample dresses do not match what comes in, they are horrible to reach, and they were extremely rude throughout my entire experience. My dress wasn’t completely ok until 7 DAYS BEFORE MY WEDDING, and they had to rush order me a new dress since they messed up. Overall, my experience here was a nightmare. It caused me so much stress and anxiety, and the owner was especially so rude. I really hope people can see my post going around on Facebook because that one is super detailed of all of the horrible things I experienced with this shop!

arrive on time- Roberta at Sposabella's was amazing!! She was able to get my daughter her dream dress in time and turn around a stressful situation into tears of joy! Go to Sposabellas!

so perfect! Thank you for helping to make my day so amazing!

table! I was so nervous about trying on dresses being a mid size person and a plus size in bridal, I had no idea what to expect but Dianna pulled beautiful gowns and kept my spirits up throughout the appointment! This was our first stop and our last because I found the dress of my dreams! Will be recommending them to all future brides!

lso got my bridesmaids dresses here. There was a bit of a snag when some of the dresses they picked were no longer available, but everything was worked out quickly. Would recommend!

ith their staff and they helped me find my perfect dress. They were also so great with helping to find my beautiful bridesmaids and mother of the groom dresses. Wonderful staff and wonderful selection !!

experience was amazing… my mom, sister and I were allowed to choose dresses for me to try on. Our stylist listened closely to our critiques of each gown that I tried on… then after trying on all of our choices she said that she had the perfect gown based on our thoughts regarding our own choices - she was right!!! She brought in the most gorgeous Casablanca gown that I ordered it that day and cancelled all of my other bridal dress shop appointments. I opted to pay a little extra for custom sizing and that was the BEST DECISION EVER!!! When the dress came in it fit absolutely perfect! Unfortunately COVID changed our wedding plans multiple times. The team at Sposabella was so accommodating and stored my gown safely for months. When it was time for the bustle and hem the seamstresses were amazing. I thought it was reasonable and they worked very quickly! I was finally able to have my wedding celebration on June 11, 2021 and I felt beautiful in my gorgeous gown!! Couldn’t recommend this place enough!

girls by a lot and the alterations were expensive. That being said I still highly recommend them.

me look though the dresses and pick a couple, along with some dresses that Gloria picked (She has wonderful taste) Gloria didn't simply say that each dress was 'The One'; she was honest with me, giving her opinion about which dresses looked good and which ones weren't for me. I definitely can appreciate that! I'm plus size, so getting dressed and undressed in front of strangers is very nerve wracking for me; NEVER at any point did I feel like my size was disgusting or that my extra weight was in the way. The store is stunning and they have so many dresses to choose from. I highly recommend Sposabella and I cannot wait to continue my dress journey with them!

es to try on. Lets just say after the first 10 minuets I was already relieved. Their selection here is impeccable. I was able to select multiple dresses to try on that aren't the typical "plus size" dresses. I loved so many dresses it really was hard to choose. The girls that were in there the day I picked my dress made me feel like a bride. Though the processes of getting my dress in and having it fitted was another nervous bit but once again when I came in they helped immediately with my fittings . They all were so helpful my last fitting I saw something that was off and both the manager and seamstress fixed my concern right away and fixed it in a few days. My dress was perfect and I couldn't have had a better experience anywhere else.

pful, listened carefully to my preferences and used that information to pull some seriously beautiful dresses for me to try on. She ended up pulling a dress I hadn't seen myself on the rack that blew me and my mom away. It was a top contender from the many dresses I tried on. Although I ended up purchasing a dress elsewhere, I would highly recommend visiting Sposabella!

eil, MOB dress, and bridesmaids dresses! The ladies at Sposabella (especially Roberta and Gloria) were a joy to work with. They were professional, attentive to detail, patient and friendly! By the end of our wedding planning experience they felt like family!!

after I picked up my dress, the night before my wedding. I got it home and unzipped the bag to realize it was never steamed. I called and they promised it was, but it definitely did not look it. I also noticed multiple tiny holes along the bottom of my dress, but it was the night before my wedding, so there was nothing I could do. Throughout my wedding day, we kept finding large safety pins throughout my dress. We found about 10 of them by the end of the night. During alterations, we were told that the safety pins would be removed when the dress was steamed, which leads me further to believe that my dress was never steamed. Overall, I was very upset with my ending experience at Sposabella and will not recommend them again. It started off so great and just went south. The end result is the most important and it seems like they forgot that.

nded up ordering my wedding dress here and I can't wait to wear it!

onths and it came in 5. Dominique called me immediately when it arrived and I came in to try it on. She was very professional on the phone and in person. Roberta, perhaps the owner or manager, was also very sweet and knowledgeable. Rayla, the seamstress, made my dress fit like a glove and did it in a timely manner. Overall, I highly recommend this shop. If I had to change one thing, I would have fewer dresses on the racks, though. It made the store seem a little messy because they were crammed in there and almost made the racks of dresses "unshoppable". You could tell even some of the bars with dresses hanging were bowing in the center because too much weight was on them.

cathedral-length wedding veil)" there was one of the few truly fun and magical parts of the whole wedding planning and preparation process for both the bride and me (her very stressed mother!). The store was designed so you could view a dress in both natural lighting and indoor venue lighting. I also got my mother-of-the-bride dress there and got so many compliments on my beautiful dress. The staff showed me ways to creatively wear the wrap that came with my dress and had excellent suggestions for accessorizing the gown with clutch and jewelry. My daughter's wedding dress consultant also encouraged her maid of honor to try on a bridesmaid dress that didn't "speak to us"while it was on the hanger and it ended up being the most flattering dress we could have imagined. One stop wedding attire shopping for the ladies!

ce. I never felt pressured. Once my dress was chosen, they were very accommodating and the seamstress was very careful to make the fitting changes necessary. The shop is a little pricey but you truly get what you paid for!

k them down. She suggested to try on my top pick last, knowing it would be the one. This was my first dress appointment so I wanted to check out other stores. I came back a week later and purchased my dress. My mom had a separate appointment for herself and when we arrived, they told her they were short staffed and she would have to help herself or come back another time. We were barely checked on the entire time and had to hunt someone down so she could make a purchase. They discussed alterations with her. Never mentioning the dress she purchased was an off the shoulder which complicated her alterations. I read really negative reviews about alterations so I took my dress somewhere else. Even though they continued to harass me about setting up an appointment and gave me a hard time about coming in to try on my dress before I took it with me. They charged my mom double than they originally quoted. She still wanted a few things done to the dress but they basically told her there wasn’t anything else they could do. She then was forced to take it somewhere else for them to get it right. Beautiful dress selection and a large assortment. They majorly lack in customer service.

like family from start to finish!

and all three staff members seemed to pretend to look busy as they would not wait on me. I explained that I had an appointment and was asked to fill out a form on the types of styles I liked... this should have been done by a consultant to show that they understand my style. I waited about 15 minutes before I was asked, "Has your consultant seen you yet?", which she hadn't. The girl working at the desk suggested that I start looking around and directed me to an area where the type of dresses I would like would be. Once my consultant came to help she snapped at me telling me I was looking in the wrong area, when I was told to look there by a staff member. I also explained that I wanted a mermaid dress with straps... she basically laughed at me saying they don't make mermaid style dresses with straps. I know for sure that I tried on these types of gowns at other salons. I found it extremely unprofessional how unorganized and gross this salon was. The dresses were thrown around and I had to pick my own dresses out... the consultant did not suggest any dresses... how am I supposed to know what the salon offers?? My consultant seemed uninterested until I was considering purchasing a dress above my price range. This is when she became more vocal and tried talking me into buying the gown. She neglected to tell me that I would be buying this size 12 gown off the rack (I am a size 0). It would have been nice to know before seriously considering this gown. The consultant also tried telling me that I would need to order a size 8. I know you are supposed to size up in wedding gowns but sizing up 4 sizes? That just seems like unnecessary alterations. I am SO thankful I did not purchase from here.

nkfully not there). I went in June when the dress came in and simply told them I wasn’t going to wear it for my wedding day, they said to keep it there and they would see if someone else would be interested in the dress. October I get a phone call saying I needed to pick up the dress by tomorrow which was Friday because they had new inventory in. I drove there Friday at 10am when they open and no one was there. I waited an hour in the parking lot and still nothing so I left. The next day I get a phone call saying they had a photo shoot and weren’t there (meanwhile it wasn’t posted anywhere that they weren’t there or wasn’t left on voicemail) and also said I should have made an appointment just to pick up the dress. So Saturday I go there and the woman who left me a voicemail told me she didn’t tell me to come Friday and basically called me a liar, she talked over me and we were basically yelling at each other back and forth. This place is so unprofessional and the women are RUDE! A bridal experience should not be this stressful!

nto anything and she ultimately ended up pulling the dress for me that I purchased. My dress arrived at the salon in July. I found the dates and times for the seamstress to be pretty flexible - I can't remember her name but she was lovely to work with. Made me feel comfortable and really listened to what I wanted and liked/didn't like. Overall she did a fantastic job and I loved my gown! Only one or two complaints about the salon as a whole - I wish I would have been told to order my veil the same day I ordered my dress. I ended up ordering the veil during my first fitting and it didn't seem like it was enough time to have it come in for my wedding. The assured me it would be fine though. During the week of my wedding, I had schedule to pick up my dress on a Sunday and when they called to confirm my appointment, I asked if my veil was in yet and they said it was still "in transit" and that they would call when it came in. Sunday came and I went to the salon to pick up my dress still thinking/worried that my veil was yet to come in. Turns out my dress & veil were there and everything was fine but I wish they would have called to let me know it was there so I didn't think about it for two days - brides one week out from their wedding don't need added stress!!!

eed their dresses shipped to them - telling them I did not want to incur any additional cost. I was told it would be taken care of. Because otherwise I would have considered a different location to purchase the dresses. I was again told it would be taken care of. The dresses came in & while trying to coordinate having the dresses picked up/shipped out, the manager berated me and my fiancé, shouted over us, and called me a liar. Stating this is not their policy when I was specifically told that it wouldn’t be an issue. After about 10+ minutes of trying to explain this to her (tough when she shouts over you and doesn’t let you complete a sentence), she hung up on me. I tried to call back to coordinate a pick up, someone answered and then hung up several times. Please don’t make the same mistake I did. Buyer beware.

would look good on me. I was very nervous about shopping, and she helped me feel very comfortable the whole time, and didn't hesitate to pull many dresses to help me find what I liked best. I wound up buying a beautiful dress that was made by Casablanca, with an illusion neckline and back. From there, things went as promised, with it being delivered in the 8-9 month projected time frame, and alterations done quickly after that. Being a short woman, I needed quite a bit of alterations, and they were all done perfectly. This included significant hemming to multiple layers, adjustments to the elaborate beaded illusion top and taking in the dress, as well as creating a bustle. The alterations woman (I didn't get her name) was very helpful and open to working with me to get my dress just right, she was also very talented. I know there were some less than great reviews, which made me nervous about working with this business, but my experience couldn't have been better. Thanks Sposabella!

irst stop! The salon was neat and organized, had a vast selection of dresses, big windows with natural light, and incredible dressing rooms! I worked with Lauren- she was absolutely amazing!! Since this was my first stop, I wasn't entirely sure what I was looking for and Lauren was so helpful and patient while I tried on 15+ dresses. Lauren knew exactly what would look best on my body type and made me feel at ease throughout the whole process! Everyone was in agreement that I found my #1 contender for dress, but I didn't want to commit just yet and wanted to go to the other bridal stores. The other stores I went to didn't even compare in quality, aesthetic, or staff helpfulness. I ended up going back to Sposabella to say YES to the dress!!

d really makes sure you absolutely love your gown. She pulled tons of dresses for me and I ended up loving the one that she pulled that was totally opposite of what I had asked for because you never know! It was the perfect day and I even had a large group with me which they accommodated nicely. After that, my fittings were great and so easy, Gloria helped pick out a perfect veil, and the dress was steamed and pressed to perfection at pick up. I received so many compliments on my dress and everyone was asking where I got it. I had so much fun trying on dresses and am so happy I made the decision to go with Sposabella. Such a great store and staff! Thank you!

they could not take me that day. I thought that was very unprofessional. Now today I thought let me give them a try because I was not having any luck finding the fur wrap I wanted for my wedding day. I walked in and was rudely asked by Gloria if I had an appointment. I stated I was there to see if they had any in stock fur wraps and she said they couldn’t take me today. Gloria was so unbelievably rude and classless. As a future bride I would never refer this place to anyone. Customer service is key in this industry and making a bride feel comfortable and welcome is they way to be.

oking at the online photo it was hard to tell what it would look like. So MJ worked her magic and held the correct color underneath the beaded overlay. This made me feel a lot better when ordering a gown that I have no idea what it was going to look like. Especially for the price I was about to pay. We then found a perfect veil to go with. Everything seemed great until my dress and veil came in. As I tried my dress and veil on something just didnt seem right. My veil was completely wrong. The lady came into the room and said no thats the one you ordered. I calmly stated back, no it is not can you please make sure this is mine. She left the room and I brought up pictures of my fitting. The veil on my head was NOT the veil I ordered. She came back into the room and said thats the one you picked thats your veil. I said it wasnt and I have the picture of me in the veil to prove it. After looking at the picture and getting the manager they finally believed me. BUT the issue was they couldnt find that veil in the store anymore so I would have to order a new one. I said that was unacceptable and they would have to contact the designer. They then called me 5 days later explaining that the designer messed up the order, not them and put the wrong number in the system and my new veil would be in, in 3 months. I was lucky my wedding wasnt so soon. No compensation was taken off. My dress fittings were terrible. My first fitting went great though the seamstress took the dress in and said to come back for my final fitting in a month. My second fitting the seamstress took TOO much in at my ribs as it wouldnt zipper, couldnt breathe or sit down. The dress was also not laying flat on my chest. My third fitting my dress was taken out TOO much that I raised my hands and it fell off. The dress was not laying on my chest you could see my boobs with every movement. My wedding was in 2 weeks. I already at this point had padding in my bra. The seamstress didnt want to take the dress back in so she stuffed more padding in the bra and told me keep my arms down. I told her I wanted the dress taken back in. She did not want to do that so she stuffed more into my bra to hold it up. She said thats just the way your dress is. Ultimately, I didnt leave that place till my dress atleast fit better than falling off my body. I was very unhappy with how their alternations work especially for the amount of money you pay for them. Also they cannot give you an itemized list as to what you are paying for as well. Very Very unhappy.

upon my first visit and fell in love with a very romantic Essence gown. I went back several times with different family members and friends to look at the dress, try it on against others and get opinions. I decided to order the gown and got the exact colors and size/style as the sample. I ordered my gown in March for my wedding in October. I paid a cash deposit per their encouragement (they offer you a discount). The gown finally came in the second to last week of September. I made an appointment with the seamstress to try the gown on and get a quote for alterations. When I arrived, they brought the gown out and it looked taupe, not blush. I immediately began crying and the staff began telling me to stand in different lighting. In some lighting the gown looked tan, in others it looked nude. It didn't look blush. I showed the staff the picture from March showing a blush gown and they argued that this was the right color and that they cannot rely on a picture. I brought several people into the shop to see the gown over the next two weeks, all of whom agreed that it was no longer blush, and still the staff argued with me that I just changed my mind and that this was the correct gown. One staff member even yelled at me and my mother in law (as I was in tears), "are you calling me a liar?!" When trying to resolve the issues, the manager was relatively unavailable and when I asked if I could come in one last time to look at the dress with hopes that I would see blush, they told me the only day I could come in was a Thursday afternoon- all the while knowing that I have a wedding in a month and there was an issue with the dress. The scheduling was entirely inflexible and they had zero empathy. They immediately blamed me for the issue and failed to apologize for the situation. The whole customer experience was horrendous. Eventually, I was able to get 90% refunded to me and they shipped the dress back to the manufacturer. I had less than a month to get a new gown, off the rack, ten sizes too large and not what I originally wanted. This was by far the worst customer experience I have ever had and I do NOT recommend going there. If you do decide to get a gown here, do not get anything out of the ordinary and do NOT pay cash!!! Also, look up photos of whatever gown you are thinking about choosing online ON ACTUAL BRIDES- not the stock photos. The lighting in this shop is clearly off...

found the right one it was slightly out of my price range and they helped me out with a discount. I've seen other reviews where people were told not to take pictures but we took lots and nobody said anything. I had also read about issues with sizing but I felt that my consultant and I really chose the size together and she took my input seriously. The alterations were the only part i had any issue with. They were a bit pricey and in the end the main issue with my dress was not resolved. Great for dress shopping, but would recommend going elsewhere for alterations.

ss from David's Bridal but had major regret and ended up trying again at Sposabella. They had the perfect dress for me, it was everything I wanted. They have a great selection at pretty affordable prices. Most dresses I saw were under $1500. Deb helped me at my appointment and she was so sweet and wonderful! She was very helpful and you definitely will not feel pressured into anything! I remember reading a few reviews on here before my appointment about people that work there being miserable or people just unhappy with their appointments but I did not see that at all. In my opinion it is a beautiful store with very nice ladies!

ection of dresses and it's a beautiful salon. I didn't buy my wedding dress from here because it was a bit out of the way for me. I would suggest this bridal salon. They show you dresses in your budget and are very patient. I tried on 30 dresses that daY. Because it was out of the way,. This salon would have been the last spot I would go go because I liked so many dresses.

dresses. Gloria sat with me and we discussed styles, designers and most importantly budget. Without saying anything more Gloria went to work and picked out a few dresses while we browsed the store. The first dress she picked for me based on the photos I showed her of styles of dresses I liked was the dress I chose! I cant say enough good things about this store and its staff. They were all so accomadating and let me and my entire family come back on a Saturday so everyone including my grandmother could say YES to the dress :) SOOOOO beyond happy with my experience here!