I had a disappointing experience with Southern Couture Salon & Bridal Bar due to their poor communication and lack of respect for my time. They were an hour late contacting me for ...our scheduled virtual consultation, and I had to reach out to confirm whether the meeting was still happening and how it would be conducted (phone or virtual).
When they finally called, before even greeting me, I overheard the associate say, "Yeah, I am calling them now to get this over with," which immediately felt unprofessional and dismissive.
During the consultation, as soon as I mentioned that I needed makeup for 2 people and hair for 5, they informed me that their minimum requirement was 4 people per service. Rather than offering any alternative solutions or showing interest in helping, they abruptly told me I would be better off with another service and hung up.
This experience left me feeling disrespected and undervalued as a potential client. I would not recommend Southern Couture Salon & Bridal Bar based on their lack of professionalism, poor communication, and dismissive attitude.