About this vendor
Silver Star Limousine is a family owned company that understands the importance of customer service. Our cars are clean and newer models including Lincoln, Cadillac, Hummer, and Chrysler vehicles ranging in different sizes to suite your needs. Ask us about our wedding decorations at no extra costs.
Details
Transportation
- Limousine & Sedan
Wedding Activities
- Wedding
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Reviews
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2.8
out of 5.04 reviews
We used this company for our wedding- the driver arrived 40 minutes late, making us already late for our arrival time at the ceremony, then the driver drove past the wedding ceremo...
ny and got lost, putting us even more behind schedule. That wasn't even the worst part, at 3pm on the dot the driver was ready to leave even though he was 40 minutes late. We were willing to pay more for the driver to stay an extra hour to bring us to the reception but since we didn't book that extra hour he told us he had to leave. Needless to say I will not be using this company again unless I don't care about my arrival/departure times.
The car was nice, water bottles were provided, but that was about the only positive.
My fiance and I were looking for a limo service for our wedding and decided upon Silver Star. After looking around, their prices were the most competitive, so we sent in our contr...
act and KINDLY asked them to sign it and send it back to us. This is a standard practice in the normal course of business, and seemingly not a huge request. We have obtained signed contracts from all our other vendors, without issue. However, it took several phone calls and explanations as to why we wanted a contract for them to agree to it. However, my last call to them, when asked to speak with Anthony (the employee that my fiance had been dealing with) I overheard him say "Wow, they're turning this into an (expletive)-show." I was appalled. I have never been so disgusted by such terrible customer service. My fiance called back to say we will not be doing business with them, to which Pam (another employee) replied, "Well, I don't want to do business with you, BRO." Disgusting. Do not deal with them, they are shady and unprofessional. Furthermore, I'm going to report them to the Better Business Bureau of California.
This company was very easy to work with. They handled all the details in a timely and organized manner. They arrived on time and were great the day of the wedding. They had a fu...
lly stocked limo that sat 10 comfortably. The driver was very friendly and did a great job!
I'm glad I went with Silver Star. You can't beat their prices. They arrived a little late due to traffic but other than that they were very professional and courteous. The limo ...
looked amazing, it was decorated with petals and water and other beverages were provided.
Contact
7552 Warner Ave., Costa Mesa, CA
Silver Star Limousine