We recently got married at La Cantera Hill Country Resort -- our Ceremony at the Esparza Lawn and our Reception at The Palmer Golf Course Clubhouse & Patio. Everything was absolut...ely beautiful, and working with Amanda Pacheco was fabulous. She was extremely kind, and very attentive/responsive for the most part (obviously she was very busy, as our wedding took place during the high season). The food was incredible, staff was wonderful, the bar service was fantastic and everyone had a great time. We got lucky with beautiful weather, and our guests were extremely impressed by the resort. I only have a few gripes, although I can't complain too much because it turned out to be an incredible weekend:
(1) The main reason we picked La Cantera was to have our wedding outdoors, overlooking the Texas Hill Country (we're based in Houston). We loved the Esparza Lawn, although the resort was going through renovations so the lawn was not level and the grass was dying in quite a few places. We were assured that it would be leveled and completely fixed/taken care our by our wedding date, which was just under a year away from our first visit. Unfortunately this was not the case, and it disappointed us that the lawn was not fixed as promised (especially because it has the potential to be absolutely stunning). I know this is a call that has to be made by top management, so I am sympathetic to the fact that it takes time to get these things done.
(2) Setting up our Rooms Contract was a bit confusing, and not very transparent. I never felt like I got a full explanation of how the process truly worked, and I felt like I constantly had to monitor the rooming situation so no one got charged more than they should, and so my family did not end up getting stuck with a large bill for rooms we couldn't fill. Dealing with the rooming situation was probably one of the more taxing parts of planning our wedding, as we were required to fill a minimum amount of rooms or else we would get charged (which I'm assuming is normal for many resorts). Its very stressful because its impossible to see into the future and know what your guests will do. Unfortunately, I felt like it was another way to take advantage of wedding clients' wallets when they're already spending so much money at the resort in the first place--by trapping them with a Rooms Contract that isn't 100% clear. Luckily we were able to fill our minimum, but a few times I had to ask La Cantera to fix issues that my guests would run in to (hidden fees that weren't supposed to be there or didn't make sense, etc.).
(3) We absolutely fell in LOVE with The Palmer Patio for our reception. Little did we know (or were told) that the Patio (right off the Clubhouse) doesn't have enough power to necessarily hold a wedding reception. It would have been nice to know up-front so we could have budgeted from the beginning. When we started to nail down details, we were told that we need to get certain generators/etc. to be able to power the band, lighting, etc. We were referred to their in-house power company, which billed us for about $3,000 for generators.. which is quite a lot of money out of the budget. You can try to rent your own, but its a very inconvenient process and you need specific "quiet" generators. Luckily we were able to get the bill down some, but that bill came as a surprise.
Other than those issues, it was a dream -- we sincerely thank La Cantera for hosting our wedding weekend!