Sheraton Indianapolis City Centre Hotel

was great and I couldn't have asked for a better experience. The only downside was the billing with the rooms. I had reserved 7 rooms under my name and had some problems with billing, but the staff was really nice and professional and helped sort things out. Other than that, it was an incredible experience and the staff at the Sheraton did a phenomenal job. I would highly recommend this venue for a wedding or any function. The Panorama Ballroom was fantastic!

into our planning process they changed wedding coordinators and I feel that caused some confusion in paperwork. This lead to some of the hors d'oeuvres we were supposed to have not turning up but they made that up to us once the mistake was realized. The new wedding coordinator Allison Smith is very nice and thoughtful and she made the day go very smoothly. She is great at keeping a line of communication open. The location is just beautiful and the staff very welcoming. Thanks to them we had a very lovely wedding.

ng from the rooms, the food, the service and the overall experience. Thank you to everyone at the Sheraton who was involved in making my wedding day the best of my life!

free bridal suite for 2 nights, free centerpieces and it was free to rent the entire ballroom (only had to pay for food). The coordinator there, was absolutely GREAT! She made sure everything went off without a hitch! She worked closely with my other vendors and everything was perfect!!

ing long-distance with the help of family in my hometown of Indy. We sought a venue that could offer a "taste of the city" for our guests, many who were coming from out of town - the Panorama Ballroom (21st floor) was perfect, complete with gorgeous views of downtown Indianapolis. On a fluke the night of our reception, which was the week before the Monument Circle - Circle of Lights was set to be lit, we got a great preview of the lit "tree" at around 10:00pm! So awesome! Pricing was just right for our budget and our parents split the bill - parents of the bride covered catering costs, parents of the groom covered bar bill. Staffing: Our coordinator at the Sheraton, who has since left the position, was the biggest help in our planning process. I think our taste was a little too clean and modern for her liking, but we got along just fine! The booking staff was the most difficult to work with regarding our rooming block, and looking back, I wish we wouldn't have done a room block at all. Overnight Accommodations: I did have to work with two separate individuals in regards to our block (the second was way more helpful), negotiate the rooms attrition rate and clause, and complain/renegotiate when guests were jumping off our block for a cheaper AAA rate. There was renovation construction in the building during the year leading up to our wedding. The updates were wonderful - except the weekend of our wedding they were still working on the ventilation systems. All of our guests with rooms facing Monument Circle had rooms with temperatures around 80 degrees. Awful. Some guests were moved (some were offered suites on the opposite side of the hotel) but on the night of the wedding, the hotel was full and guests were offered box fans. Unacceptable. If I would have known this was going on, I would have demanded a refund for these poor guests. Parking: Don't forget to negotiate a deal on event parking in the garage for your guests! Indianapolis has ridiculous downtown parking rates - pricing is closer to what it is in the DC metro area, which is a market 5 times larger than Indy's. Food & Beverage: The chefs were great to work with! Our tasting was great and the coordinator even secured a special meal for my dad who we wanted to treat with his favorite, salmon, during the reception, despite selecting completely different entrees for our guests to choose from. We had 160 guests who were much heavier drinkers than the coordinator had anticipated so the single bar with one bartender didn't work very well. The coordinator "moonlighted" as a bartender during the cocktail hour to help - thank goodness. We should have insisted on 2 bars/bartenders. Panorama Ballroom: Incredible. We had the entire 21st floor to ourselves. It allowed the bridal party to have their own "holding" room, people had space to store coats, and it just made the event seem more exclusive. The views are incredible and it was a huge treat for a lot of our guests who had never been to Indianapolis. Best of luck as you plan your special day! Go with your gut and enjoy the big day! Lots of the things you spend way too much time planning you won't even have a chance to see/experience on the big day. Take it from this control freak - relax and go with the flow! =)

ing guests coming in from out of town. The wedding coordinator was nice, not overly enthusiastic for dealing with a couple excited to get married. The Sheraton had good pricing, our coordinator was willing to negotiate on many items and the Panorama Ballroom sold us. This room is located on the 21st floor, right off of the circle and it has floor to ceiling windows on three sides of the room. You can see all of downtown and the circle looks amazing from that height. I will say that the rest of the event staff was not as nice and accomodating as our coordinator. There was a mix up in room accomodations and the only person willing to help was our coordinator. She went as far as getting us rooms at a cheaper rate at a hotel right across the street. We were promised at least 30 rooms in the Sheraton and instead they booked every room and didn't block any for our guests. Even though our guests had to stay at a different hotel and the staff was not very nice to us while trying to come up with alternative ideas they pulled through on the day of the wedding. The decorations were put up exactly how we wanted them, the room was set up perfectly and the change over in between the ceremony and reception was seemless. There was not one complaint about the food. They didn't really have a vegan option (steamed veggies and a baked potato) and the veggie options are limited but everything else was really tasty. The rooms are outdated and the parlor the girls were using to get ready had some serious patchwork issues on the bathroom cieling with fixtures missing. It was clean so I can't complain too much. Overall, the Panorama Ballroom was a superb location for the ceremony and reception, the rooms could be better and the staff is could work on their attitude. If the day of the wedding didn't turn out as well as it did I would have given this venue 3 stars.