About this vendor
Sebastian Cruz Couture is an online wedding attire company located in Atlanta, GA. Specializing in stylish dinner jackets, bold shirts and ties, pocket squares, and more, they aim to provide distinctive and high-quality weddingwear for clients.
Sebastian Cruz Couture was founded in 2013 by a stylist and an entrepreneur, inspired by their own recent wedding. They began by designing unique linen pocket squares, and from there branched out into the wider area of menswear. With their bold designs, they aim to pave the way, not just follow trends.
Sebastian Cruz Couture offers an extensive selection of menswear, including garments, shoes, and accessories. Whether you're looking for a full suit or just the perfect finishing touch, they can fulfill your every need. Their pieces are available for online purchase only, but the detailed sizing chart on their website ensures a flawless fit. You can even send them your custom measurements to guarantee full satisfaction.
Details
Accessories
- Cover Ups
- Jackets
Fashion Services
- Custom Designs
Suits & Accessories
- Bow Ties
- Shoes
- Suits for Women
- Ties
- Tuxedos & Suits
- Vests
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Reviews
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3.7
out of 5.06 reviews
IF I COULD GIVE THEM 0 STARS I WOULD!!!
June 2025. Ordering a suit for my wedding (beginning of October 2025)…standard classy, black suit - when it arrived, not only was the suit...
size way off (too small) from what I had been directed by a tailor but the material was lackluster. Nothing like what the website or social media portrays. So I initiated an exchange for a suit of higher cost (because refunds are apparently not possible). Then an entire month has gone by, just in the replacement and ordering of the new suit.
Order placed 7/2/2025 - several weeks go by before receiving delivery. I ordered a size up in the jacket (46) and was never told that the fit would be different from the size I had previously tried, prior to the purchase, even though I had communicated that the previous size was too small. The jacket I received fit tighter than the size 44 I had already returned. On top of that, I was told I would need to take it to a tailor, but the issue was with the structure of the shoulders—not something a tailor can fix with little extra fabric. The point to point sizing was off by nearing 3 inches. Not. Even. Close. This should have been considered by the team before selling it.
On top of that, after confirming my shoe size, I was told the jacket and shoes would ship together that same day. Instead, I later found out (without any communication upfront) that the shoes that I had purchased were actually sold, now that size is out of stock and the inventory was wrong. I was sold a pair of shoes that weren’t even available, and only after asking did I find out that the manufacturer is closed until mid-September. My wedding is the first week of October this year, which makes this delay unacceptable.
I chose Sebastian Cruz because of the reputation they present online, but this experience has felt closer to Mens Wearhouse-level service. Communication and accountability have been poor, and the situation has been extremely frustrating.
Now, still receiving no communication to dozens of texts, emails and calls regarding a status update on the corrected jacket size or the shoes, with two weeks until my wedding AND once received (IF RECEIVED) I will still have to find a tailor to taper and fit the suit appropriately with basically no notice.
Horrible customer service. Will never get back to you. In an email chain with 3 reps from the company and still can’t get a response from any
From the initial consultation to the final fitting, the attention to detail at Sebastian Cruz Couture was impeccable. The team took the time to understand my vision and delivered a...
garment that exceeded my expectations. It's clear that they take pride in their work.
Sebastian Cruz Couture's designs are truly timeless. I purchased a dress for a special occasion, and it was the perfect blend of elegance and sophistication. The quality of the fab...
ric and the craftsmanship are exceptional. I'll definitely be a repeat customer.
Sebastian Cruz Couture offers an incredible blend of style and comfort. Every piece I’ve purchased has been a perfect fit!
This Sebastian Cruz Couture jumpsuit is a showstopper! The fit is incredibly flattering, and the fabric feels amazing against my skin.
Total scam company! I spent over $2k on product and still never received my full order. It’s been months now. Every time I contact them they completely ignore me. Not to mention, b...
efore I purchased through their site, which is glitchy as hell (should have been a sign to not order from them), they promised me I would have no problem returning my order. That was my main concern before I ordered a door with someone and they said no problem. They’ve given me nothing but problems and treat me like I’m a criminal and liar.
It’s come to the point that now, they won’t even email or contact me back. Been several weeks and nothing from them.
I did receive some of my order and the quality of their product is terrible. Worst shirts I’ve ever purchased. Material is very low grade and wrinkles so easily. Nothing like Eton or other higher end brands.
They still won’t fulfill my full order. It’s easy for them to take your money then completely ignore and not send what you ordered. Even though they promised I would be have any issues if the jacket didn’t work out, I’ve had nothing but hassle with them and now they won’t event communicate. I filed a fraud case with my bank and the Better Business Burue.
Terrible company. Terrible customer service. Terrible quality materials. STAY AWAY!
Contact
185 Pebble Trail, Alpharetta, GA | GA
Sebastian Cruz Couture