Route 22 Limousine

eady pre-paid but they FORCEFULLY DEMANDED over $200 in cash or else they would not move. We offered credit and debit cards and they refused. It was over 80degress and the AC did not work so the bus was very hot. The company also came with the wrong bus and not the ont the bride and groom chose. The drivers were RUDE beyond compare. The bus remained parked for 45 minutes refusing to move and making the bride over an HOUR late and guest upset and the prepaid venue ran behind. THE WORST COMPANY, ATTITUDE, and BUSINESS I HAVE EVER SEEN. Purely Heartless. This is a WARNING: Do not book with them!!!!!! They deserve negative stars. THE WORST!!!

the ceremony to begin. Thank you Anthony!

, before going to the reception, I hopped on the bus to tip the driver. After tipping him, the driver told me he was over time and going to leave. He said he needed a form of payment for possible over time or he would leave us all. (yes, leave the wedding party at the church) I gave him my debit card to JUST NOT LEAVE THE WEDDING PARTY. I did whatever I could to avoid that situation. In hindsight, giving your CC to someone without seeing charges is dumb. I filled out a blank carbon copy paper and he scratched my cc number onto it. The groom told the driver, don't charge the card, I will cover any extra expenses. Regardless, the company charged me $417 extra. I called asked why I was charged, they told me I CALLED IN AND APPROVED THE CHARGES. Someone pretended to be me to approve them. All lies. The driver took my CC number, called in the approval and charged us $400+ on top of all the regular fees after being late to pick us up. They took advantage of the fact that I would do ANYTHING to not let my brother's special day be ruined. The manager Oscar would not hear any of this. I had to do a chargeback to get the money. Honestly, beware of this company. Their drivers are scum that shake you down at the worst time (in the middle of a wedding) and the manager is just as bad. Won't hear any of it. Won't check GPS times, won't look at phone logs, etc. Use Uber or any other company you can find. Don't let this group of shady people ruin your special day. There are endless other options. Looking forward to their response, because they refused to figure this out on the phone.

the best priced in north and central NJ. We got a party bus and a classic Bentley. The staff was very friendly and we were able to look at as many vehicles as we wanted and they made us feel very comfortable and also were very accommodating when we worked out the schedule for the day and did not try to add more time just get more $. Tax, gas, and gratuity were all included in the final price so that was one less thing to worry about that day. The cars were clean, the drivers were friendly and they arrived where we needed to be safe and on time. They also had the cars stocked with ice and had a red carpet and champagne toast for the bride and groom which was a nice touch. Overall, I would recommend Route 22 for your wedding or any other private car needs.

l the limo guy to pick us up in front of my house. We were extremely late to the church because of this. Then charged me $65 dollars for extra time needed. I spoke to the receptionist and she said that since the gps showed it was on my street, again 20 house away that it meant he arrived on time. Please dont waste your time at this place. There are plenty of limo places around. Goodluck

he vehicles. I'm so glad we did. The staff were very friendly and we were able to look at as many vehicles as we wanted. We weren't pressured into making any decisions and we were very comfortable in choosing them for our transportation. We chose a classic 6 passenger stretch limo and a 24 - 26 passenger party bus and had them both for 4 hours. Tax, gas, and gratuity were all included in the final price so that was one less thing to worry about that day. The only reason I'm saying 4 stars for professionalism is because the driver of the party bus was a little bit snippy throughout the day. Not to the point where it was truly rude, but we didn't think it was necessary for him to be that way. The value cannot be beat. They truly are the best priced in north and central NJ. The cars were both clean, the drivers weren't late, and we all arrived where we needed to be safe and on time. Overall, I would recommend Route 22 for any private car needs.

Y. we called numerous times/left voicemails and they NEVER SHOWED. They claim they had the incorrect date.. but I have numerous emails back and forth saying my specific wedding date. & now they refuse to give our deposit back as they keep saying "the owner is out of the country" WHAT AN AWFUL TERRIBLE COMPANY! NEARLY RUINED MY WEDDING DAY. I ADVISE YOU... they may be sweet on the phone.. but there are so many better limo companies out there than this one!

ade me (the bride) late for the church Driver drove recklessly The driver made us late, then they RUSHED us to the reception venue without stopping at the location we paid for to take our pictures, claiming there was a tracker on the car so they had to drop us off. We asked if we had the option to extend their service and pay for it, and were told NO... as they had another venue to go to. This is the WORST limo service I have EVER experienced, and would NOT recommend them to anyone. (Office staff was pleasant though.)

ng they called to tell us the vehicle we paid for and was expecting wasn't available any longer for TSA reasons --so they sent a car we specifically told them we did not want (My girls were in short dresses and i didn't want them climbing and crawling into a limo). At the wedding they threatened to leave my husband and I are the location we were taking photos because we were "over time" -- I guess that's why their rates are cheaper than everyone elses. Horrible company!

c - as well the radio wasn't great either. However, on the day of our wedding, both cars we used were great! The drivers were personable and so helpful.

weating with our makeup coming off. Finally once we got To the location they fixed the AC so that one the way to the venue we were ok. I liked the bottle of champagne and red carpet after the church, it was a nice touch.

ng off of the inside of the limo - and the inside of the limo was filthy! I would not recommend to anyone!!!

more. I couldn't have chosen a better limo. And the customer service was good too. The week before my wedding I rented an antique for myself and my dad, and so they gave me a gift. They sent me another grand limo to pick up my bridesmaids, so that the boys could keep the hummer all to themselves. I was so pleased and surprised. Very happy with them and will recommend them to others!

beginning of November and I booked the stretch white Hummer with the jet doors, a antique white Rolls Royce and a stretch white Cadillac Escalade and I cannot tell you how many people were blown away when they saw my limos, especially the Hummer (that had 3 wheels in the back and jet doors… INSANE!!). Those are only 3 out of the tons of limos/buses that they have to chose from!!! I know you hear horror stories all the time about limo companies but if you go with Route 22 you will not have to worry about a thing! Not to mention they were all clean and the drivers were all fantastic!!!

ocation every time you need to make a payment...they do nothing over the phone. They told us they'd be open early, showed up an hour and a half after their said opening time. Then, the day of, they were 15/20 minutes late for pick up and then tried to charge us for the 15/20 min "overtime" we had been. It wasn't great but for the money, I guess that's what you get. Something nice to say? One limo driver was very nice and the limos were nice looking.

e to go through what I went through on my wedding day! They woud receive a Zero Rating!! For some reason - I had to give an overall rating (one star) in order to submit my review - but they don't deserve anything!! For my wedding day, I contracted a party bus, an Excalibur and an escalade limo. The Excalibur was to take my parents and I to the church while the escalade would take the bridesmaids and the party take the groomsmen to the church. The only positive remark I could say is that they arrived on time to pick everyone up. First, the chauffeur that was driving my parents and I to the church was very rude. He was arguing with my father on which route to take to get to the church. My father was trying to give him the most direct/quickest route but instead the chauffeur argued with my father telling him he didn’t know what he was talking about. About five 5 minutes into the ride, the chaufeaur started screaming “Oh, shit!! Oh, shit!!” and all of a sudden the Excalibur stopped in the middle of Route 22. He made my parents and I get onto the escalade limo with the girls and told me that he would meet us at the church with another limo. At the end of the church I walked out and there was no limo waiting for me..I had no red carpet or the champagne popping! The chauffeur from the party bus told us not to worry that they were getting another limo and they would now meet us at the park. Again, the limo was not there. Too make a long story short, the limo that I paid for and was promised time and time again never showed up. I don’t have the pictures of us drinking champagne on the red carpet which they were suppose to provide upon leaving the church, nor do I have any pictures of us in the limo driving alone. I called the following day and spoke to Paula who gave me one story. Then I spoke to the owner, Oscar, and he told two completely different stories. He told me that he was not reliable for the Excalibur breaking down, since it was a mechanical failure. I understand that it was not his fault that there was a mechanical failure, but he could have sent another type of limo, any limo at that point!! He then proceeded to tell me that if I want pictures with the limo so bad to get dressed in my wedding gown again, ride down to Hillside and he would allow me to take pictures there. I felt that to be insulting and very unprofessional! How dare he tell me to do something like that! It was my wedding day, the day I have been dreaming of since I was little and he totally disregarded my feelings. In the end he refunded us only the money we paid for the Excalibur and not a penny more. I didn’t want a complete refund but I feel that he could have done something more to try to accommodate me. I WILL NEVER use them again!!!

problems the day before the wedding, we were upgraded to the larger car at no additional cost, and an extra hour for all cars (we had three).

he hotel, where the bride was located. The time wasted was about 30 minutes.

as the power to cool the whole car with that many people but that would have been nice to know ahead of time!

mo you will have.

as 93 degrees that day.

t as we were leaving for my ceremony and he did not have an umbrella. We had to scramble to find one and my dad ended up walking each of my bridesmaids and me to the limo while the driver just stood there. Also, the day I booked with them, I asked if I can leave directions with them and they said every driver has GPS. Well, he didn't and he ended up getting lost. Then they charged us for overtime. I would never recommend them to anyone. We called the office when we returned from our honeymoon and they did not want to hear anything we had to say. Very unprofessional and incredibly rude.

drivers have the correct directions with them and that the route they will follow is the best route.

get in standing up. We rented a 2nd vehicle to get the parents to the church. VERY VERY punctual and excellent drivers. We used them for the bachlor and bachlorette parties. We plan on using them again for all our special occassions.