Playa Largo Resort & Spa

tor," Jo Marie Laron, (official title - catering sales manager). After we signed the contract, we got an automatic out of office reply to almost every single email we sent. We had to follow up a hand full of times before being told our contact Jo Laron was no longer there. Kennedy helped us for a couple of days and then told us she was leaving, so Fiona O'Connor was now our contact. Fiona, the director of catering, was responsive, but was always too busy to answer questions of confirm information we needed to be able to book other vendors. I understand how busy they were, considering how beautiful the place is, but it took from April until June, AND our wedding planner showing up to the resort on our behalf, to even get a response about doing a food tasting. Thats when Fiona handed us off to the brand new event manager, Sahily Acuna. At this point we had been through 4 different coordinators. Sahily was clearly overwhelmed and tried to be helpful when we could get her on the phone. Many emails and follow up emails went without response. It was nerve racking and frustrating. Not the happy experience a bride should expect planning her wedding. The banquet event order was still incorrect the afternoon of the day before the wedding! None of my guests' rooms were ready to check in before the rehearsal dinner and so we had to start late and felt rushed. Most of the details came together thanks to all of my vendors, and the wedding and reception were beautiful. But catering ran out of salad dressing, and instead of going to the store and getting more or substituting a different type of salad, they served Caesar salads without dressing - an embarrassing plate of plain lettuce. We had booked cabanas by the pool for the next day's send off party. The servers never greeted us and were nowhere to be seen for several hours. My guests had to go to the bar and pay for food and drinks, when that was supposed to be included in the packages selected for the cabanas. That was a total failure. Overall, I would suggest the venue for a wedding if you really love it. But make sure you hire a wedding planner familiar with the resort that can go fight for you because the resort staff are extremely difficult to communicate and plan with. They need better event management and customer service skills.

. We had never been to the venue before we arrived 2 days before our wedding day. The staff and service was impeccable! I am a really nervous/anxious person, and Kennedy and the staff were very reassuring and prompt with answering any of my questions or needs. our day couldn't have been more perfect. I plan on returning here for vacation every year because I know the service is far above and beyond. Very professional! Great food and beverages! Amazing amenities! The valet parking staff, servers, managers, cleaning staff, bartenders, reception staff and many more I forget to mention...all very friendly and accommodating! Playa Largo Resort & Spa, in our experience, is the best place we have experienced.

making our Wedding week amazing. Going above and beyond our expectations for us and our guests. The versatility of the Resort was key. They couldn't control Mother Nature, however our Plan B went absolutely just as beautiful. If you are choosing to have a Destination Wedding, Playa Largo Resort needs to be considered. They are able to accommodate all aspects of your event. From rooms, catering and so much more. We are forever grateful for Andriel, Kennedy and the entire staff of Playa Largo Resort for making our Wedding week memorable and never to be forgotten by us or our guests. 🙏🕊💙