PIER 22 Catering & Special Events

and managed the other vendors for our wedding. Day of service was fabulous, food was tasty & came out hot, despite it being a windy day - guests were raving about the food! The bartenders and waiters were on top of it, managing 100+ guests with ease and kindness. Would recommend!

w our experience drastically differed from the expectations by the glowing reviews. While the venue is undeniably beautiful and the surrounding area is convenient for guests, the administrative side of this establishment is a "read the fine print" kind of venue. Misleading Estimates: Despite our guest count dropping from an initial estimate of 150 to a final 110, our final bill was $6,000 higher than the initial quote—a 70% discrepancy. For couples on a strict budget, this lack of transparency could be devastating. Fees & Restrictions: Be aware that "open bar" cocktail packages may still require a separate $3/person soft drink fee. Additionally, the open bar is capped at 4 hours including cocktail hour, with no option to extend. Space Limitations: This venue is marketed as seating 250. This is misleading. The ballroom at Pier 22 comfortably seats 150, and even with that it would be a bit cramped in our opinion. The 250-capacity space is at an entirely different location. Coordination and Professionalism (or Lack Thereof) We worked with Hannah, and unfortunately, we found her to be unreliable and, at times, dismissive. Restrictive: We were told "no" to almost every request (including standard items like cold sparklers, confetti, adding decor to walls, dancing on the clouds dry ice effect) until we demanded to speak to management. Suddenly, some of those restrictions vanished, suggesting the initial refusals were based on effort rather than policy. Setup Failures: Despite written assurances that setup would be complete by 9:00 AM for our decorators, ceremony chairs weren't set-up until noon. My groomsmen actually had to move reception tables themselves so the dance floor could be installed by our vendor Miscommunication of Clean up: In the middle of our reception, we were told to clear our cocktail hour decor because another event had been scheduled. This was never communicated to us or our vendors beforehand, forcing our team to leave our reception to move things. Unprofessional: The most disappointing aspect was the lack of presence. During our setup, the coordinator was reportedly giving tours to other couples instead of managing our event. During the actual 4-hour reception, she was nowhere to be found. The ceremony space is advertised as private, but the "privacy screen" is inadequate. Our vows were exchanged to the soundtrack of a full seating of restaurant diners who were close enough to stare directly at us throughout the ceremony. Conclusion: The combination of misleading marketing, logistical failures, and a total lack of post-event follow-up (not even a "thank you" or "how was your stay") has left us disheartened. We never even received what was left of our wedding cake, or any communication around that. We couldn't help but notice the stark difference between our treatment and the glowing reviews left by others; as a Black couple, the lack of basic professional courtesy felt pointed and exclusionary. If you book here, hire an outside coordinator who is prepared to fight for you, because the internal management seems disinterested in delivering the experience they advertise.

to end. I would not have changed anything. We received so many compliments from our guest about how great the food was. Hannah was amazing! She was there on time the day of and made sure that everything she promised me was delivered just as she said. She also answered all of my questions leading up to the day. She allowed me to take many trips to the venue (as long as the space wasn't being used) to look around so that I can be confident and prepared on my end. All in all, I would recommend Pier22 over all of the other places I visited. Everything in one spot and I promise you it didn't feel like a restaurant. The day was magically, and I would do it all over again without changing anything! THANK YOU PIER 22 for an amazing wedding!

nd especially on the day of. The food is AMAZING and all support staff were so kind and on top of everything. We are so grateful that we did not have any worries as bride and groom on our big day. Highly recommend Pier 22!!