No call no show day of. No one could get in contact with him, until just before we were walking down the aisle, and when we finally got through, he tried to tell us that we didn't ...have a contract with him/he didn't see any contracts for our wedding day (it was in our email thread). We are very understanding that sometimes life happens, but our contract said he would find a replacement if he couldn't come, and no replacement came either. Really wasn't expecting this as he was so kind to speak to during all of our pre-wedding day communication. We were refunded immediately once he did find the contract, but it is so beyond upsetting that now we will never have a wedding video to watch. Our wedding was 8/14/26, and it is currently 9/7/26, and the only person who has received any communication since that day was a single text my father received, and that was only because my father was the one who left a voicemail when no one could get through to him. Just super dissappointed because we wanted to sit and watch our video every year on our anniversary, and through no fault of my husband or I, now that will never happen. I hope this is just a one-off mistake, and this does not happen to any other couples in the future, but I just wanted to share the experience we had.