Paper Tie Affair

significant errors and a lack of proactive guidance throughout the process. The Good: The invitations looked good enough and had a nice aesthetic. For couples who aren't too particular about details, the basic product quality will do.  Areas for Improvement: I wish there had been more consultation during the design process. I would have appreciated being offered premium upgrade options like thicker cardstock or inner and outer envelopes to achieve the high-end look I was going for. More guidance on how to elevate the suite would have been helpful. The Bad: Unfortunately, there were several errors that caused real problems: -The wrong QR code was printed on my reply card.. Because it wasn't a dynamic QR code that could be updated, I had to personally text all my guests with the correct RSVP link. This was embarrassing and stressful. I received a $200 credit for this mistake. -My day-of stationery was missing place cards for my husband and me, despite including them on the Excel sheet and calling them out in my email -The escort cards had inconsistent formatting. Numbers weren't justified properly, and longer names were made with smaller font sizes. While I didn't see the proof she sent via email,, I would expect a stationery professional to clearly communicate when using different font sizes rather than letting it go unnoticed. I can’t imagine many brides would want to go for this look. I had to pay for the escort cards to be redone. -Most frustratingly, 500 custom cocktail napkins arrived in blue-green instead of the approved moss green from my proof. . .just 10 days before my wedding. The color was never flagged as different in the proof, and no solutions were offered. I had to order replacement napkins elsewhere to ensure everything matched. By the end, I spent $1,000 on paper napkins.  Throughout the process, there were numerous typos that required my constant attention-to-detail. What was most disappointing was the lack of accountability when mistakes occurred, particularly those so close to my wedding date. If you're looking for a vendor who will guide you through the process, catch their own errors, and take responsibility when things go wrong, I'd recommend looking elsewhere. This was my only difficult vendor experience.