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About this vendor
The Overton Hotel is the first and only AAA Four-Diamond hotel in West Texas. We blend luxury accommodations and fine dining with southwestern charm and big city sophistication. We can accommodate any event in our two level 20,000 square feet event facility. Visit us so we can help you visualize your wedding in our beautiful Sunset ballroom that can accommodate up to 450 guests for seated dinners.
Amenities + details
Dressing Room
Handicap Accessible
Indoor Event Space
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Liability Insurance
Settings
- Ballroom
- Hotel
- Restaurant
Venue Service Offerings
- Bar & Drinks
- Food & Catering
- Service Staff
- Transportation
- Shuttle Service
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Reviews
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you make those big decisions with ease.
4
out of 5.06 reviews
We decided to stay at the Overton on our wedding night and I booked it at least 6 months in advance. We had never stayed at the Overton before. While the employees were kind and he...
lpful, we had several issues and when I spoke with the manager about the issues, there was no effort to make it right.
Firstly, I ordered champagne and strawberries to be delivered to the room at 10pm (because my wife and I would be arriving around 10:30pm), so they would be there when we arrived. Not only did they try to deliver them at 10 AM, but when told the correct time again, they delivered them late, AFTER we arrived and closer to 11pm. We decided to order room service and ordered two BLT sandwiches. It took nearly an hour to show up and when they did they were cold. We also called several times for additional pillows but they never came. Lastly, when I booked the room, (months in advance) I asked for a room on the highest floor possible but they tried putting us on the 4th floor. This was corrected when I addressed it upon check in, but really???
While the room was nice, and the people were nice, I feel like when you have guests staying for such a special occasion, you should really try to go above and beyond and they just did not do that. I spoke with a manager prior to check out and aside from an apology there was no effort to make anything right. I just feel the Overton is overrated for what it is and for the money we spent for 2 nights, I dont know if we'd ever stay there again.
We decided to stay at the Overton on our wedding night. The a/c quit working and at midnight I called downstairs to ask about it. She said wait 10-15 minutes and that it could be b...
ecause it froze over. NO! This was our wedding night. Finally, after asking, she said we could get another room and leave our stuff in the original room so we didn't have to move it all. After doing a survey they sent us, the manager emailed offering us a free night stay to make up for it. We live in Lubbock. Why would we want to spend the night at the hotel again? It was a one time thing....
We had both our rehearsal and rehearsal dinner at The Overton. We had the rehearsal in the hallway outside the dining room; there was plenty of room to rehearse. Our dinner was ama...
zing, steaks cooked perfectly and dessert was to die for!!!
The Overton Hotel was great for our rehearsal dinner. The menu choices were all delicious and the staff was wonderful!
The Overton was an amazing place to have our wedding! We decided to have the ceremony and reception here. It was so great because they completely take care of everything for you! ...
They took all of our ideas, met with us several times, and turned our dreams into a reality! I would definitely recommend having your wedding here!
The people at The Overton were amazing. They worked with us on everything we needed and were very good in accommodating special menu options for certain members of our family with...
severe food allergies. I enjoyed working with them.
Contact
2322 Mac Davis Ln, Lubbock, TX
Overton Hotel & Conference Center