New Natalie's Bridals

n . The customer service was not good we were over looked during our fitting never had a personal attendant to our party to pick out dresses . Please don't waste your time here go somewhere that deserve your business !!

aches (YES, LIVE GIANT 2-INCH COCKROACHES) in the fitting room, by all means, visit New Natalie's. Sure, the dresses are cheaper than what you would normally find elsewhere. But they've gotta do SOMETHING to keep customers coming in through the doors, right? The girl who helped me with my dresses was nice. However, she clamped on my dress in the back in such a way to hide a giant TEAR in the dress that I ended up purchasing. I didn't notice until I had taken it home that night and tried it on for my roommate! I tried going back literally less than 24 hours after I had purchased the dress. I was so turned off by the completely intentional deception of hiding the true quality of the dress, so I tried to see if I could exchange it for another dress or a headpiece/veil. However, as previous reviewers have mentioned, once you pay, Jeannie will treat you like dirt. She accused me first of ripping it myself (NOT TRUE) and then of having bought a new dress and thus wanting to return it (ALSO NOT TRUE)!! So because she was so NASTY to me, I just left. I didn't want to stay in the lair of the spawn of the underworld for a second longer. I did end up going to Bride Beautiful a few weeks later and found the dress that I LOVE love LOVE!! WORTH EVERY PENNY just to avoid any more interaction with New Natalie's. All in all, DO NOT come here unless you want to cry tears of sadness rather than of joy on the day you buy your wedding dress.

ied, and was obviously exasperated that I called and wanted to get some more information. Our phone call lasted less than two minutes, but by the time he was asking for my information to call me back I knew I did not want to schedule an appointment at the store. I don't know what their dress selection is like, but I wouldn't go here unless you are willing to compromise on customer service. Life is too short to voluntarily deal with rude people.

outiques that gave champagne and gifts for the brides and her guests prior to New Natalies. I had the typical Bridal Salon visit that every girl wants prior to going to New Natalie's- but had read that New Natalie's had a HUGE selection of wedding dresses so I decided to go there last. We walked in and the salon is less than impressive- lots of dresses in bags, no decorations, very little seating. We had made an appointment so our Sales lady greeted us shortly after we walked in. I showed her my Pinterest board and told her what I wanted- she picked a few for me and then my bridal party picked several as well. We ended up finding several of the dresses that I had pinned there at the store so that was a pleasant surprise. The dressing rooms are less than desirable and by no stretch of the imagination is the area for you to try on dresses/ for your guests to sit private. You have to share a stage with everyone who is there at the same time as you which can get a little awkward. All of this aside, I ended up finding my dress at New Natalie's and the price was cheaper than what we had been seeing in other stores/ online. My dress only took about 2 months to come in which was also a pleasant surprise. We ended up getting the Bridesmaids dresses at New Natalie's as well because of the wide selection and the cheaper prices. While trying on dresses, all of the girls were crammed into one dressing room and the whole experience was a bit of a cluster, but alas we found a dress that worked for everyone. I'd compare New Natalie's to going to a TJ Maxx (nothing wrong with that) in that you kind of have to dig through everything to find what you're looking through. If you can manage to do that, then you might be able to find a great deal!

them on. The ladies understood what I was looking for and helped me find dresses in the style that I was looking for. I was incredibly impressed by the SUPER reasonable prices and the lovely customer service. Even their alteration pricing is incredibly reasonable! My only complaints were that the lighting was poor throughout the entire store and they didn’t have a simple cathedral veil in stock to try on with my dress. The store owner was very helpful in providing wedding suggestions and during the payment process. They also have a great selection of bridesmaid dresses! I HIGHLY recommend coming to New Natalie’s to find your dress!

shops and boutiques (David's Briday, Anya's, Lori's etc) I stopped in after work one day on a whim. I did not have an appointment and the consultant was very happy and friendly. They were not busy and they had time to accommodate me. Dresses are pretty affordable (majority of dresses I saw were in the 1000 dollar range). They work with your budget and have a pretty decent selection (about the same as a David's Bridal). I was able to put 1/2 down on the dress and pay the rest when i picked up the dress. My dress and my bridesmaid dresses were ordered at the same time and took 5 months to deliver to the store. We ordered in May, they delivered in October. Wedding is Halloween weekend. I was in a situation where one of my bridesmaids was only available every other weekend for fittings and to wait that close to the wedding to get alterations done was just too nerve wracking for me. I called almost every day with little to no updates.. I decided to have my dress and one of the bridesmaid's dresses altered with New Natalie's. The bridesmaid dress was affordable and was perfect. I feel, the price for the alterations on the wedding dress was a bit over priced and expensive. It cost 50% of what the dress cost to get it altered. Their alterations person does not steam press the dress or do anything to get the dress "wedding day ready". I had to take it elsewhere for that. The dress had wrinkles in it (taffeta material). The owner (Jeannie) was nice until i paid. After that, any experience with her was rude, and uncomfortable. The dress came in a ripped up clear plastic bag. I requested another bag and was told they did not have anymore. I would suggest going somewhere else. It may be pricier but you get what you pay for with this place. If you have to use this place I would say buffer your wedding date a little, and take the dress elsewhere for alterations. For the money, this place is worth considering. But it was a lot of extra work on the bride.

and helpful. Prices were great too!

t easy to find the dress with that color that looks good and doesn't cost a fortune. New Natalie luckily have that. Not top of the line store, but has what I need.

er suggestions and encouraging words were a welcomed change from earlier experiences at David Bridal locations. The quality of dresses offered blew David's away. Their clear labeling process makes it easy to select dresses of all styles, no matter the bride's budget. Great store, great on-site selection, great experience!

omer service was wonderful! The couple that owns New Natalie’s was very nice and easy to work with!! Our consultant was Piper and she was fabulous! She knew exactly what my sister was looking for and found her a beautiful dress. I recently get engaged and knew I wanted to go back to New Natalie’s. We visited the new location which is more spacious! There was about five other brides and everyone had their own space. No one had to fight for the mirror which was awesome. With the help of Piper and Hope, I was able to find so many beautiful dresses! These two ladies are AWESOME!!! They made the experience great by allowing me to try on as many dresses as I wanted, providing answers to questions I had, and finding the PERFECT dress I had described to them! Stephy is also GREAT!!! She helped up pick out Bridesmaid dresses! New Natalie’s quality of dresses is amazing & nothing like I have seen at other bridal stores! Not only is the quality great, but so are the prices! The selection and prices are Excellent at New Natalie’s! I actually priced my gown at another salon, and I saved a good bit of money here. They had a LARGE variety of different dresses, fabrics, prices & accessories. I would HIGHLY recommend someone going to New Natalie’s!! We have gone two times in the past three years and both times we were treated with Great Customer Service and found Beautiful Dresses!!!

Mermaid in one section, ball gown in another, a line in another, and ALL price ranges. My Dress was about $1200 but the gril trying on dresses next to me had on a $5,000 dress. I also loved that they had all different styles. Hope my consultant, was so helpful and helped me find a jacket to match perfectly with my dress. I would definitely recommend this place.

consultant! She was very patient and kind and she took her time with assisting me as I tried on as many gowns as I liked. The owner was very nice to me as well. I would certainly recommend this location to any future bride. They have a large selection and great prices.

tems are old and everything is still done by paper. My dress was gorgeous and it was a good price but in the end I paid for it in headaches.

local bridemaids, and the alterations lady they use is AMAZING. They have recently moved and so there were some communication breakdowns in between the old location and the new (the man we spoke with on the phone was a little unpleasant, the ladies are amazing!) but overall, great experience, great ladies!

an I expected as well. There were lots of sale selections and a full range of prices. The only downside was that the space for family to sit and for trying on the dresses in front of the mirrors was not very intimate, it could've been better. The service was very friendly, however, it seemed there were not enough employees to cover everyone to keep the visit timely.

n my dress would be in town.

t on the floor even the other brides are giving their opinion on the dress.

ent to New Natalie's they made me feel beautiful!! I tried on several dresses and when I found the one it was an amazing experience that I never thought I would have because of my experience at David's Bridal. New Natalie's has actually moved to Norcross so don't go to the Chattahoochee Avenue address!!

nd tried on countless samples, being a bigger girl, this was a most unpleasant experience. The best thing about this shop is that they carry so many dresses in a wide range of sizes. I firmly believe that you have to try on a dress in your size to know if it is your dress. The very first dress I tried on was the one! The service left something to be desired, but the price and the variety was tough to beat. The alterations lady was amazing, ask for Ruth she's great!

ess she was so nice! I ordered my dress with an estimate arrival of July which wad fine. Months passed and my fiance decided to move the wedding up to January and it was October and my dress still wasn't here. I called the shop told them what the situation wad and they made sure I would have my dress on time. I got my dress in less than 2 weeks! The entire staff wad wonderful. I would go back again for my vow renewal anytime.

fordable dresses. The only complaint was that it was hard to get in touch with them. They preferred e-mails, but then they wouldn't return them.Their seamstress, however, did a great job on my wedding dress.

nice. The wait to try on dresses is long, and the owner of the store is not very nice, but for the prices of the gowns, who cares? The store does not offer pressing or steaming for the gowns. Overall I was satisfied with this store.

are trying to get rid of. They're stylish and on-trend. They also have a variety of price points and great alterations staff. Love this store!

for me. Wow!

sappointed because all the dresses I thought I liked did not look good on me. Then she said, stop, I think I have a dress you would like..and sure enough...I loved it. My dress was a hit and I owe it all to New Natalie's...

thought she was insane, but I was just desperate enough to do it, and boy I'm glad I did. The store isn't much to look at, but I was impressed by their large selection of plus-sized samples in all kinds of styles. I went first thing in the morning, and learned that the place does get crowded, but I received excellent service and a lot of attention because the store wasn't full. I was helped by a very nice older Caribbean lady, Carty, who was an expert and made me feel very comfortable. All the staff was friendly, including the owner. My entire shopping experience lasted an hour and a half - I found my dress -- Kenneth Winston for Private Label by G 3348 -- on the "Let's Make a Deal" rack at 75% off! I was able to buy a sample off the rack that was clean and ready to wear (I had one fitting) and I am still getting compliments on how gorgeous the dress was. A++!

r me to one corner and said to wait. I was only allowed to try on a few dresses at a time and then when I finished trying them on, i had to wait back in line to try on any more. They rushed me out 10 minutes before their closing time. I definitely do not recommend going here unless you simply want a cheap dress.

own consultant to help guide you through the options. The communication was a bit spotty when checking in on my dress, but the owners were dealing with an illness in the family and can't be blamed for that! They were really nice and helpful once everything was worked out. Great price range to choose from! My dress was absolutely lovely.

l order but the entire staff worked with me to make sure that my order was correct and ready in time for my wedding. Overall, I am happy to recommend the to others.

b on my dress.

et no attention or customer service what so ever. My Bridal Consultant Farisha was amazing. It's no wonder she quit and is doing her own thing now. I would have quit, too if I had to work there every day. First off, you walk in and the person at the front desk acts like they have better things to do than to greet the customer. The customer is the reason you are open...you greet them and make them feel welcome. Point blank! Finally, Farisha came to the rescue and we immediately started picking out dresses together. Now, I am a very short, very busty woman and it was overwhelming enough to have to look through all the dresses, but to look for a dress that everyone is going to be staring at you in...that was a nightmare in my own mind. Farisha made me feel so confident and all my worries went out the window the second we stepped into the dressing room. I tried on my first dress and out I went into what I like to call "The Cow Show". It literally looked like a State Fair. All these girls were walking one after the other to show their gowns off to not only their guests, but the whole freaking store. The guests and other audience members had to sit in the blazing hot room under too bright spotlights and on benches. Make your customer's guests feel comfortable. 9 times out of 10, one of those guests will be helping the bride buy the dress and if they are uncomfortable, it's over. I finally found THE DRESS and the designer was there. She made me feel great, too. It wasn't until we ordered the Bridesmaids dresses that things started to fall apart at the seams. Every girl was measured and every dress was extremely too tight. It was almost like they measured them 4 sizes too small. Every single one of my bridesmaids, including the very tiny ones, had to have their dresses taken out. Not to mention, the creepy husband of the owner offered to "measure" my underage sisters. You have to get almost completely naked to get measured. Not a funny joke. Well, after 6 months of them dodging phone calls and emails, the Bridesmaids dresses finally arrived. 2 MONTHS LATE! Of course we all know they were too small. Then it was time for my dress to arrive. I had just lost my job and was not hearing anything back from New Natalie's about my dress and finally it came in....1 MONTH LATE! The creepy husband of the owner asked me if I had "gotten over my problem". What...me getting fired? No...not over that. It's hard enough to lose your job while you're planning a financially draining wedding, but to have someone make fun of you for it is uncalled for. The last thing I'll share before my blood pressure goes through the roof is this: My bridesmaid Kelli had tried the sample dress on. It was a 14. The dress she ordered was a 14. I know sample dresses get stretched out and whatever, but Kelli's dress did not fit her AT ALL! It was so tight she was turning blue and we couldn't even zip it all the way. Kelli had lost 5 lbs since we initially went to try the dresses on. She called the store owner to see what she could do, and instead of the owner calling Kelli, she called me and told me "Maybe your friend Kelli needs to lose more weight!" UNCALLED FOR AND UNPROFESSIONAL! DO NOT SHOP HERE UNLESS YOU WANT A TERRIBLE EXPERIENCE. It's embarrassing to me to see women treated this way! Shame on them.

d me with a delivery date of my dress, but accidentally sent me the delivery date of my bridesmaid’s dresses. Simple mistake. But, when I called and emailed them about it, they did not respond. They actually didn’t call me at all until my dress was actually in the store. Frustrating! My dress was awesome. I had it altered there as well. The first round of alterations were good and the seamstress was SUPER nice. However, she forgot to attach my belt and I had her take in the waist a little more. I went for my final fitting and to pick up my dress and it was great. And then it happened... on my wedding day, when we were taking pictures (we did all our pics before), I realized that she did not hem the underlining of my dress. The tulle and everything still had straight pins in it and they were falling out as I was walking and the length was causing me to trip. MAJOR BUMMER. Luckily, I brought a ton of safety pins and my mom and bridesmaids were able to hem it with safety pins. I will be taking my dress back there to get it hemmed or at least get my money back. (And, yes, I realize that I should've checked to make sure everything was right before I walked out with it.) Based on my experience with their staff (other than my consultant)and seamstress, I would not recommend New Natalie’s to a friend.

they are not good about giving you accurate time frames for when things are gonna be ready. My dress was delivered 3 weeks after the time frame that they told me, and no one could give me any answers. I had the same issue with my bridesmaids dresses, and customer service was out of california. It was very stressful to deal with.

ll. At New Natalie’s I did not have this problem, they had a variety of dresses and styles for me to try on that fit. This made the process easy. The staff was very friendly and patient. The process was also very reasonable. I was very happy to have been able to find my dress here.

ount offered.

t see for trying to pick bridesmaid dresses.

lso had poor communication slills whm it came to understanding when the bride wanted the veil. But overall it was a great experience.