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4.6
out of 5.07 reviews
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I feel compelled to share my experience. It all began with what seemed like a minor issue, but over time, it has grown into a source of significant frustration. Despite numerous at...
tempts to communicate and resolve the matter, progress has been slow and unsatisfactory. When I first booked, I was so excited to hire this team for my wedding day. Two months after our wedding day, I asked for our wedding video and did not receive a response. I emailed them again after three months, and they said I should receive it soon. Then came October, six months after my wedding, and I emailed them asking for the video. Instead of giving me an apology or anything, they sent me the video. After receiving the video six months late, I was so disappointed and saddened that I did not receive the same quality of work I hired them for. I emailed them mentioning all my issues with the video, and they responded two weeks later in November that they would redo it. It is now January, nearly a year later, and nothing. No update, no response from their team. The money does not matter, but to say you are a luxury service and not to receive that service is so disappointing. I really wish this had gone differently.
Everyone was great on the day of the wedding and professional but the quality of work for the video was not up to par.
I believe constructive feedback is essential for growth, and I hope this review will be received in the spirit it is intended. I remain hopeful that a resolution can be found and that future customers will have a more seamless experience.
Rafelin and the Navarro Studio team were so great to work with! The day went smoothly and Rafelin was great at directing where he needed us to go and getting shots of everything th...
at was important to us. He captured our day perfectly and we love how the videos were edited. We are so grateful for his dedication and skill and are so happy to have such a beautiful wedding highlight and documentary film that we will cherish forever.
We couldn’t have asked for a better videographer! I was not going to get a videographer at first, I kept going back and forth. I had asked my photographer and she recommended Navar...
ro studios. It was truly the best decision I made when it came to our wedding. Raffi was so professional, prompt , and so easy to work with! He knew the perfect moments to get the best shots. Our video turned out even more amazing than I could have imagined, it really told the story of our day in such a perfect way! If I could give him more than five stars I would!! We highly recommend!!
Navarro Studio - Rafe and his team were the absolute best! So patient, caring, talented, and passionate about their work! They were so much fun and a pleasure to work with. They...
really take the time and effort to make sure all of the special moments and angles are captured. They also have the best lighting techniques. This cinematic style videography was honestly my dream come true. I highly recommend them to be a part of your special day and any event. Thank you again Navarro studio for capturing our special day, we really appreciate it!! ❤️
We couldn't ask for a better photographers. Rafi and his team made a amazing job in our wedding day. Navarro studio did our engagement and wedding pictures but also did my wedding ...
video. They make sure that every photo came up perfectly and unforgettable. We are in love with the results and recommend them for any event.
Working with Rafi and Gus from Navarro Studio was an absolute delight! From the moment we booked them as our last-minute videography team for our NH wedding, my husband and I knew ...
we had made a perfect choice. We were thrilled to receive an abundance of compliments from our friends and family on the outstanding result. The team's professionalism, organization, and genuine understanding of our vision were truly commendable. They not only listened attentively to our input but also incorporated it seamlessly into creating the film of our dreams. We wholeheartedly recommend them to anyone seeking exceptional videography services!
I wholeheartedly endorse Navarro Studio. Working with Rafi was an absolute pleasure due to his utmost professionalism and cooperative nature. Rafi and his colleague went above and ...
beyond by arriving early and exuding a remarkably positive energy throughout. In the midst of the wedding planning chaos, it was truly comforting to witness their prompt responsiveness to messages and excellent communication skills. Our wedding video exceeded our expectations, leaving us without a single regret in choosing Navarro Studio. If given the chance, I would unquestionably hire them again as we simply adored their services!
Contact
Boston, MA
NAVARRO STUDIO LLC