First, the good. The final video was very professional looking. Michael was very kind before the wedding and responded promptly to all of my pre-wedding phone calls. He took a l...ot of time to help me understand how everything would work. I hired his company based on my impression of him over the phone (super nice), reasonable price, and all of the good reviews I read here. Some of the problems we had could have been avoided if I had asked the right questions before the wedding. Now, the bad. The videographer was not dressed properly for a formal evening wedding. He literally looked like he had slept in his clothes. Several guests commented. I had to ask him to video the grandmothers dancing at the end of the night as he was looking at his phone. He did. That's it. Not so terrible, but I made the mistake of emailing Michael to give constructive feedback the next day. Perhaps it came across wrong as can happen in an email, which I later apologized for. He emailed back and said he was sorry I didn't like how the guy was dressed but he was sure the video would be great. I got the video. It was awesome except for one thing. There was a close up of a guy who thought it would be funny to wear a t-shirt depicting a sex act under his jacket. When he took the jacket off, the videographer got a close up of it. I wrote Michael another email telling him how happy we were with the final product, it really is spectacular, except for the one scene...could they please edit that out? The ugly. Michael sends me an email saying he sent my "accusations" to the videographer. WHAT? I was giving feedback not accusing anyone of anything. His answer to editing out the pornography was, and I quote, "As to the t-shirt thing, Danny recalled the Bride pointing to it & getting his attention about it. So, he included it in some of the footage. Very easy to fast forward through, if not wanted. " Not true. The bride did not point and get his attention about it. Fast forward? I think not. In my opinion, the ugly part of this could have been handled in a more professional manner. We had the video edited elsewhere and now it's perfect.