I sort of had the same experience that Nicole had in 2017 (two years later in 2019) with some differences.
Five stars for planning and communication with CARLTON.
At our first m...eeting I felt a connection and knew he would be a blast. He came highly recommended by friends and was very professional and prepared. He also had great visuals for his planning process ready to show us.
2.5 or three stars for the actual wedding reception with MILTON.
I know my situation wasn't planned, as I believe there was a death in the family the week before which resulted in Carlton not being able to DJ my wedding. We got the call and I knew it wouldn't be the same. We were assigned his brother, Milton. He was extremely hard to get in contact with, having to resort to get our other vendors (photog, coordinator, reception venue, and Carlton himself) to try to get a hold of him. He "never got our calls and emails." Our final meeting to go over details never happened. And I knew to expect the worst. My first dance with my husband was about 35 seconds. The music cut out while we were still dancing and were awkwardly talked off the dance floor by Milton. Nothing we wanted to be announced was announced. The music was not as played and mixed as promised. He sang/talked over the music and weirded out me and my guests.
I so wish I could've had Carlton, because we had only ever heard great things. This really made me consider vetting future vendor's back ups before the contract is signed. I hate leaving three stars because I know it wasn't Carlton's fault but the contract was signed with, and the back up was coordinated by McGee Entertainment.