Martin's West Martin's Caterers

he still helped me work out so many details that I didn't even know I needed worked out. On the day of the wedding, Melba (Melva?) Brown was so awesome and patient with my wedding party and our needs. Cindy was also a person who was so very helpful with our rehearsal and day-of details. These two were so relaxed and such great leaders, running my wedding was like a natural, second nature to them. They are so good at their jobs! The food was awesome, the decor was awesome, and my guests are still talking about how nice it all was. The only thing on the day of the wedding was that during my vows, I could hear music from the party going on in the next room. However, that really didn't make my wedding any less great. Martin's knows weddings!!!

) were lovely, attentive, and flexible!

ly good, but that's the best I can say about them. The wedding planners some how messed up the details of my wedding at the last minute. The songs, favors, centerpieces, and details. We thought we fixed it all at the rehearsal. On the day of the wedding, my husband had to run around with them to figure out where all my center pieces were. So during the ceremony all you heard was the banging around in the back behind the curtain because their workers were trying to set up my centerpieces during our vows. How romantic right? The staff also would take our guests drinks and food before they were done with them, as long as it was sitting on the table it was fair game. The staff found a way to be in all of our pictures during the reception. One server even asked a guest if she were pregnant, some people just have a little extra cushion! The wedding coordinator not only confused the entire bridal party during the rehearsal, but screwed up many things on the day of. He rushed us through picture time with our photographer, and rushed through many of the events of the wedding, like first dance and cake cutting. And because he was trying to do something special for us, so the manager tells us, he had the DJ mess up our last song. I am so aggravated and disappointed with Martins Catering. I have spoken to the manager several times over the past few month and nothing has been done to make up for the horrible day they turned my wedding into. I would not recommend this place!

hing that was basically worry free. Martin's was that place for me. They did everything they could to make my day perfect and I loved it. My coordinator was Diane, and she was great. I cant remember the names of my day-of assistants, but there was one for me and one for my husband and they made it easy.

oing to be pretty big. Karen at Martin's made my family and I feel welcomed from the beginning. She was so accommodating and worked with us for our specific plans. We had the most AMAZING wedding. Karen could not be there but Michelle was just as fantastic and looked after myself and my husband throughout the night. Franklin gets an MVP as he got the crowd going from the introductions and continued that energy throughout the evening. We could not be more pleased with them. Loved the little surprises here and there throughout the night. All my guests came up to us and said it was one of the best weddings they have been through. Bonus was they wrapped up my dinner (that I barely ate) and gave my husband another whole dinner too. We ate that the day after for lunch. If you want a reception site that has great service, quality and picking out specific plans - Martin's Valley Mansion is for you!

joyed it. I did get to try the crab cakes, which were fantastic. Also, the dessert table was really cool. The guests were really impressed when the room divider came up to reveal a huge dessert display.

t I was always talking about, even when my own mind was boggled and couldn't get the words out! Demetria and Amax, make sure the night of went smoothly!! I never had to search for anything or wonder what was going to happen next! The food, was perfect. We had filet and crab cake. To be compeltely honest, I was a little worried about the filets being over cooked, undercooked, or just not good. Boy was I compeltely wrong! Everything was cooked to perfection! They even offered seconds which blew everyone away! Bartenders... AMAZING!! Nothing else to say! This is defintly a one stop shop!! Will be using Martin's again when planning an event!!

time we needed her. The room I had was gorgeous. If time has allowed I would of loved to of done more with the fairytale theme but for what we had, I was very please with how they had everything set up. If anyone is looking to book a venue for a special occasion, Martin's West is the way to go. Be sure to ask for Alison Schwartz. She is on the ball with everything that she had to do to make sure everything for me flowed smoothly.

hem. The food is amazing and bountiful! No better deal anywhere.

ave when they forgot to put it on the menu. It was the best deal for the money and everything turned out wonderful.

stantly came up to my husband and myself and asked if we needed a drink or anything and kept us up to date on anything we needed to know. They were friendly and so helpful. The room was stunning as well.

made our night something to remember.

3. Bridal hostess and manager were very friendly and helpful most of the evening. 4. Announcements and events went smoothly. 5. Our original point of contact with Martins when we signed the contract left a few months into the process and we were given another consultant who said she would be with us through the whole thing - except she was not present at the wedding and we had NO idea until the rehearsal. That did not make me feel comfortable, but in the end everything worked out. 6. There was some trouble moving guests from the ceremony to the reception space, and no staff seemed to be helping the herd. 7. Bartenders did not seem very experienced, but made up for it by being generous with the liquor.

SIL and BIL had had their reception there a few years ago. All through the process, both Kitty and Kathy were extremely helpful. On the night of our wedding, all members of the staff were friendly, knowledgeable and extremely helpful!

an even greater reception. The really took care of us and made everyone feel good about sharing in our special day.

sking if I needed something, the food was incredible (received a ton of compliments) and the price was just right for our budget. To boot, the hall was very pretty!! I would highly recommend considering them for your wedding without a doubt...

and made sure we got everything I wanted. The staff the day of the wedding were so nice and very helpful. I wish I could remember the names of the announcer and the nice lady that followed me around for the day, they were the best too. Everyone was super friendly and as soon as you asked for something it was there within minutes. Everyone that came to the wedding raved about the location, food, and service too! I had the most stress free day and I don't think it would have been the same had I used another location. I literally recommend them to everyone I know that is getting married and would do it again in a heartbeat! I also used their DJ recommendation and cake provider. My only two complaints are with the DJ because he was late, however Martin's staff made sure there was communication between them and the DJ so they knew where he was and he set up within minutes. The second complaint with that is the staff wouldnt tell me why we were being delayed only that there was an issue. I understand that they were trying to keep me calm however it just irritated me more than it kept me calm because I was fine regardless. However I wouldn't let that discourage anyone from looking at this location because it was completely understandable and only delayed the wedding from starting by 10 minutes. :)

ble to have a premium open bar, premium appetizers, a salad, double entree meal, and wedding cake in a gorgeous banquet room with a breath-taking chandelier, wedding coordinator, and MC for the starting price at every other venue. Everything came out so elegant, so delicious, and was SO easy on the bride and groom. They are so incredibly organized and professional there. They clearly know what they are doing. Highly recommend the salmon entree!!

me, along with everyone helping this past Sunday night! Totally seamless, took care of us, high attention to detail and making us know we were in good hands! Let's also mention the AMAZINGly delicious food that we got many compliments on. I was hesitant about doing a buffet, but SO glad we did! And always get the crab cakes weather you go with buffet or seated meal! We had a tuxedo cake with a caramel flavored filling and got many compliments. The DJ (DJDELIGHTS) was also awesome! They played all the songs we wanted and kept the dance floor busy! I really could go on. A wonderful deal for the money! I highly recommend Martin's. I live two hours away and it was worth all the hassle that went along with that travel to and fro :)

g to be an easy vendor to work with. Then, we found out that this branch of Martin's was going to be closing shortly after our wedding date. The event planner was hard to get a hold of since they had already moved her to another branch and finalizing little details was an extremely hard task. The general manager at the actual Walkersville branch, John, was GREAT to work with and I have nothing but great things to say about him. The staff at the reception did a fantastic job and were very professional and on top of everything. I heard from my guests that the food was amazing (although, they were not allowed to eat crap soup during the cocktail hour ;) ) and I believe all in all, they did a good job. I would recommend their other locations to other brides because their sites are beautiful. I also recommend the chair covers, they are worth the extra money and made it look very classy. We had a great time and ate good food and they have some of the best prices around. It is a shame that I had to deal with a couple of setbacks with the event planner or I would have given more stars.

with! He made everything so easy to set-up and made everything happen just the way we wanted it. We didn't have to worry about a thing when we arrived at the reception!

s taken care of, the wedding, happy hour, food, open bar, coat check, parking...everything was great.

was very pleased with them. I will definately have another event there.

ough out the night was taken care of. The night ran so smoothly and we were even given a going away basket complete with champagne for us to continue the celebration! What an amazing night... and what amazing service!

re me that it will all be ok. And it was. I don't have a negative thing to say about this venue! During the reception, the assistants and event supervisors were always within earshot (without being in the way). They guided me through the evening, while letting me make decisions as to when I wanted certain events to occur (Father/Daughter dance, cake cutting, etc). They made suggestions, but I never felt rushed or pressured to move through the evening's events if I was still eating or wanted one more dance. The venue is beautiful also! From the outside, it may startle some people to see it's in a shopping center. But if you are able to look past that you will be in for a wonderful treat. Majestic, elegant, but not stuffy or uncomfortable. The banquet halls each have beautiful chandeliers, wall decorations, and elegant floors. Most importantly, the food was unforgettable. I received numerous comments from guests during and after the event about how good the food was. Some even went so far as to say it's the best "wedding food" and cake they've ever had. I would recommend this place in a heartbeat.

ent coordinator was so helpful from day 1 and helped us choose a package that worked best for us! We are still getting compliments on how much/ and how good the food was! My only criticism is...the event planner that we worked with throughout the process had a vacation planned for our wedding date (which is fine) but we were never offered to meet the guy who would be running the ceremony and had to meet him the day of.

s professional. We are very happy with our choice of reception venue and would recommend Martins Caterers to others!

laints are that they didn't send the top of the cake home with us, we were told that we wouldn't see or hear (through the wall) any other bridal party or reception and we did, and the space felt a little cramped to us with the table layout. But all of our guests had a fantastic time, and we did too.

ide was very pretty. When we arrived at our appointment, the coordinator wasn't expecting us and said our appointment was the week prior. Not true... I had the email she sent with me.

rolina. My father worked with Kim in the Greenbelt office, and we corresponded by phone and email. Everyone there was great to work with, responded to emails and voice mails, and above all, wanted to make it perfect. We went over every detail, and Kim the coordinator thought of every little thing - even aspects that had never crossed my mind! The night of my event, the food was wonderful, the atmosphere amazing, the DJ picked perfect music. I was assigned an attendant who took EXCELLENT care of me. More than anything, though, I was impressed by the attitude of all the banquet servers. Everyone had a smile on their face, and it seemed that chairs mysteriously found their ways back into place and tables magically cleared themselves of dirty dishes and trash throughout the night. Everything was seamless and perfect, and we didn't have to worry about a thing. :-)

k a lot of english as our Mc. I had never met him before and he pronounced all of our names wrong! Disaster. I reccommend mARTINS but make sure you know your MC

he wedding everything ran so smoothly because of their wonderful staff!

essert table was a huge hit since many people usually skip the wedding cake. Excellent food for how many people they had to serve!

s. Overall, good for what you pay.

uest count several times. Every time she messed up, she had no apology and had a holier then thou attitude. I purchased the Platinum package which came with the house DJ who was not that great. He didn't follow the order of my night and played my wedding song while I was being introduced. These are all things I knew, but the guests had no idea. The night turned out lovely in spite of Martin's.

d the cake, and dessert table. We had one issue that they are in the process of resolving, they accidentally broke one of our champagne flutes, but they have agreed to replace it, without any questions. Overall I would recommend them, matter of fact my best friend/maid of honor is thinking of using another Martin's location for her reception next summer.

ted the open bar. The reception space was ornate (eg, chandeliers hung from the ceiling), so it didn't require much in terms of additional decoration. There was a gazebo and flower garden outside that allowed for some wonderful pictures.;Martin's West assigns you an even planner. We sometimes had difficulty getting in touch with ours.

minor details that came along. They were very organized and friendly. The wedding reception was perfect.;You may want to book an extra hour, because there is so much going on and the reception goes so fast, it is over before you know it!