Martin's Crosswinds

s gorgeous! The lighting was so beautiful and romantic. They made it really easy to relax and enjoy our day without having to worry about the details, because they took care of everything. On top of all of that, the food was fantastic. Our guests enjoyed the entire night.

request and even my food allergies. They took extremely great care of me and my husband. They assigned a special Bridal Helper (not sure what the exact title is)to assist us with taking care of our special items used at the reception and then cleaned and package the items up for us to take home. They were very flexible with meeting times and in all they are WONDERFUL!

exception of the baked ziti. DON'T order it. My wedding day far exceeded my expectations. I am not giving Martin's a perfect score beacuse of one sssmall, but sentimental, issue that has yet to be resolved 19 days after my wedding. I had a personalized runner for my ceremony. It was placed upside as I walked down the isle. It wasn't a big deal at the time. The problem is that I never got it back. When I got it home and unrolled it, it was blank. My husband and I had planned to frame it. So, although I paid for this special touch, I have never seen it. When I called the venue about it, the attitude was that it was coordinator's fault. However,staff at the venue rolled it up and told her they would put it in the box. Yes, we got the box, with someone else's runner. That was a sentimental part of my wedding that I intended to keep. I would do it all again using Martin's. I didn't think I had to, but my suggestiontion is that you follow up behind them to ensure all of your items are returned.

The service was great! The banquet manager was very attentive and made sure everything was taken care of. The food was very delicious!

to the lobby before me. The staff at Martins found a way to "sneak" me in without being spotted by my guest. Next, I discovered a streak of bright red lip stick on my ivory wedding dress. I could've fainted. The hostess miraculousy got the lip stick out and helped me to calm down a bit. Everything from there was taken care of by the managers and staff at Martin's. Things ran smoothly and everything I asked for was granted. When I walked into the room after the ceremony for the reception, it was as if I walked into a fantasy world. I almost cried from marveling over how beautiful everything turned out. I couldgo on and on about the venue, the service, the food (WOW), and the atmosphere but anyone who has ever been there knows. For anyone else that hasnt, do yourself a favor and let Martin's Crosswinds host your function. It is a special day and they know how to keep it that way!!!

my every want and need. Before we knew it, our magical day came to an end.

om we had our ceremony, and the GRAND room we had our reception. We were impressed immediately when we visited the site for the first time. The staff was always working to keep us happy and coming back. The whole process was simple and streamline. No tricks or surprises. The guests were in awe of how everything came together. The food is outstanding and the cake is just as fabulous. Everything inside of Camelots doors were perfect! ***It's even better when you're the only event in the building. I had to share a corridor with another wedding reception and their music was heard during the blessing of the food- my only gripe.

The food at the second tasting was great, but this was not reflected at the actual reception. A key topping (which we deliberated about many days) was missing from one of the dishes. My wedding coordinator followed up with the vendor regarding this mishap, but we have not received a response. I decided it's not worth the effort. The bride attendant provided by the vendor was very helpful and thoughtful. The price was more reasonable than the other venues that I was considering. The hall was beautiful and the table settings looked great. The uncovered chairs were not an eye sore afterall. The facility is well maintained. Overall, I give this vendor an "OK."

initely use Martin's all over again.

erful and helpful, and they took care of so many things that we didn't have to worry about. The day of my wedding, again, all of the staff involved were amazingly nice and helpful. The food was great, the cake was great, and everyone had a great time.

nsive and helped me so much. During the actual reception day, however, there were problems. Martin's forgot to set up a vendor table for the four vendor meals I paid for, so my cousin had to scramble to find seats for them with the guests. They set up our favors incorrectly, although we had specified it in the contract. The sound system had problems, and they offered an additional hour of open bar to compensate, but we didn't request or need an additional open bar. They also ran out of coffee towards the end. Also, be aware that you may hear events in the next rooms. We could hear the bass of another event, which disrupted our toasts, dance, and a song that my husband had sang for me. Overall I think the customer service is really friendly and nice at Martin's, but they were sloppy in fulfilling some of our details. I would still recommend the venue to others, but I would warn them to really make sure the staff takes care of the details.

as well, there was nothing she didn't remember to do and she did everything she could to make sure our day went the way we wanted, not to mention she was very attentive to our guests, who were also thrilled with the service of Martin's Crosswinds. I would definitely go back there for another event.

ryone was nice, friendly and helpful. The bad, because of time constraints, my husband and I didn't really get to eat because we had to move along with the day (give the toast, cut the cake, have your first dance, father-daughter/mother-son dance, bouquet toss, etc.) Before we knew it, the event was over and we'd only had hors d'oeuvres! I did not like the fact that all of our guests had already eaten by the time we arrived. I'm told that everything tasted great and that it was the best wedding ever but we missed a lot of it. The ugly, there was a bug in the watermelon! The manager rectified the situation by removing the entire fruit display and bringing out a new fruit display (so I'm told). We ordered a tuxedo cake but was given a straight lemon cake. Although it tasted great, it wasn't what we ordered. I say again, all of the staff was very nice and accomodating but there were a few flaws (bug in the food...HORRIBLE!)

h customer experience or service. We were promised that I would have a bridal room available. They had so overbooked the facility that my party and I had to sit in the limo for 30 minutes. The bridesmaid's dresses got wrinkled. The venue was also too crowded and the catering staff was stressed out. In the end they nickel and dimed me over every thing and the pricing increases did not make much sense.

chocolate fountain but it didn't break our budget. They also offered a nice selection of table linens to choose from and they matched perfectly with our theme. Lastly, the staff was friendly, helpful, and organized.;The only thing I can think of is location. For anyone not familiar with the area it may be hard to find since it is set back behind a shopping center and some office buildings.

least 4 or 5 different people leading up to the event, and then had at least 4 other people trying to take care of things the day of. Not too keen on that. Would have been nice to dealt w/ one or two people.

e you get it in writing. Make sure that the champagne really is champagne and not sparkling wine like verdi spumante which they served me

oothly.;It can be crowded as many events are happening at the same time.

ND MARTIN'S CROSSWINDS IN GREENBELT MD.;Please start on time as you will defintiely have to shut down on time.

d price for children under 12 but this was never mentioned to us when we put the contract together.

fferent kind of beer and custom made table cards).

s at times.

of how good they were with the all of the details. They stuck to our timeline and made sure it was carried out flawlessly. They also had someone assigned to take care of the bride and groom which was great when we needed something right away.;The only problem we had was with the original planner we dealt with, she ended up being a problem for us but once I contacted my sales rep she remedied the situation immediately.