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3.7
out of 5.03 reviews
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We hired Mango Season Weddings as our day of coordinator for our September 2026 wedding at the Ritz-Carlton O'ahu, Turtle Bay. Annie markets herself as a planner who creates one of...
a kind weddings. Our experience was the opposite, and once we declined her MC and sound package, her engagement dropped off noticeably.
I told her from the start that my dream was a dinner party and that eating with our guests mattered more to me than anything. She did not raise an issue until the timeline review, when she said it was not possible and that I should be taking photos while my guests ate. I asked whether it was a venue restriction. She said no, she just did not think my guests would like it. That was an opinion, not a reason.
Annie told us things about our own vendors that were not true.
She said she knew our makeup artist and loved working with her. Our makeup artist had never met her.
She said our videographer needed microphones that plugged into a sound system and did not have any, and that her sound package was the best way to handle it. She had never spoken to him. He had microphones for everyone.
We declined the sound package and were then told we would not have speakers or a microphone because our cellist did not provide them, and that their sound system was the best fix. His contract said otherwise, so I contacted him directly. He could absolutely bring his own system, but Mango Season had told him not to, because we were using theirs. We had never agreed to that.
She also told me to stop talking to my vendors and send all emails through her. I am glad I did not. Every one of these came to light because I kept talking to them myself.
She repeatedly asked for our room and safe codes.
She wanted the codes to our rooms and safes so she could move our gifts and cash. At that point we had only ever met her over Zoom. We said no, and she kept bringing it up. We had family who could handle it.
Annie did not retain what we discussed.
After three separate conversations about cutting our cake early for photos and serving it after dinner, the cake came out immediately anyway. My mom had to catch it and send it back to the kitchen.
We purchased a choreographed first dance with its own recorded track, documented in the planning platform she uses. No one confirmed how it would work. Her team moved our cellist and all of his equipment to the dance floor without asking, and it had to be moved back, costing roughly twenty minutes of the live music we paid for.
The Wedding Day.
We asked about a golf cart and were told it was not possible. My father called the hotel himself and they were happy to send one.
Guests were told last call was 9:15. Our bar was contracted until 10:00, and our bartender told them he did not know why that had been announced.
Our lighting was contracted until 10:00. Annie let the vendor break it down at 9:30 while we were still dancing.
During dinner her husband came to our table to push us toward dancing. We had just been served our food.
While we danced our last song in the pavilion, Annie and her husband shut all the doors on us and left.
I cannot speak to their music and MC services. On the planning side, they need a lot of work, and I wish I had gone with someone else.
Our wedding day was still beautiful. That was down to our venue, our other vendors, and our families, who filled the gaps.
#AlohaHabiby for LIFE! Annie and Curtis were our dream wedding team. We had our wedding at Moana Surfrider in July of 2024! We had such a short period of time to plan our big day a...
nd only had 3 months to execute everything, Annie jumped right in and took away our stress so quickly! Curtis was the mastermind of our entertainment and found the perfect band and DJ to give us our Palestinian/ Filipino American wedding vibes. What we loved was the organized checklists, prompt meetings and quick communication for each and every idea and part of our big day. Our Island Love story came to life and Annie and Curtis went above and beyond from helping us connect with other vendors in the area, recommending us places to try for desserts and even tidying our suite the day of to make sure we had a perfect end to our big day. It’s all in the details and this duo will make your dreams a reality.
THE ABSOLUTE BEST!!! They were able to help us have our dream wedding!! Very communicative throughout the entire process. Always asked for our input when it came to every decision ...
making. They always gave us multiple options when it came to vendors with price range to meet our needs. Made helpful suggestions when we were unsure about things. When we a had a minor hiccup they were able to solve the problem very quickly. They are very much family to us after this experience.
HIGHLY RECOMMEND!!!
Contact
45-270 Kahuhipa, Kaneohe, HI