Mack's Catering

down a $500 deposit. We had MULTIPLE meetings since over the phone to fine tune details. Each time I asked if there was anything I needed to look out for or if they had any questions for me. They always told me everything was all set and that there were no questions from their end. Fast forward one month before the wedding… I contact Mack’s Catering to check in to make sure everything is all set. On this call I’m told that they FORGOT to put our wedding on their calendar. Then they booked two other weddings on the same day after we had already secured the deposit over a year ago. (I know this because when we had the initial meeting I asked if anyone else was booked for our date and they said we were the only ones). We had so many meetings and I mentioned each time the date to make sure nothing got lost in translation. This is completely inexcusable as a professional catering company. The scariest thing is, if I hadn’t called in to check in, I would have arrived to my wedding and there would have been no catering at all. If I didn’t check in, I would have had 125 unfed guests and the event would have been ruined. Mack’s Catering offered us the following options: 1. We find someone else to cater and send us back the deposit 2. They can bring some food but we would need to rent equipment for them including dishes, glasses, etc. Option 2 was not possible for us with how booked every rental service was at this point. I was broken up about it. This was a complete nightmare. They were very cold considering the amount of emotional turmoil this caused us. Catering for me, was one of the pillars of the event. I was devastated and desperate at this point. So now I’m a month out, I have no caterer and everyone else is either booked or has upped their pricing. I lost $10,000 to fix their mess up. There was only one caterer who could assist us at this point. We were out of options. Luckily, the caterer I got saved the day with their good food. And I told them about the situation and they comforted me and told me in all their years in the wedding business that they have, and I quote, “never heard of such a terrible situation with catering.” Everyone I told about this responded similarly. (Don’t worry about me, the wedding itself was absolutely perfect. Dream wedding!) I’m just posting this to warn other couples. I hope no one has to go through what we went through with Mack’s Catering.

ng the event! I would highly recommend them for both their food and awsome bar services!

t. Mack’s delivered and then some! Kaila is a dream to work with. She made sure we had the exact menu we wanted, down to the last detail. They bring their own grills and cook everything onsite. Our guests are still talking about the twice fried French fries and various dips we had for a late night snack. If you are looking for the perfect meal for the best day of your life...look no further. Kate F.

ions I had. She knew i was on a budget and explained the best way to go. Unfortunately, schedule wise my husband was not able to make the tasting so I went alone and from there on I knew I had picked the best place for our food. The day of the Wedding Deb was awesome. She set up the food, cleaned the tables and packaged the left overs. All my guests including my husband still rave about the food from my wedding. I highly recommend Mack's Catering and will be giving them 110% reviews any where I can. I recommend them to everyone and I will definitely will be using them again for any party I have........