We were very unimpressed with the Louie's Tux Shop in Fort Wayne, IN at Jefferson Pointe. At our first visit they were very unfriendly, and we had to plead with them to let my dad ...just throw on a coat so we could decide which style we wanted (they wanted us to pick one just based on it hanging on a model!) After placing our order the next visit, the mistakes started. There was confusion on the jewelry, the shirt, and the bow ties. When I went with my groom to get fitted they never placed our names in line so we stood for an hour watching kids getting fitted for prom who had gotten there well after us. At the wedding the guys really struggled to keep their shirts buttoned as the jewelry was too small for the shirt holes. There was only one salesman who took good care of us, he was late 20s/early 30s, married, and blonde (wish we had gotten his name). All other employees/managers were either rude or unhelpful. If you have any other options for your tuxes, go that direction!!