Loretta Bridal Boutique

hould have been one of the happiest parts of wedding planning. Instead, it became one of the most discouraging experiences she has had. From the moment we walked in, we did not feel welcomed. Lillie didn’t greet us, simply saying, “Hold on, I’ll be right with you,” without looking up. As she gathered dresses, she loudly complained that she was “tired of all of her clients being late.” We had arrived only two minutes after our appointment time and had even called ahead to let the boutique know we were on our way, so the comment felt unnecessarily directed at us. Unfortunately, the experience only went downhill. When our bride pointed out a dress she loved online, Lillie loudly announced—within earshot of the entire boutique—that the sample was a size 10 and “would never fit her.” We were then given clips to mark dresses she wanted to try, yet only one of those dresses was ever brought into the fitting room. The appointment quickly became centered around our bride’s body instead of helping her find a dress she loved. While trying on a fitted gown, Lillie pointed to her stomach and told her she would be “self-conscious the entire day.” Comments about whether dresses would fit were made before nearly every gown even reached the dressing room, and by the end of the appointment our bride’s confidence had completely disappeared. As Maid of Honor, I was helping our bride change because that was what she was most comfortable with. Despite this, Lillie repeatedly opened the dressing room door and walked in before we were ready, exposing our bride multiple times while she was changing. Each time, she would simply say there was nothing she could do to make the dress fit better and that she would just hold it while our bride walked out. It was incredibly uncomfortable and completely inappropriate. The final straw came when comments were made about our bride’s “rolls” while she was wearing one of her favorite dresses. At that point, we ended the appointment early because she was completely defeated. What made this even more disappointing was that we had just come from an amazing appointment at Vow’d, where our bride felt beautiful, celebrated, and encouraged. She walked into this boutique excited and confident, and left embarrassed, self-conscious, and emotionally drained. We love supporting small businesses, but no bride deserves to be treated this way during such a special milestone. If you’re looking for a bridal boutique that will celebrate you instead of making you feel insecure, I would save your time and visit Vow’d instead.