Lily & Lime

He came on time and captured everything! He was so patient, friendly and extremely hard working! Our wedding ended a bit early but Ben was willing to stay until the time we had scheduled him for. All the photos he took came out so well. We were very happy with Ben and Lily and Lime!

and Lime. They were affordable and easy to use. We were able to pick our photographer by previewing their previous work, and were assigned a videographer. We filled out our wedding planning list (with specific details on our timeline and must have shots). We were in contact with both the videographer and photographer a few days before our wedding. They talked us through the timeline and made any suggestions to ensure we had a smooth flowing day. They were so hands on but at the same time naturally in the background. They caught so many incredible shots! We haven’t received our video yet, but we are so looking forward to reliving our best day of our lives. Thank you Lily and Lime for making our dream wedding come true!

r to help along the way. They had different packages and you were able to add on as you like. I liked that we could customize to fit our needs.

her that met all our requests.

ou want to see it in photos. When he took photos of the accessories there were empty water bottles in the background...unacceptable. The advertising of retouching is not visible in any of the photos and many of the shots we took were not provided in our online gallery. Overall I will not recommend.

all. This is especially noteworthy given potential COVID19 considerations, which were handled reasonably and expediently. We paid for photography services (2 photographers, Don was the main photographer), and couldn’t have been more pleased. Don was very kind and patient, worked with us in every way, and ultimately took fantastic pictures that we continue to enjoy to this day. Overall, Lily and Lime have perfected the low cost, high quality, technologically native wedding photography experience, and we’d very highly recommend them.

professional and reasonably priced. Highly recommend.

meet their value very well. I would say to ensure you ask for exact shots from your photographer. Ours was SO dedicated to his work and was SO enthusiastic. He worked so hard and was so professional! I just would recommend to check some shots mid session to ensure you are getting what you want. I think he focused a bit more on face than dress and of course that's hard for every bride when you want both. Their edits are not Instagram Worthy for filters so do ensure you know you are getting what you pay for there.

cinated (even though it is required in NYC) and the second photographer they assigned me had some very weird website link to strange photos he’d taken - none were wedding shots. Ended up firing them a week before my wedding and they didn’t even give me a refund. Just a horrible experience overall.

l of a few pictures of the wedding party and no pictures of my dress which was my only request. I asked multiple times if he took pictures of my dress and the buttons going down the back and he said he had but there are no pictures. I would have been better off hiring a friend or a student and would have probably gotten better results.

ied to help me all the time. I love lily & lime and I reveled them to all of my friend 😍😍😍

uns her own independent photography studio. We got the sense that we were a b-tier priority (understandably), both in communication and in creativity of her shooting. Despite this, we would have preferred working directly with her. The “support staff” of Lily & Lime were nothing but a confusing headache. I was listed as the primary contact on the account, yet it seemed that their main objective was to harass my wife about information on the wedding we had already provided to them and the photographer directly. This included an astronomical number of emails about our COVID policies despite telling them of our fully vaccinated guest roster and North Carolina’s removal of mask mandates. They insisted we provide them a detailed breakdown of our time when we had already coordinated a plan at more general level with the photographer. They frankly were disrespectful and sexist to my wife by not listening to her when they called her unprompted the day before our wedding, and then listening to me when I repeated the same information to them. Do not use them unless you cannot afford or find another photographer.

l if you had gave me the service I want, then I wouldn’t want that refund. Don’t recommend at all

ur home...Any questions or concerns were dealt with promptly...It was always easy to reach our wedding photographer coordinator...The wedding went without a hitch as our photographer knew how to blend into the background of our small event and take wonderful candid shots...Pictures were readily available online in about a months time to download...you could even order a wedding photo book from them...there we different photo and or video packages to choose from...Lily and Lime are so convenient and hassle free with wonderful pictures to remember our special day and at a great value...Definitely check them out...

tal, and were a little tricky to download, but overall very happy with the quality. My favorite part was our highlight reel; so glad I decided to go with a videographer as well. Cannot beat their prices, customer service, and quality of photos!

wedding day, I read many reviews about Lily & Lime and stepped out on faith and reached out to them. I really like the fact that they had photographers located in my area ( New York) and the online customer service with Nick was great. He was very fast in his response time and although we mostly communicated via email, I felt like he took time to really hear and understand any questions I had and not just reply with generic answers. As for my photographer Patrick, I only spoke with him a few days before the wedding. This was at first a bit nerve-racking as I wasn't sure he was going to be able to execute my ideas in such a short time that we got to know one another but I was very pleased with my photos in the end. He not only adhered to what my husband and I asked for but he also gave great suggestions and was not pushy. As I only used Lily & Lime for my wedding photography needs, I would recommend this company to anyone looking for quality wedding photos at an affordable price.

ick and fast response and support we received from our online wedding coordinator/customer support. The first photographer we picked suddenly was unable to do our wedding, pretty close to our wedding date, which was stressful at the time, but customer support contacted me right away via email and phone to offer 3 other photographers. And even though it was not my first pick, the photographer I ended up picking was so perfect and my wedding pictures turned out amazing! I couldn’t ask for anything better and so glad we ended up with him. I do not know much of how to pose and appreciated a lot of direction from our photographer. He was very patient, fun, and provided a lot of examples and recommendations, which I loved. Again, everything turned out perfect and with the extra help from customer support, it made my wedding planning all the less stressful to me.

and lime website, but I didn't get any contact information until just a couple of days before our first meeting, which was for the engagement photoshoot. From the start, the photoshoot was a disaster. The photographer called me 30 minutes before we were set to meet saying the parking lot was closed. It put me in a panic and I had to coach him to just ask the parking attendants whether it was actually closed or not. Shocker, it was not, but the back and forth calls started the experience on a sour foot. Then, once we got there, the photographer gave us no direction at all. To top things off we wasted like 15 minutes during sunset, which is why we chose an evening photoshoot, because he was having camera issues. But the worst part was the photos themselves. We asked not to have flash (there was no need, it was very bright and sunny), but he did not listen. In the majority of our photos there is an ugly shadow on the trees and anything behind us, plus our skin tones look overexposed and shiny. Also, every angle is exactly the same - dead on. No creativity whatsoever. He also didn't tell us when there was problems in the shot -- like when a garbage truck was in the background, or in the shots with our dog, when his poop bags were in the foreground (we couldn't see from our angle because we were behind our dog). The photos are shockingly bad. Once I did more research, I realized Lily and Lime does NOT use professional photographers. These are amateurs who did not get an education in photography, they are HOBBYISTS who do this as a side gig. My photographer's degree is in engineering. And hey, some hobbyists can have natural talent but many do not and your wedding photos are not where you want to take that risk. When I got my photos I immediately reached out to Lily and Lime to back out of my contract. There is no way in HELL that I would let them photograph my wedding. I was willing to pay whatever the engagement photoshoot cost (which according to their website should have been about $300), but not the wedding. I had given them about $1200 for the deposit. They offered to let me repeat this with another photographer, which is absurd now that I had the knowledge that their photographers ARE NOT PROFESSIONAL. If that photographer was as bad as the first, then I'd be on the hook for $600 in engagement photoshoots. They were totally unwilling to refund me my deposit sans the engagement photoshoot. I asked them for compassion -- as a healthcare worker who worked in the ER at the height of the COVID pandemic, as someone who lost both of their grandmothers this year, I asked them to make an exception. They were totally inflexible on this. Ultimately I cancelled the photography portion and am having to pay for the video (which I care less about than the photos) and the engagement shoot. The cost of that is the same I would have been for an excellent videographer, and yet all I'm gonna get is another amateur. The only reason why I haven't done a chargeback is because I signed a contract and I could be sued. So I'm warning other couples out there: BEWARE OF LILY AND LIME. You are taking a HUGE risk and they will not accommodate you if your photographer is as amateurish and unprofessional as mine is.

he jackpot with Lily & Lime! Galina was our photographer and she was awesome! She was prompt in arriving and she was very creative in her photos. She was also very "hands on" and made a lot of photos that were not just "posed". I liked the fact that she made photos during the reception of everything. We have seen a sneak peak of a few of the photos and I am beyond excited to see the rest! She was awesome! The Customer Support Team before the wedding did a great job as well. Chelsea helped me out a lot and answered all of my questions promptly. I would highly recommend Lily & Lime for your wedding photos! The venue was beautiful on the beach on and Galina really used that to her advantage in the photos I have seen so far! Thank you Lily & Lime for making my daughter's day so special! I cannot wait to see all of the pictures!!

would always get a response very quickly. Our photographer the day of was incredible! She was everywhere yet nowhere and in the end captured every special moment we wanted and more! Highly recommend!

ent schedules, and frequent communication. Great pics too! Would recommend!

was amazing! He was funny and creative. You could tell he clearly loved his job and was trying to take the best photos of us. The quality of service and skill is incredible and affordable!!

our wedding day. He even laid on the floor in mud to get the perfect photo. We are very happy with our pictures and video!

nd helped to make planning from out of state a breeze!

onvenience. Navigating the website was really easy, and it was also easy to reserve a photographer. Raymond was very professional and so positive throughout the day. I looked at his portfolio to choose him beforehand. I was able to have a conversation with him before the wedding. He was really great to work with! I would recommend Lily and Lime especially if you are looking for an affordable photographer and don’t need that much contact with the him or her before booking. It worked out well for us!

raphers are professional. Our photographer, Violeta, went above and beyond to capture the important moments of our wedding. She interacted well with the guests and was able to direct people into poses quickly and politely. We have no regrets about our choice to go with Lily & Lime!

ill out what you expect your timeline to look like for the photographer to prepare. Our photographer called us the week before to get a more detailed timeline and the day of the wedding she was on top of it! She took pictures of anything and everything and we are so very grateful to have found her using this service. Budget: The amount you pay is based on the time you want, not the name of the photographer. There was no guesswork in pricing. It was easy picking the photographer right for our wedding without being worried if they were within budget. Turnaround time: I have heard from several people that have waited over a year to get their wedding photographs back. I feel with Lily and Lime there was a nice middle person to make sure we got what we needed in a timely manner. If you don't have a specific photographer you want to work with, this is the best route you can go.

ind of photography experience my wife and I wanted to have on our special day. The photographer was professional and friendly and did an amazing job taking pictures. However, I wish the photographer was more creative and captured more than what we asked for.

reat compared to many photographers of the same quality in my area.

m. Glad we got to work with Sarah for our engagement and wedding shots, she's very friendly and make our photo sessions very comfortable!

ared to going direct to the photographer/videographer. The Lily & Lime process and platform was straight forward and if we were ever confused or had questions L&L support team was on it. The automated emails along the way if/when there are specific actions that need completed in a timely manner were helpful. CHOSING YOUR PHOTOGRAPHER IS PROBABLY THE MOST IMPORTANT PART OF THIS PROCESS. Do some online stalking of your photographer to make sure you like them beyond the information L&L gives you ( first name, picture, small portfolio). Cross reference the internet for that photographer’s name in the area you’re searching and review their individual reviews on the other wedding sites since most of L&L reviews are on L&L process and not the photographer you may or may not chose. The thing about L&L is that you don’t interact with your photographer until a week before the wedding. The week before the wedding is probably one the craziest weeks of your life, so my one area of improvement is to allow the couple to engage with the photographer a little sooner. Although I understand why it’s structured this way, it makes it a little more crazy if you don’t opt for engagement photos to interact with your photographer sooner. The week of your wedding you'll receive your photographer's contact info and if they’re good (like ours was) they’ll reached out to you to introduce themselves and discuss the important parts of your wedding and certain shots you’d like to capture. We received our photos and video very promptly as promised and they’re wonderful. Overall we are pleased with the service, product, and our photographer, especially for the value and price.

service reps were super as there were a few minor snags that needed to be fixed along the way.

two future payments we would have to make. When we logged in to pay our second payment the amount due was higher by the tune of a few hundred dollars. I decided to reach out to them to find out what happened. Four emails and two phone calls and they still haven't figured it out. After the first phone call they immediately admitted this was their mistake and assured me it would be solved in 1-2 business days. It has now been a week and a half since I reached out to Lily & Lime to have this corrected. When the time frame they give me goes by I have to be the one to reach back out to them to let them know they haven't fixed the issue; they do not follow up at all even when they assured me they would. I've spoken to a few different representatives now and they're all very friendly, but seem to tell you they'll fix it just to get you off the phone so they can bump the problem down the line. I have very little confidence they will be reliable on the day of our wedding and will be asking for a refund for the deposit we made. I feel like I've been very patient and understanding but Lily & Lime just does not seem capable of delivery a quality product.

phy package way in advance of the wedding (10 months ahead).

mazing shots on our special day. They were laid back, not too pushy, and gave us some really special photos of our day that we would not have gotten otherwise. Our one issue was that the second photographer that was supposed to take the groom and groomsmen to a different area for their photos before the ceremony so that my bridesmaids and I could get photos before the ceremony as well, had to be told multiple times to actually do so. I ended up making one of the groomsmen get my husband and the other groomsmen together to get the photos started. They didn't start taking the groomsmen photos until 45 minutes before the ceremony, which made everything before the ceremony late, and I was still outside when guests began to arrive. Besides that we had some beautiful photos and memories all caught by our lovely photographer and videographer.