Key Transportation Service was very helpful leading up to the wedding. They were easy to talk to and it was very straightforward with booking. However, come the wedding day, one of... our vehicles was late!! We had a SUV (bride/FOB) and 13 Passenger Bus (bridal party). The bus was supposed to arrive at 1:45 to get us to the church for the 2:30 ceremony. The bus arrived for pick up past 2:00. The bridal party arrived on time, but it caused for a highly stressful situation! The driver told us that he was waiting the whole time, but he was no where to be found! After this incident, they transported us from church back to the venue with no hiccups. Besides the tardiness, everything else was fine.