4.7
Praised by couples for:
Dress Selection
Staff Kindness
Tuxedos
North Mississippi's Premier Bridal Gallery
I cannot overstate how amazing my appointment here was! After a very disappointing experience at another salon, this was the balm for the soul I needed. My consultant, Mrs. Natalie, was so very kind and welcoming. She made me feel special, understood, and celebrated. The store was so beautiful, and the selection of dresses was fantastic. I found my perfect dress and felt so beautiful and excited. I'm so thankful for this experience and will recommend them to any lady who is getting married!
Caitlin P.
5.0
So special and so much fun! As soon as I walked in my family and I were greeted and take straight back to their HUGE selection of gowns. I was given a rail and told to pick out whatever dresses I wanted to try on. The sweetest lady helped get me into the dresses and was so good to wait on me! She made me feel so special and really made me feel like I did not even have to be in a big hurry. She was such a huge help in helping me figure out which dresses I liked and really did not like as well. I HIGHLY recommend Kay's!!!
Kaylee O.
5.0
AWARD WINNER (2X)
Thanks to recommendations from couples on The Knot
Kay's Kreations Bridal and Formal has been family-owned since 1985. It is a complete bridal salon that stocks gowns from sizes 2 to 32. Bridesmaids, flower girls, mothers' dresses, and tuxedos are also available in many styles and colors. Let us help you make your wedding day perfect!
Kay's Kreations is a wedding dress boutique in Tupelo, MS.
What You'll Love About Kay's Kreations
Past clients praise the consultants at Kay's Kreations for being incredibly warm, welcoming, and making them feel special from the first meeting. The team takes the time to understand your vision, and creates a fun and enjoyable shopping experience for all. Browse through the photo gallery to view examples of the dresses available in the store.
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Details
Accessories
Hair Accessories
Sashes & Belts
Shoes
Veils
Dresses
Bridesmaid Dresses
Flower Girl Dresses
Mother of the Bride Dresses
Wedding Dresses
Fashion Services
Alterations
Bridal Stylists
Dry Cleaning & Preservation
Plus Size Available
Private Appointments Available
Suits & Accessories
Tuxedos & Suits
Gown Collections
Awards and Affiliations
2-Time 'Best of Weddings'
2024.2012.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Join couples who chose award-winning vendors for their wedding
Reviews
4.7
out of 5.038 reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
Madison C
4.0
Very nice staff, they were able to get the dress I wanted in a timely matter. The only con would be it wasn’t the wedding dress shopping experience I thought it would have when sch...
eduling an appointment
Response from Kay's Kreations
Hi Madison!! Thank you for your nice comments and for shopping with us:) I hope your wedd...
ing day is magical.
We value all comments and apologize that your experience was not what you had hoped for. We will use your comments to help make us better. Thanks again for choosing Kay's, Best wishes:)
Caitlin P
5.0
I cannot overstate how amazing my appointment here was! After a very disappointing experience at another salon, this was the balm for the soul I needed. My consultant, Mrs. Natalie...
, was so very kind and welcoming. She made me feel special, understood, and celebrated. The store was so beautiful, and the selection of dresses was fantastic. I found my perfect dress and felt so beautiful and excited. I'm so thankful for this experience and will recommend them to any lady who is getting married!
Response from Kay's Kreations
Thank you Caitlin:) We appreciate your lovely words and for shopping with us at Kay's. Yo...
u're going to be a beautiful bride!!
Any questions?
Kaylee O
5.0
So special and so much fun! As soon as I walked in my family and I were greeted and take straight back to their HUGE selection of gowns. I was given a rail and told to pick out wha...
tever dresses I wanted to try on. The sweetest lady helped get me into the dresses and was so good to wait on me! She made me feel so special and really made me feel like I did not even have to be in a big hurry. She was such a huge help in helping me figure out which dresses I liked and really did not like as well. I HIGHLY recommend Kay's!!!
Angie C
5.0
What a SPECIAL and FUN day we had at Kay's! The beautiful, roomy bridal area accommodated my large party very well! Service was top notch! My dress is perfect! Cherished memory for...
ever.
Lexi L
5.0
My two hour private bridal appointment was everything I could have asked for. I got to try on multiple dresses without ever feeling rushed, and the staff is beyond helpful. Absolut...
ely love this place, and would recommend to anyone!
Sarah W
5.0
When it comes to wedding dress shopping, I had two giant fears: (1) not finding a dress that fits and (2) not finding a dress that makes me feel beautiful. Although I walked in wit...
h a lot of anxiety, Margaret was an absolute angel. Margaret listened to my ideas and quickly pulled dresses that matched exactly what I was looking for. Little did I know the very first dress would steal my heart. I have never felt so beautiful.
Thank you Margaret and Kay's for an incredible wedding dress experience. I highly recommend this vendor to any brides that are anxious or need a hype squad to give you the confidence you need to see the bride that you are.
Madison R
5.0
I always use Margaret at Kays. I have nothing but amazing things to say about Kay's. Margaret always gives me a true opinion and i picked something that was totally different than ...
anything i had imagined for my dress but i love it and cannot wait to wear it. I am losing weight and she helped me in that area guestimate what size i need even if it needed to be taken up or let out. We found my mom's dress also and are using them for the suits for the wedding. Everyone is always so nice accommodating and want to make sure you have the best experience.
Camie C
5.0
I wrote a review a few months ago that was not super complimentary of my time here.
Due to the Coronavirus, I had to change my entire wedding plans and went to get a more casual d...
ress that would fit the new plans better. I needed somewhere local, so I went to Kays.
They made me eat my previous words. The girl that helped me got to know my situation, was incredibly patient, helpful, and so kind. She knew that I was a little down, she could tell I was stressed and made this situation less of a negative situation and more of a positive, fun time. I was very blessed to have a chance to go back and change my mind. For that, I am thankful.
Response from Kay's Kreations
This made our day!!! Thank you so much, Cami:)
Chyna-Rae D
5.0
wonderful experience. staff was very helpful and prices are reasonable.
Response from Kay's Kreations
Thank you Chyna!!! We loved working with you. :)
Manuela W
5.0
I got the most beautiful and unique dress from Kay’s Kreations. I got so many compliments on it!
The staff was very helpful and the alterations were done beautifully and on time...
.
Response from Kay's Kreations
Thank you so much, Manuela!! We enjoyed helping you plan your special day!! Thnks for choo...
sing Kay's.:)
Camie C
1.0
If you want to feel rushed, stressed, and unimportant - then this is a great place for you. This was the WORST wedding dress shopping experience I have had. They were pushy, rude, ...
and made this experience seem like it was not a big deal at all. The consultant was rude when I would try dresses on (I did not know my wedding dress size, and no one helped me with sizing - so i went with a side larger than my normal) and she would exclaim "oh this definitely won't fit you." When I was trying dresses on, while clipping me, other consultants would come up and be like "I need you now" and she would leave. She wasn't helpful and kept saying "if you buy here, your bridesmaids get a discount." That was her only selling point.
I left the shop defeated, anxious, and feeling like I was an annoyance and I haven't listed half of what happened. It was truly horrible.
Response from Kay's Kreations
Hi Camie,
I am the manager at Kay's Kreations and I am writing because of the recent revie...
w you gave us. I will have to say that in my 28 years of working @ Kay's, this is by far the worst review we've been given. I am shocked and honestly, blown away with your comments. First, because you feel that you were treated poorly and second because I can't imagine any of our employees saying those things to you. Kay's was founded on Christian principles and it gives me great pleasure to say that we not only call ourselves Christians but we live it. Are we perfect? No. Do we make mistakes? Yes. However, it really puzzles me about how you say you were treated because our staff works extremely hard to make sure everyone is taking care of on busy days. We take great pride in obtaining excellent customer service and, often more than not, are complimented for our hard work but sometimes we do fail. Your comments will not go un-noticed or dis-regarded. We take every comment seriously and work to learn from it to make every experience better for our customers.
If you haven't already found your dress and would be willing to come back, I want to offer you a private appointment, at no charge. We usually offer these on Saturday after hours for $100 fee but it can be free to you. I promise you will not be disappointed. Please accept my sincere apology for your experience. I look forward to hearing from you.
Margaret Long
Brittany R
5.0
Awesome
Response from Kay's Kreations
Thanks Brittany!!! We think you're AWESOME!
Brittany W
5.0
Wonderful service and people
Response from Kay's Kreations
Thank you Brittany!!!
Kaitlin F
5.0
The service was wonderful and they have tons of quality dresses to choose from. I found the perfect dress for my wedding and will be going to pick out bridesmaid dresses soon. I hi...
ghly recommend going to Kay's!
Robert B
5.0
The service and selection here was top notch! Our attendant was very friendly and helpful. we selected about 20 dresses and she was able to find us the one that met all of our ...
specifications. Wouldnt shop anywhere else!!
Response from Kay's Kreations
Thank you for shopping with us! We appreciate your business.
Merry J
5.0
I found my dream dress at Kay's! They had a fantastic selection, and the staff was extremely nice and helpful throughout the selection and alterations process. Highly recommend!
Sadie L
5.0
My weddings in 2 months and I must say Kays Kreation was an amazing shop! All my dresses were delivered on time and were affordable. Great customer service and great family busines...
s!
Response from Kay's Kreations
Thank you for the great review and Thank YOU for being another satisfied customer!!:)
Leah M
5.0
Great selection of dresses and very friendly staff. They were great when I decided to change wedding plans and needed my dress sooner than originally planned. They scheduled fittin...
gs immediately and my dress was perfect for my big day! Accessories were more expensive, but great quality!
Tisha B
3.0
The shop has alot of selections for dresses. I was able to get my dress during a sale that they were having. I was in love with my dress. They are reliable and have good customer s...
ervice, however they are a little expensive.
Kylie F
5.0
Loved working with Kay's!! They were so helpful and really cared that I was happy with my dress!
Sarah H
5.0
I had a wonderful experience working with the staff at Kay's Kreations. I found it was easier to set up a bridal appointment during the week, and this allowed me plenty of time to...
review their selection. Since they carry many designers, they can order dresses not in stock (as long as there's enough time). I found my perfect dress on the rack and had all my alterations done in the store. I also purchased my bridal jewelry, shoes, and veil here. They offered a wide variety of prices to accommodate my budget, and everything is of exceptional quality.
I also used them to order our groomsmen's tuxedos as well as our mother of the bride/mother of the groom's dresses. With every meeting, their staff was friendly, professional, and accommodating. They did not leave out any important information and everything arrived right on time! I highly recommend this bridal store to other brides-to-be... they were very helpful!
Julianne J
5.0
I had a wonderful experience at Kay's Kreations! I bought my wedding dress from them and we bought our the bridesmaids dresses from them well. The staff is so friendly and helpful....
I would highly recommend them.
Karri B
4.0
My experience at Kay's was good. Although I had found my dress before contacting Kay's they had an enormous amount of QUALITY dresses to choose from! Very friendly and helpful.
Serena J
5.0
The people there were very helpful! I decided to go there after having a bad experience at David's Bridal for a bridesmaids dress I had to buy from there. I'm glad I did! The first...
dress I tried on was perfect! Margaret was very nice and very helpful. Any alterations that needed to be done was completed within a day.
Alika N
5.0
I originally went to Davids Bridal in Memphis, TN (hometown, close) and was completely disappointed with the service. So I decided to drive 2 hours to Kays Kreation & it was WO...
RTH the drive. So helpful, got things right the first time, most of all LISTENED to what I wanted.
Samantha D
3.0
This was a difficult review because I got my dress for a great price and all the ladies that helped me were fantastic. However, they were suppose to alter the dress length, and it ...
was still too long when the wedding came. It was unfortunate because my trip down the aisle was not the prettiest of all.
Response from Kay's Kreations
So sorry for your disappointment. However, not knowing the situation on hand , I have to s...
tand behind our alteration staff. I have seen over and over again the hard work and dedication our ladies have when helping brides. I would guess that we didn't realize that there was a problem because rest assured our ladies would have made it right. Even if it was last minute. We do appreciate your business.
Misty W
3.0
I paid an extra $100 for alterations (on top of $1000 for the dress), and I had to switch shoes at the last minute because my hem was too long in the front!! I was so disappointed!...
I couldn't walk without stepping on the dress in the shoes I planned on wearing for 14 months!
Response from Kay's Kreations
So sorry that you were not satisfied. I'm not aware of the situaion but I do have to stand...
behind our alteration staff. First, I know that when dresses are picked up the bride is asked to try back on in case of a problem. If there is one I know that our ladies will do whatever it takes to make it right. Even if it's last minute. Second, If you shop around for alterations you will find that our charges are very reasonable. We often have positive comments on the fees we charge. I do hate you were disappointed and please know that we do strive to do our very best in service to our customers.
We appreciate your business.
Beth C
5.0
Wonderful customer service and alterations crew! Didn't like my first dress that I ordered from another store and was able to buy a beautiful dress off the rack for a great price a...
t Kay's!
Ashley S
4.0
I had no problem at all with Kay's when it came to my dress and the bridesmaid dresses. They even gave the bridesmaids a discount since I bought my dress there too.
Hailey R
5.0
I was pleased with it all...
Brandon, the tux guy, was great!
My dress was beautiful...!
Jennifer A
5.0
Awesome service, the layout of the dresses is wonderful. Makes you feel like you are in a bridal specialty boutique in NYC!!
Christina B
5.0
I couldnt find those PERFECT bridesmaid dresses ANYWHERE! That is until I discovered Kays Kreations! I was able to find all six of my bridesmaids dresses here.
Shamela B
5.0
The women at Kay's were wonderful and my dress was the dress of my dreams. I would highly recommend them.
Andrea G
5.0
Kay's Kreations did an excellent job of helping me with the whole entire wedding day attire!! They never rushed or persuaded me to like one thing or another, it was all about me an...
d what I wanted on my special day!! From the ring bearer's tux to my mom's dress, they had the newest styles, best color choices, and prices I have seen around. The staff at Kay's are always so welcoming and actually wanting to help in any way possible. I give Kay's a five star overall rating!! Thanks for making my dreams come true!!
Jennie M
5.0
From the moment you walk in til the days after your wedding- Kay's Kreation's makes you feel like the most beautiful and special bride ever! They go the extra mile and provide out-...
standing customer service! I went there first to try on bridal gowns and never went anywhere else! The staff made me feel calm when I got frustrated b/c the style I had in mind and liked in magazines didn't look good on my figure. They were patient and persuaded me into trying on styles that were better suited for me and I ended up feeling & looking like a million bucks on my BIG day! I will forever suggest other brides to go there first because they will never believe such a beautiful store can have such amazing prices & variety! I got my entire bridal party and tuxedos there- one stop shopping at it's best! Kay's Kreation's gets 5 stars because I believe they are the Best Bridal Boutique in the South!
Cristin M
5.0
Kay's Kreations was a big help in picking the perfect wedding attire for our big day!!! They had several colors, styles, and designers to choose from!!! The customer service was am...
azing!! Everyone there had a goal to help make make my day perfect and they did just that!! Thanks Kay's!!!
Charlsa M
5.0
My husband and I used Kay's Kreations for our entire wedding party! From the mom's dresses to the wedding dress to the bridesmaid dresses to the tuxes to the flower girl and ring b...
earer! Everyone was pleased!!! Staff is super friendly and they have two store locations and will ship whatever you need to either location. I could not have planned my wedding without them. I would highly recommend this store to any bride and groom, I promise you won't be disappointed! Even if you have to travel to go to kay's it will be worth your time!
Turner M
5.0
I had an incredible experience at Kay's! They have a huge selection of dresses for brides, maids, groomsmen and mothers. All of my wedding attire came from there and I was 100% pl...
eased with selection, quality, and service! The best part is the customer service, which is top notch! They went above and beyond to make everything perfect! If you are a bride, you should definately check this place out!
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Kay's Kreations
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