We rarely leave mediocre or negative public reviews for anyone (and haven't for any other wedding vendor), but seeing only glowing reviews for JL Productions on this website, we th...ought it was fair that prospective customers see at least one honest, less-than-perfect experience. Perhaps our situation was just an anomaly.
Jack is a good guy, will work with your budget, and is pretty responsive via email throughout most of the process. His prices were cheaper and packages more flexible than the other options we were considering, which is why we picked him. We ended up with a DVD that captured the memories we would want, and did a good job of getting most of our guests on film. However, the camera and editing work came across as amateurish in many spots (odd zooming and shaky panning during the ceremony, background colors fading in and out at random times, etc), and there were actually several obvious editing mistakes (high pitched buzzing sounds, and split seconds of scenes spliced in the wrong location a couple times). None of this ruined the video, but it showed a lack of attention to detail, and reminded me too much of home videos my parents would take on their camcorder 20 years ago. It seemed we were paying for his time and not any expertise in videography, as we have many friends who could have done the same level work.
Additionally, the DVD was delivered a month late (only after repeated requests) and we were not given the highlight video promised in our contract. The contract said we would get a 10-15 minute highlight video. We can only assume the 3 minute youtube trailer we were sent took the place of this. We wouldn't know for sure, however, because Jack stopped responding to our messages after he received his final payment.
It seems that most people had a positive experience, but overall we were disappointed with the final product, considering how expensive videography is for a wedding. We ended up wishing we had paid more for a more professional editing job, or saved the money and had a friend or amateur do a recording for us instead.