About this vendor
Jays Limousine is a professional limousine service, offering luxurious transportation for business or pleasure. Since 1991, we have been servicing Honolulu with reliable and cost-effective travel options, backed by unmatched personal service that caters to your every need. We specialize in Honolulu Island Tours / Weddings / Anniversaries / Proms / Birthdays / Bachelor / Bachelorette Parties / Night on the town or any other special occasion.
All chauffeurs are carefully trained with your safety and comfort being their most important duty. You will find them very knowledgeable of the areas we service.
Details
Business Attributes
- Asian-owned Business
Destination Weddings
- Destination Wedding Packages
Transportation
- Classic & Exotic Cars
- Limousine & Sedan
Wedding Activities
- Rehearsals & Parties
- Wedding
Awards and Affiliations
3-Time 'Best of Weddings'
2013.2011.2010.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
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Reviews
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3.8
out of 5.020 reviews
Such a great experience! Bobby was our driver and he was wonderful was kind of like our own personal sightseeing guide. Keep us all laughing the whole time. Top notch customer serv...
ice over paid and Bobby call and meet us to refund the money. Definitely recommend!
Very reasonable and very professional. We were able to book their services online which made it very easy. Our driver's name and phone number was texted to us the morning of the ...
wedding. He showed up on time and was very nice. After the ceremony, since we didnt have too long of a drive to our reception venue our driver took us on a scenic tour of celebrity homes before we headed back to the hotel. I would definitely recommend Jay's Limo services to other Hawaii brides.
We had a great experience with Jay's. I requested information online and my email was answered quickly. Our driver was on time & very friendly!
we LOVED our driver! we used jay's limo to transport the wedding party to the wedding venue. we used the suv limo and it was spacious and (most importantly) right on time! we used ...
the same limo to take the groom/groomsmen and the bride/bridesmaids, so it was essential that the driver was punctual. he picked up the boys first, took them to the site, then came back for a second trip to take the girls. everything worked out perfect and we had so much fun with our driver. highly recommend using jay's!!
I spoke with Jay directly when booking and confirming the details a few days before our wedding. He made sure to get the details correct and seemed like a nice guy. We booked a s...
huttle for our guests and a SUV limo for our wedding party. Both arrived on time and the drivers were friendly. As far as I know, the shuttle was clean and nice, however, the SUV Limo needed lots of TLC. The outside was nice, but the inside was anything but. Their were stains on the walls and ceiling and tears in the seats. The air barely worked and we were sweating...not ideal for before the ceremony. I don't like to complain, so I didn't... although multiple people from my party told me I should get some money back. It was embarrassing for me to make my party ride in this. Unless Jay's Limo does some updating and cleaning, I'd say go with another company.
These people have HORRIBLE customer service, they were so late to pick me up I had to cancel and get a ride to my ceremony from my Mom, and 2 of my bridesmaids had to ride with my ...
photographer!!
Let me tell you about the limo service. This was my first time in a limo and I was very excited. After this disaster, I am not sure that I will be renting a limo again.
The driv...
er parked along side the resort, so we never saw him until he came over to meet us. The outside of the limo was not cleaned and had marks on it. The inside was DISGUSTINGLY GROSS. The floor was standed all up and so dirty that I was afraid my dress was going to get messed up. The seats were OK.
The limo driver was wonderful. Only great thing about the trip. The drive was nice. Was very helpful with getting all of us out of the limo.
The ride home we opened a bottle of champagne to celebrate and there were several rows of cups in the holders. My husband grabbed a cup and filled it, gave it to our father and grabbed the next cup.... much to our surprise the cup had liquid in the bottom. ALL OF THE CUPS WERE DIRTY. Thank goodness my father did not drink out of his yet. We asked the limo driver about clean cups and he tossed them back to my husband (pink and yellow SOLO cups). I was very upset with the fact that they did not clean anything out after other people used it. SO NASTY.. DO NOT RECOMMEND TO ANYONE.
Jay is awesome and very easy to work with. His rates are very competitive and the car was very nice. The driver was punctual and had a great personality.
The air conditioning sucks! We were all dressed up and sweating... Not a good way to come down the aisle. Then we got stuck in traffic on the way to the hotel so by the time we ...
got out and had to take formal pictures, everyone was sweating. I hope the pictures still came out okay. But I'm sure everyone looked tired and unhappy. They were definitely the cheapest I could find, though. $95 per hour. No tax (if you paid cash).
Their fees were very reasonable and they confirmed a couple of times and showed up right on time. The limo was a little tired looking though.
I would recommend Jay's to anyone getting married on Oahu! The rates are great , the limos are great and the driver was so awesome!!!!
The limo was nice, but the service wasn't that great. We were late to our ceremony and the driver took a very long time to get to our ceremony - which was all in the same city. F...
or how much we paid, i wouldnt recommend this company.
The limo was a great way to transport everyone to the wedding! We only had it for a few hours and they were great getting us from one place to another.
I was happy with this limo service - my driver was pleasant and there were no problems except that the driver was 10 minutes late which made me worried.
Hese guys are awesome. I was stressed out because we were behind on our timeline. But the drivers had a way of assuring me that everything was going to be just fine. My grooms car ...
driver looked like Michael Douglas. He was very sincere and made a great impression for the company. the next driver was awesome too. When he said "I'll get you there'" he really got us back to the hotel ON TIME!
Our drivers were very courteous and got us to the church and back to hotel on time. The limos were clean and good for what we needed. The price was also the best in town.
This was an unfortunate weak link on our wedding day. While we appreciated the great and responsive service from Jay when we made the reservation, his fleet unfortunately does not...
live up to that same level. The quality and upkeep of the limo was embarrassing, certainly not even remotely suitable for any bride on her wedding day.
The limo was very old and didn't look as good as it did in the picture. They should update their photos. The owner Jay sounded irritated when I called to ask if I could upgrade to...
a larger limo. He wasn't very personable.
I used this company for the bachelorette parties and the driver was amazing and very helpful and into the scavenger hunt! GREAT TIME!!!
Jay's limos was wonderful anytime I contacted him I received a response within 24 hours. He understood exactly what I wanted and had the means to provide that service. On the da...
y off the limo showed up 10 minutes prior to the expected time and did a wonderful job backing up into our narrow driveway of our rental house. He was very understanding about us wanting to take pictures in front of the limo and even participating in taking some of the pictures so everyone could be included. We had contracted the limo for 5 hours and we wanted to leave after 4 he was waiting for us at the Turtle Bay Resort he pulled right up as soon as my husband called him and asked him to pull the limo up. He provided enough water for everyone and made sure that they were in a cooler. He was courteus and respectful. Even after we had returned home. We received an email from Jay's informing us that there was an error in payment that we had accidentely mispaid him and he recharged our credit card for the correct amount without any fuss. Absouletely would recommned to anyone!
Contact
350 Ward Avenue, Honolulu, HI | Oahu, Hawaii only
Jay's Limousine Service