Into the Dark Photography

highlight video first. It was ok. I think alot of special moments were missed. Never received ceremony video until until I messaged about it. I was told it was uploaded to "dropbox". I finally found it and am truly devastated at what I received. The video starts after everyone including the bride have walked down the aisle. The camera is set up way in the back of the church and can barely hear what is going on. The video ends during the sand ceremony of the bride and groom. That is it! Never got the announcement of being husband and wife, or their first kiss. And missed their procession as they leave the sanctuary. I messaged the photographer and asked where the rest of the video is and his response was "I sent it and I will check it" You would think a professional, I use the term loosely, would know what was sent and what was so important that was missing from the video. I paid for a service that has yet to be fulfilled. We can't redo the wedding but I know who I won't have as a videographer/photographer ever again!