I’d like to start with my review has nothing to do with the beauty of this venue. It is an incredible spot with so much to offer, our fall wedding was gorgeous here. The profession...alism for most (not all) of the staff is the deciding factor of my rating. They only communicate via email and are not quick to respond. There are many rules when booking with this venue (no real flower petals for flower girl, no tape, only 11 hours of access, etc) that I feel brides should know about before booking. The day of the wedding a staff member was sulking around looking for anything not permitted, she looked unprofessional and complained about being exhausted. She walked around a mirror seating chart I made multiple times - I was worried she would knock it over! And the bartender was NOT pleasant. All guests I have spoken to have brought her up. Not greeting guests, no smiling, no personality. For the money we spent, I would expect a little more professionalism for an event such as a wedding. Again the venue itself is gorgeous, just beware of the staff.