The Hilton Garden Inn is a perfect option for any weddings in the Plymouth area. The proximity from our venue was perfect. The contract process was easy. Room block booking was simple for guests. Having a complimentary shuttle to our venue was a nice touch! All of our guests seemed to appreciate their lodging and transportation accommodations.
Brooke S.
5.0
We had a room block for our family wedding and from start to end the communication was great, helpfulness of ALL staff was great and the kindness of all workers at the property was outstanding. They have a great conference room that we used to get the bridal party ready in, which they provided tabletop and full length mirrors for. Also, the property was fully booked but you would have thought we were their only group, as they were extremely attentive to us and whatever needs we may have had.
Shannon B.
5.0
About this vendor
Donna McKain
EVENTS DIRECTOR
Consider this intimate suburban location perfect for all the many events surrounding your special day. Our location is nestled away in the upscale community of Plymouth and close to many reception venues.
Allow us to accommodate your out of town guests attending your wedding or consider the Hilton for your bridal shower. Our event room is ideal for post wedding breakfast or brunch, baby showers and rehearsal dinners.
We do not have the capabilities to host weddings on property.
Our onsite sales manager will assist you in the details in planning for a wonderful event enjoyed by your guests.
Please click the link below for a virtual tour of our property:
https://bit.ly/3jSfWUB
I personally handle all of the Wedding Room Blocks and social events here on property and with decades of experience in customer service & hospitality I truly enjoy turning those special times in your life into memorable moments.
I look forward to hearing from you to see what accommodations we can provide for you and your loved ones.
Reviews
4.6
out of 5.0
17 reviews
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
The Hilton Garden Inn in the Plymouth area is highly praised by multiple reviewers for its excellence as a wedding venue. Guests appreciated the convenient proximity, ease of the contract process, simple room block booking, and complimentary shuttle service. The staff received glowing reviews for their outstanding helpfulness, kindness, and attentiveness, ensuring a seamless experience for wedding guests. The conference room provided for the bridal party preparation was well-equipped, and the overall atmosphere of the property was lauded as exceptional, making it a top recommendation for wedding accommodations.
Brooke S
5.0
The Hilton Garden Inn is a perfect option for any weddings in the Plymouth area. The proximity from our venue was perfect. The contract process was easy. Room block booking was sim...
ple for guests. Having a complimentary shuttle to our venue was a nice touch! All of our guests seemed to appreciate their lodging and transportation accommodations.
Response from Hilton Garden Inn Plymouth
Thank you for your kind words. I so appreciate it. Thank you, Brooke it was a pleasure w...
orking with you.
Brit H
1.0
Absolutely horrible. Terribly unorganized. Group sales coordinator left a few weeks before our event and we were not notified. They didn't let my fiance and I into our room because...
they claimed her name was not on it even though our name was all over the contract and the room block. The night front desk person claimed that there was no manager on duty. However they had four other weddings booked for that weekend. So I highly doubt that they would have no manager on duty with five weddings booked. I asked multiple times to have conjoining rooms for my fiance and grimsman so the boys could have a place to get ready and was reassured multiple times that we would have it and day they did not give them conjoining rooms and I had to leave an event to come in and speak with them to make sure that it was resolved. Lastly, I had confirmed with them multiple times that I could have a package delivered to me at the hotel and they had said that I could and then they turned away the package the morning of which contained things I needed for my wedding the next day. Luckily one of my bridesmaids had a relative that worked for UPS and we were able to find it at the distribution factory and drive an hour to go get it, but working with them was nothing short of a nightmare and multiple guests complained about the person working in the evenings.
Response from Hilton Garden Inn Plymouth
I am so sorry about the issues you had. I am the Group Sales Coordinator for the Hilton G...
arden Inn of Plymouth MI. I have been here for over a year and a half. I have not heard anything from my front desk on any of this information. I did reach out to my Front Office Manager to ask her about this situation. We are going to look into this and see what we can find out.
Any questions?
Jeffrey R
3.0
We used the Hilton Garden Inn Plymouth for our wedding block in April 2025. We chose it based on proximity to our venue and the included free shuttle.
Overall, I was not impressed....
Working with Colleen during the planning process was okay, but not exceptional. There was a long delay in receiving the shuttle schedule as promised, and the staff seemed overwhelmed by the number of weddings they were blocking. The staff on site were quite rude overall to almost every wedding guest I spoke with. Curt and lacking both patience and empathy. The rooms were fine and the space was clean enough, but they seriously need to improve in their customer service and friendliness. We were glad to have them for the shuttle, but I wouldn't stay here again.
Shannon B
5.0
We had a room block for our family wedding and from start to end the communication was great, helpfulness of ALL staff was great and the kindness of all workers at the property was...
outstanding. They have a great conference room that we used to get the bridal party ready in, which they provided tabletop and full length mirrors for. Also, the property was fully booked but you would have thought we were their only group, as they were extremely attentive to us and whatever needs we may have had.
Response from Hilton Garden Inn Plymouth
Thank you for the feedback.
Ashley W
5.0
Hilton Garden Inn was the perfect hotel for our guests to stay at for our wedding! The team was incredibly accommodating to our stay there and with utilizing the shuttle service to...
and from Fox Hills. The rooms and general atmosphere are great, and I enjoyed working with their team! I would definitely recommend anyone stay here, or book their wedding hotel block here!
Response from Hilton Garden Inn Plymouth
Thank you for your feedback we do appreciate it.
Noel P
5.0
Most of our guest stayed in our room block and the staff was very accommodating. We had enough rooms for the complimentary shuttle to and from the venue and they were amazing, on t...
ime and no one had any issues. Colleen was very helpful and always stayed in contact to make sure we were taken care of.
Response from Hilton Garden Inn Plymouth
Congratulations <3 <3
Thank you for sharing such positive feedback!
Amanda R
5.0
I'm so glad we made the decision to reserve a block of rooms and use the shuttle service provided at the Hilton Garden Inn in Plymouth for our wedding.
Donna was incredibly helpf...
ul, and professional, and helped answer all of my questions. She was a pleasure to work with.
The location was excellent for those traveling from out of town, close enough to highways but not in a busy area. The restaurant was open for breakfast and dinner, and the bar was open in the evening. Our guests enjoyed gathering in the large lobby and catching up. The rooms were clean and the staff was all friendly and courteous.
The shuttle service was great for our guests and they ran at times that were convenient for everyone to get to and from the ceremony/reception location.
Patty F
5.0
We recently used the Hilton Garden Inn Plymouth for our family and friends for accommodations for my nieces wedding event in the area. What a great decision. Our family enjoyed the...
open spacious lobby area for gathering prior to the wedding day. The staff was helpful and informed of our group and our previous arrangements made with the sales contact. We found the hotel a prefect complement to the family and wedding festivities. My contact in the Sales department, Donna was a pleasure to work with. She was able to give us great insights, direction and she was always available to us. Her interest in our event, family and satisfaction was always so apparent and her bubbly personality made this planning and execution seem effortless. We will definitely recommend her and this facility to others that need wedding rooms and services in the Plymouth area.
Response from Hilton Garden Inn Plymouth
Thank you for your lovely review and we appricaite all the feedbck.
Michelle F
5.0
Reserving a block of rooms and using the shuttle service provided at the HIlton Garden Inn in Plymouth was one of the best decisions we made in the planning for our family wedding....
Donna, was incredibly polite, helpful, professional, genuinely nice and a pleasure to work with. She listened to our details and concerns for the needs of our group. She worked diligently to make our experience exceptional and IT WAS! Of all of the vendors we had for the wedding, Donna was the best.
Response from Hilton Garden Inn Plymouth
Your kind words and feedback are greatly valued and appreciated.
Please let us know if the...
re is anything else we can do for you now or in the future.
Phyllis B
5.0
We received several compliments from our guests about their treatment by the staff at the Hilton Garden Inn. Donna was fantastic to work with during the planning process. She ans...
wered questions promptly and offered suggestions to make the process easier.
Response from Hilton Garden Inn Plymouth
Thank you very much for your kind words!
It was truly a pleasure to work with you dusting ...
such a special time.
Jennifer T
5.0
We chose the Hilton Garden Inn for our wedding block and it was the BEST HOTEL EVER!!! Donna, the sales coordinator at the Hilton is literally one of my favorite people ever!!!! Sh...
e answered all of my questions and was the easiest vendor to work with! We had the absolute best experience ever working with them. Donna had everything all set up from the shuttles for the wedding to the bridal suite I used to get ready. She is so kind and made sure I had everything I needed! I truly recommend this hotel and make sure to reach out to Donna! She truly was a blessing to work with.
Response from Hilton Garden Inn Plymouth
Jennifer,
Thank you very much for the positive feedback and for allowing myself and our pr...
operty to be apart of your special.
Should you EVER need anything now or in the future PLEASE let me know.
Thanks,
Linda S
5.0
Donna McKain was very professional and helpful through the process in booking our room block for my son’s wedding. I loved dealing with her because she was very knowledgeable and ...
friendly. Hilton Garden Inn Plymouth was very clean and inviting. If I’m ever in need of a room in the Plymouth area I will definitely be back! Thank you Donna!
Response from Hilton Garden Inn Plymouth
Linda,
Thank you very much for your kind words.
It was truly a pleasure to work with you d...
uring such a special time for your family.
Kelsey R
5.0
Very easy to work with to set up a block of rooms for the wedding, and super responsive to emails throughout the planning process, and our guests had a great experience!
Response from Hilton Garden Inn Plymouth
That is WONDERFUL to hear!
Thank you for your kind words!
Please let us know if there is a...
nything else we can do for you now or in the future.
Whitney R
5.0
We are so happy that we used Hilton Garden Inn for our hotel block & bridal suite for our May 2019 wedding. This location is very convenient for weddings at Northville Hills Golf C...
lub, and the fact that they had a shuttle for our guests was an extra bonus! Would recommend getting the bridal/conference room for any brides looking to get their makeup/hair done onsite. The room was a great space for everyone to gather while they got ready. Donna was very responsive making sure that we had everything we needed for our block and stay!
Robin R
5.0
Hilton GI Plymouth did a fantastic job for our group. We had over 30 rooms and they were professional and welcoming to each and every one. Donna in the sales office was professio...
nal, friendly, and got back to us right away with every inquiry and request. The staff were wonderful. All our guests had breakfast on Sunday and were very happy and well fed on their journeys home.
Thank you Donna and staff....
Highly recommend.
Response from Hilton Garden Inn Plymouth
Thank you for your kind words!
We are very happy you had a positive experience!
It was suc...
h a pleasure to work with you and your family on such a special event.
Please let us know if there is anything we can do for you now or in the future!
Deborah V
5.0
Great experience! Strong and great communication, very professional and so friendly, and heard great things from our wedding guests that stayed. Definitely recommend!
Response from Hilton Garden Inn Plymouth
Thank you so much for your kind words and support!
If there is anything we can do for you ...
know or in the future do not hesitate to let us know
Jaclyn T
5.0
Originally we had planned on going with a Marriott property for a room block for our guests. Fortunately our plans changed. I only personally spoke to one person there and was then...
passed around to multiple people; I didn't feel like there was any follow up.
THEN we looked into the Hilton.
Donna made the process so smooth; it was one thing we didn't have to worry about which was very refreshing.
Communication was easy and constant especially when it came to checking in to get updates on my block.
Their breakfast buffet was delicious and they even offer shuttle services to and from our reception.
Our guests loved the property, everyone they encountered was an absolute joy.
We felt like everyone working at the hotel cared about our wedding and wanted to make sure we were taken care of.
Thank you HGI Plymouth <3 <3 <3
