All I can say is wow. Wow to the venue, the staff, and the experience. Where do I start? First, if you are looking for a seamless, low stress day, the Hilton Garden in SouthPointe ...is a really the perfect choice. I looked at quite a few locations, from golf courses, other hotels, alternative facilities, this venue stood above the rest. What really persuaded me was the friendliness of the staff, quick and effective communication, answers to any questions I could think of, and a clean and beautiful venue where everything is in one place. I had my wedding reception here, bridal party getting ready room, groomsman getting ready, after party at Jackson’s, and breakfast for guests the next morning. After a long day of emotion and celebrating, it was the best to get on the elevator to go to the room. No shuttling, no worrying about coordinating the hotel room blocks, truly it was so easy and I would choose this option again in a heartbeat.
I received the HIGHEST compliments on the food, which can be a rare compliment for weddings. The appetizers, breakfast with in-house baked items, and the beautifully plated dinners were all items I received compliments on. Also, the staff was very good about allergies, even confirming with the guests day of to ensure nothing was amiss.
I also have to give a huge shoutout to Jocelyn (amongst ALL of the staff at the Hilton garden). Jocelyn is the day of coordinator and she really cares about her job and the people she is working with. She is attentive to details, an effective communicator, creative, and a joy to work with. The reception hall I had imagined and collaborated with Jocelyn on came out better than I have ever dreamt. I did not have a wedding planner, as this venue makes the process seamless. All the staff is so kind and lovely.
In general as the bride, I had little to stress about because I knew the details and my wants were being taken care of. The getting ready room is also stunning and a huge perk. The staff through the process were kind and great communicators. They even had my husbands and my dinner, cookies, and wedding cake boxed and in our refrigerator in the honeymoon suite by the end of the night.
I really cannot express my praise enough. My guests gave my husband and I so many compliments on the beauty of the hotel, cleanliness, delicious food, quick service on drinks, up-to-date hotel amenities and ambiance, etc. What you receive for the price of everything is a great deal, ESPECIALLY compared to the other venues I was comparing it to. Truly, I recommend this venue.