Heritage Garment Preservation

ess arrived in a museum quality wrap and box looking just as beautiful as the day I worn it. I highly recommend!

appy with the results.

r for my mother's 1950 wedding. I wore the dress in 1992 and now my daughter plans to wear it for her June, 2023 wedding. Heritage Garment Preservation did an outstanding job restoring my dress to its former beauty. Both Suzanne and Amanda were respectful about the dress and its history, and very responsive to my concerns such that I felt totally confident leaving this heirloom in their capable hands. I recommend Heritage Garment Preservation without reservation!

e was the perfect place to have it done. Every step they took was professional and her dress was returned in absolutely amazing condition! They made minor repairs that were needed and every stain was removed, even the bottom of the dress/train that was in contact with floors and outdoor patios through the night! I can’t say enough about them, they do a wonderful job!

me, the gown looks exactly as it did in 1986. I can't recommend this company enough. They were also kind and kept us updated on their progress. I can't wait to wear the gown on my wedding day!

efinitely recommend this for gown cleaning.

id times. Thank you so much.

Suzanne was so wonderful to deal with and very knowledgeable of preservation practices. I highly recommend HGP for your gown cleaning and presevstion!!

would never know it was in bad shape before I sent it. It looks beautiful and I'm so thrilled to have it back and in such good shape. You can't even see the stains! I'm finally going to take pictures of my girls in it. Thank you Heritage for making that a possibility!

reated my dress as an heirloom and communicated with me every step of the way, even during COVID-19. I had a first communion veil and baptismal gowns done as well. They look brand new! We were astonished.

ed Heritage Garment Preservation in hopes that they could give me some guidance on what package to choose and they responded quickly and thoroughly. The shipping process was so much easier than I expected and the tracking information provided gave me peace of mind. Overall, this company was really easy to work with and did an excellent job on my gown. I highly recommend them!

Unfortunately, they closed in late March because of COVID-19. I contacted Heritage Garment Preservation in a panic and spoke to Suzanne who kindly explained HGP’s cleaning process (they inspect your gown upon arrival, write up a unique treatment plan for your dress, use products that are environmentally friendly and communicate with you throughout the entire process of your gown care). She was so friendly and patient. Soon after, my dress was off to Texas. This was a giant leap of faith because I live on the East Coast. Sending my wedding dress to Texas seemed crazy at the time but it was the very best decision! Once it arrived, Amanda, one of their cleaning specialist, expressed several serious concerns about my dress but assured me that they would do everything they could to restore it to its original beauty. In a little less than two weeks, my dress was returned to me and it is so beautiful! I cried tears of joy as I was unpacking it. I’m so thankful to the HGP team for the outstanding work they did restoring my dress.

pleased by how much I was updated and how seamless the process was. Thank you, Heritage!

ng an older dress. Their work on the dress was greater than anything I could have imagined, it looks brand new! They communicated throughout the entire restoration process and were speedy in getting my beloved dress back to me. I couldn’t be happier with the result and would recommend them to absolutely anyone.

ble to remove all the stains. I used the Museum Method (hanging) preservation method because I wanted to still be able to look at and admire my dress. So many other cleaners will put your dress in a box that you can't open without breaking the warranty on the cleaning. Heritage doesn't do that and even gives you a pair of gloves you can wear to protect your dress if you ever decide to look or touch it again! Definitely great service, would highly recommend.

rating with every touch. They assessed it and said that it could not be restored BUT they were able to match the fabric, use the original collar and cuffs and make an exact replica. It is beautiful and looks authentic. And most important to me, we have what feels and look like a family heirloom (with a little bit of the original gown) that will last, I hope for another 120+ years.

pular vendors. I selected Heritage Garment Preservation, and am so happy with that decision! Personal service with real live, caring and knowledgeable people from start to finish. Easy shipping, great communication, and most importantly, the dress is perfect! Only the passage of 75 years will determine how well it stands the test of time, but I'm confident her beautiful dress will be ready for my great granddaughter's wedding.

bit nervous at first to send it off in the mail, possibly to never see it again. I called Heritage and spoke with a representative that was so patient with all my questions and took the time to explain the whole restoration process. She reassured me they take every precaution to preserve the integrity of the fabrics, lace and beading. I had called serveral other wedding gown cleaning services and bridal shops and they all didn't seem to know much about preservation and were not helpful. Heritage put me at ease. They were in contact with me throughout the whole restoration process and even sent me pictures. I never in a milion years thought it would be white again. Heritage takes the time to do it right. They take the time to remove all the buttons so they don't stain the dress during the cleaning and then expertly sew them back on along with repairing loose pearls and seaquines and lace. The head piece and veil were unbelievably white again too. They gently package the dress for shipping and it arrived with very little wrinkles. (and it was a cathedral length gown) Anyone that needs cleaning, preservation or restoratin services of any special garment should not hestitate to trust Heritage to do the job right. You can tell they take great pride in their work. I will be sending my Heritage garment friends a picture of my daughter in my wedding gown. And when that day is over, we will pack it up and send it to Heritage to clean and preserve for the next generation. Thank you Heritage!

gown and they saved it! They are truly artists, and we’re able to bring these memorable gowns back to useful life and enable my mother to relive her happiest day. Thank you for all the hard work.

g out of state instead of going local but all went well. Would highly recommend them to anyone thinking of passing their dress down or just to have for the memories.

signed by myself and my mother (who is currently battling a nasty cancer) and my mother made the gown herself. She is an incredible seamstress, so the gown is priceless to me. The team congratulated me and oohed and ahhed over such a gorgeous and beautifully-made gown. They took time to explain the restoration and preservation process carefully, being honest about risks and results. After leaving the gown with them, I received periodic emails describing to me the stage of the process the gown was currently undergoing. Anytime I emailed them to check on progress or ask a question, I always received a prompt response. The process took time, and I'm glad it did because I know they were meticulously careful. When I received my gown via Fed Ex five states away from where I left it, I was delighted to open the box to find it enclosed in an acid-free cloth heirloom garment bag, inside another garment bag to protect the heirloom bag for shipment. There were instructions on removing the outer bag ASAP and gloves in the pocket of the heirloom bag with which to use to open and look at my gown. I love the personal wedding day, location and names information in a beautiful font printed directly on the heirloom bag front pocket. Also, there is a large pocket on the back of the bag included with an acid-free photo page in which to place a photo and other heirloom documents. I used the gloves to inspect my gown. It had been perfectly placed on an acid-free bodice to maintain the shape. The color looks perfect and all of the hand-sewn beading is still in place. The lace is also well-preserved and the color looks right again. They told me ahead of time that the clear sequins on the gown would never return to their original color but they still look really good, better than before the process. I honestly could not be happier with the results! I highly recommend using Chanda and her professional team at Heritage Garment Preservation for your wedding gown restoration and/or preservation needs. Definitely well worth the price.

n red wine from spills on the dance floor. It also had dirt on the bottom of the dress from walking through the vineyards at the wedding venue. There was an issue with the bust pads when the dress was cleaned but it was taken care of immediately. They went above and beyond to restore my daughter’s dress. We are both very pleased!!

oes in the wedding photos. The white gloves are also a nice touch when I take it out of the box. Thank you Heritage!

She was great, keeping me updated the whole way. The dress turned out beautifully! So glad they were close and I didn't have to send the dress off. Highly recommend

l the the wonderful team at Heritage for restoring my dress so that my daughter could wear it too. Highly recommend!

nervous about sending it via FedEx! However, I am SO GLAD I made the decision to go with Heritage Garment Preservation! They stayed in contact with me at every step of the process, and did not overcharge for unnecessary cleaning or repairs. The dress looks just like it did the day we bought it, and is wrapped in a beautiful hanging bag so that we can look at it for years to come. Trust me, the price is worth what you get in the quality of the cleaning, the care, and the customer support. You will not regret preserving your dress with Heritage!

leaners do. I decided to use them after finding out they hand clean the items individually. The ordering process was super easy, as was shipping it to them. The prepaid shipping label gave detailed descriptions of where my dress was on the way to the cleaner which was very reassuring. After it was received I was able to see the status, which was helpful. They were running a little behind schedule when cleaning my dress (I paid extra for priority cleaning) and so I got in contact with them. They person helping me was lovely and was able to correct the situation. Service was great, and my dress came back very white and clean. The reason it is getting 4 rather than 5 stars is because during the cleaning process they replaced a button but didn't replace it with an exact replica (it was super close though.) They called telling me they were looking for the button, and then the next update was that they couldn't find the exact one so they put on one similar. Their reason was to try to get it to me asap since they were behind schedule. I only wished that they gave me the choice of getting it back soon with a not perfectly matching button or them holding onto it a little longer to get the right one. Either way I am pleased with my service and would definitely recommend them to a friend and use them again if I need to.

ick up arrangements

n incredible job on both gowns. My Mom's gown was yellowed with some large brown stains from years of being in a cardboard box in the attic. After Heritage's work, her gown is good as new. I couldn't believe it. And both dresses came back safely, they even returned the garment bag I'd used for my gown which I wasn't expecting. The whole process will take a long time, but the finished result is absolutely flawless.

dirt and mud. They were able to get it all out and make it look LIKE NEW! I could not believe it. I especially like the fact that it is preserved in a hanging garment bag that I can open see the entire gown. Many of the options I looked at persevered the dress in a box and I would not be able to see the bottom and if the strains were able to be removed. I’m so happy I paid the extra money and sent my dress here to be cared for.

ing orange all down the front of the gown. The dress has lace flowers and beads, and it got under those as well. It was kept in a closet upstairs and I guess my parents didn’t turn on the AC for the 2nd floor all that often in the 14 years it was there. :-( soooo the heat must have broken down that foam and that was that. (The cleaners never told me anything different, I sent it to be cleaned and packaged and they put it on the hanger so I thought nothing of it) I assumed it was done for but my husband told me to look for a restoring company and see what they say. I found a few but decided to go with Heritage and I am glad I did. I sent in pictures and they told me that it shouldn’t be a problem to take care of the stains. Cost was much less than I expected which was a very nice surprise. I mailed it in and a couple months later it was home and pristine! It looks brand new. I can’t even get over it. My youngest daughter, who swears she is wearing it on her wedding day ;), is so happy to see it back to it’s gorgeous self. I have no complaints and only praises for this company. They saved my dress when I thought it was lost.

rchased.

efore having this done. I chose to go with the museum hanging style. I spoke with Chanda on the phone a few times before and after the process. Chanda was very nice and very helpful in answering my questions. The gowns and veils can back beautifully cleaned and preserved. I would definitely recommend this company!

tes I received through each step of the process. My gown came back looking brand new, and I am confident it will remain that way for years to come!

tions. Now I can wear my beautiful gown when I marry my husband again next weekend.

sure it’s the same turnaround anywhere you send your gown. It’s well worth the wait!

he status and what they were finding as they cleaned and cared for the gown. Thank you Heritage for doing such an outstanding job! I recommend Heritage for anyone who has something special and wants someone who really cares about what they are doing to look after your heirloom.

results. I would recommend them to anyone looking to get their heirloom dressed restored, fantastic service.

rd wedding venue, the hem of my dress was covered in dirt and grass stains, and had even picked up some leaves and other debris. Heritage Garment Preservation made it very easy to send my dress their way for inspection and cleaning. I couldn't be happier with the result--my dress is back to looking basically new, and it is preserved for generations to come via their breathable museum hanging method. The best part is, my dress isn't sealed up forever--I can take it out and look at it whenever I'd like!