Hazel & Gray

lack of responsiveness, my wife started to have concerns and even contacted others who had left poor reviews only to find out janelle had done the same thing to others. we made 2 payments to her totaling over $800 only for her to stop responding and not refund our money. We are looking into filing a civil suit to try and recoup are payments from her. While she wont respond she has the audacity to post her building a new home on her personal instagram page.

ked for the same day as ours (these weddings were both booked after ours). This made me concerned because how was she supposed to give our big day the attention it deserved when she had 2 other weddings to tend to as well. When I contacted her with my concerns she became unresponsive. I was texting her for two weeks trying to schedule a call with her. She would take days to respond and whenever she did respond she would say she couldn't schedule a call/was too busy but would not provide me with a day/time that worked better for her. After two weeks of going back and forth trying to get her on the phone to express my concerns, I gave up and told her that this wasn't going to work, that I no longer could trust her. Once I expressed these concerns via text, Janelle told me that her "process had changed" and that she would have someone there on on our wedding day but it might not be her. When we hired Janelle, we were told that it was her and her assistant (her mom) that would be handling our event. This "change in her process" is not what was on our contract. She never told us this new information or asked us if this was okay. After all of this, my fiance and I decided that Janelle was bringing us more stress than not having a day of coordinator so we emailed her a formal request for a refund. As we had already paid her $825 (a $500 deposit and one additional payment) and received no services. Janelle never responded to this email or any emails after that. We have tried to reach out to Janelle numerous times and have not gotten any response. It is very unfortunate that we are not the only couple she has done this too. She is taking advantage of brides and scamming people.

nother one ready to go. Would highly recommend!

at we are so thrilled we were able to avoid. Janelle made sure that all the decor was as it needed to be, all the vendors knew what they needed to do and where to be throughout wedding day, she kept the wedding party and vendors moving through the timeline, and even went and picked up the pizza directly when the pizza place called night of that they didn't have a delivery driver! We did contract Janelle for full planning services, and my advice for those Type-A brides out there is that day-of coordination services would more than suffice. I do feel like communication and follow-up was challenging in the months prior to the wedding, but I also partially attribute this to being a "doer" myself and wanting to get things done directly and rapidly. Having Janelle there the weekend of the wedding was critical to the success of the event and we are so happy we had her support so that my husband and I, our families, and our friends could truly enjoy the day.

we chatted, I talked through my "wedding vision." She put together a mood board based on our conversation and knocked it out of the park. I had Janelle focus more on the design aspect of the wedding and she did an amazing job. I am so thankful she was part of my special day. I HIGHLY HIGHLY HIGHLY recommend Hazel & Gray!

dinators and I truly do not know what I would've done without them. They were so much more than just help on the day of. She helped me with all my random questions throughout the process, recommended vendors, and always gave me her honest opinion. Janelle will have your back on your wedding day!! She was constantly checking in with not only me, but all my vendors and could read any situation at hand and resolve it instantly. I didn't know of a single hiccup on my wedding day all thanks to Hazel & Gray. She was so friendly, approachable, experienced, attentive to detail, and made you feel so confident and stress-free for the most important day of your life. I would hire Janelle over and over again for any event, but especially on your wedding day, she will be your person to rely on and ensure nothing but excellence!

We had to urge her to follow through on tasks multiple times to the point where it would have been easier for us to do them. -We were hoping she’d guide us through the process, she didn’t. -She didn’t help us find vendors in a timely manner. -She never gave us a finalized timeline -We had a discussion prior to the wedding where we laid out our feelings towards her many failures/shortcomings hoping she’d turn things around, she didn’t. -She was poor at communicating with some vendors. One of our deals almost fell through until they reached out to us after radio silence from Janelle. -Day-of was a nightmare when it came to her tasks -She massively screwed up all of the seating to a point where is was impressively wrong after we supplied her with a foolproof floorplan layout that was even color coded. -She wasn’t there in the bridal suite helping the bride get ready in the morning as promised. -She didn’t do anything to keep to a set schedule (that we ended up having to make) -She didn’t stay on top of the shuttle so my (the groom) parents had to have a friend find them an uber to get to the ceremony. -She left behind some of the florals intended for the bridal party -She promised my wife food prior to the ceremony, that didn’t happen so she almost fainted due to that. -My wife had to keep everything on schedule throughout the ceremony/reception through constant communication with the DJ (Bee Entertainment, John was incredible) -We missed our planned sunset photos because she wasn’t there -She was absent for family photos so our cousin and photographer had to organize all the photos. Because of that, some important photos we had planned weren’t taken. (Photographers were Robyn and Finch, an amazing couple with massive talent. The lack of some photos wasn’t their fault) -Due to her lack of keeping a schedule, our videographer (John at Trifoot Production, amazing man and talent) stayed a couple hours late to get all the shots. -We asked her to make sure no one was on their phones during the ceremony, there were many phones. -During the reception, she was nowhere to be found most of the night. When she was there, she was in the lounge area. -Her mother/assistant interrupted my wife multiple times through the reception while family was talking to her. Virtually everything she said she would do in her contract was either only done after much prodding by us, done very poorly/late or not done at all. Not only was she not helpful, but she was a massive added stress and an overall detriment to the process. Our wedding was in August. We have emailed her and texted her since and had radio silence. We were not planning on making a public review, but her lack of professional decorum has motivated us to write this.

he set out and I was always the one to have to follow up with her. After discussing my concerns about communication things didn’t improve and told her I would like a refund and it seems she has taken on more than she can handle.

organized. Janelle insures that every brides vision becomes a reality bigger than they could imagine. She is a clear communicator, a visionary, and exceptionally organized. When you book Janelle, you not only get the best of the best, with connections to more of the best in the industry, but you also get a friend. Janelle deeply cares for all of her brides, is full of knowledge, and is always up to share a good joke. Working along side her during the last year has been a dream! And I am always eager to work with her as more weddings come along.

thing she does. She is continually making each event and each wedding the very best it can be even when that means that she is doing the grunt work. She is extremely personable, kind and knows her way around the industry. I have seen Janelle grow tremendously since the birth of H&G which speaks wonders for her hard work and dedication. Janelle will never sell you on things you don’t need and will always give you her honest opinion. She is the true meaning of community and is someone you always want in your corner. I am so happy to share this wedding world with Janelle and her team!

p with all that was needed. Her help with vendor selection and handling of our wedding day was the best! I loved her energy and appreciate all that she did to help make our day very special. 5 star from me for sure

was available, organized, and always went above and beyond for us. She connected us with the most amazing vendors, and maintained contact with them on my behalf. And due to Covid, she planned our wedding TWICE. A literal angel. Every idea I had, she took it and made it a thousand times more beautiful. She organized day of coordinators, and these wonderful, hard working women CRUSHED IT. If there were issues, I had no clue about them! Hazel & Gray gave us the BEST day of our lives!

. She was completely on board coming down with us and it was a heaven sent. She was instantly reaching out to new vendors trying to find everything I needed in only 4 months until my wedding date. Not only did she setup and organize everything, but the entire day she was my support system. You don’t realize how much you need someone there to run the show until the day of. I wouldn’t have known a single thing about how to coordinate everything with vendors or how to set up the line up for the ceremony, but thank god we had her there. I honestly cannot recommend working with Janelle enough. She feels like your best friend without ever meeting and is the sole reason that I had the most amazing time at my wedding. I wish I could rate 10000000/5 because she is even better than 5 stars!

her heart into every single thing she does. If you’re like me, you’re used to being in control. It was such a relief being able to trust Janelle full heartedly and hand her the reigns when it came to my event plan and design. She absolutely nailed the vision and did everything with such grace. I cannot recommend her enough. 10/10.

all the necessary details to execute a flawless event. I can't underscore enough that Janelle is awesome- she was incredibly prompt with communication, had a clear planning system, a ton of expertise in building an event/venue from scratch and was also so kind and personable in the process.

ry single way. It was exactly the type of atmosphere I was hoping for, it was laidback and chill and everyone enjoyed their experience. I would recommend Janelle and her staff for every single occasion. If you’re on the fence about her, just do it. She is wonderful and I don’t think I can say enough amazing things about her and my wedding day! Thank you so much.

cal. She worked with our other vendors to coordinate the day and everything flowed seamlessly. Can’t recommend her enough!

wedding day, but so was my husband, our families and our bridal party. Janelle handled absolutely everything. She took charge and made sure our vision came to life without bombarding me with a million questions. Hiring her was the best decision we could have made and I would 100% recommend her to anyone I know.

signs, brought balloons and set up beautiful flowers. 8/30/2020 was the date of the party, not our wedding which was back in 2006.

ion, she pays attention to detail, and brings ideas to the table you wouldn't even have thought of. She is one of my favorite people to work with, from Bachelorette party planning, to my wedding, she really was amazing!

o great at talking you through your options and offering sound advice based on your needs and expectations. She has great taste, and keeps up with the trends so that you don't have to feel like you have to do all the work. She is kind, fun, hardworking, and above all just a good human. Thank You Hazel & Gray!!

art. She quickly jumped in and organized everything we would need. She operates with ease and stylish recommendations. She is quick to respond and always has a solution. So so happy we have the help of Hazel and Gray!

people gives her an edge I have never experienced in another human. Janelle is a true fairy godmother, creating for magic than I knew was possible. Let her take your dreams and make them tangible.

it makes the whole experience a pleasure!

less and perfection while making sure you enjoy every moment of it, eliminating all the stress off your plate. She truly has a gift. Hazel and Gray is an incredible company and always work well within your budget. My absolutely go to for all my event planning!

also the Matron of Honor, I knew I had to turn to Janelle for help. I not only had to help plan a wedding, I had a destination Bachelorette party to plan for 15 women! I was nervous about planning the bachelorette party considering it was for my daughter and in my day a bachelorette party was not much more than the girls going for drinks! Janelle was invaluable to me in every aspect from helping to find the perfect hotel, making dinner reservations, scheduling drivers and pick up times, customized bathing suits and shirts for the squad, personalizing our own pictionary game to suit the group and the occasion, to shipping decorations and giant floats to the hotel! Her insight and instinct was spot on! We didn't want the "typical" bachelorette. We wanted tasteful but fun with just a little bit of adult humor thrown in. Janelle delivered on all accounts! Everything went smooth and everyone had an absolute blast! As for the wedding, janelle went above and beyond! She has a natural instinct for knowing what people want or need within a short period of time! Her knowledge of venues, vendors, color pallets, flowers, what works, keeping within budget (the list goes on...) is amazing! No detail is too big or small for her. She even went dress shopping with us and while I was trying on dress after dress that just wasn't working for me, she managed to slip two in the dressing room that I would have never even considered. When I said that to her she just smiled and said "just humor me then". To my surprise, they not only fit perfect but I felt Beautiful! My daughter said "those are the dresses mom! Your face just lit up when you looked at yourself in the mirror!" I cried....and I bought both dresses! One for the rehearsal dinner and one as my Matron of Honor dress for what turned about to be a beautiful wedding! I cannot say enough good things about Janelle and her talent for just knowing "what's right" for each event, be it friend, family or client. She is very giving of herself and her time and was very patient with this mom that asked a lot of questions, changed her mind and back again and made umpteen million calls! Janelle loves what she does and it shows in every detail. This is not "just her job" ....it's her passion and it's what she was born to do! Now...for that baby shower that I have to plan..... :)

nd to anyone.

ts with our plans... Janelle has been very compassionate and accommodating, I thank you for that. She eases stressful situations with her clear rational thinking, I thank you for that. Just Recently, we hired hazelandgrayevents to get some hubby and wife “engagement” style pictures of us. I am ecstatic with our first professional pictures done together as a couple and it just gives me a taste! Of what is to come for our special day:). She made us feel comfortable and relaxed. She flowed with my weird request and really just captured the essence of our relationship: by getting funny silly and weird pictures along with the senetional intimate ones. She listened to what we wanted and captured our moment so we can save it for a lifetime. Janelle did not rush or judge us and throughout the whole process gave great suggestions and took many pictures at different angels. When my husband and I do eventually have our wedding reception here with our family and friends there is not a doubt in my mind that janelle will make our day Tailored to our style and personalities... because that what she does- she looks at you as an individual couple and figures out what is best for you (even when your uncertain what’s best or what you want!) Because everyone and every relationship is different and she takes the time to really get to know you, and your wishes. I highly recommend Janelle Mily and her company Hazelandgrayevents, atleast to anyone that wants to not only an event planner but a friend that cares about your individual needs.

(calling vendors, coming to appointments, etc.) as you need her to be. I like that flexibility as some things were harder for me to tackle on my own than others. She made all the prep go super smooth and kept it organized. The big day she was such a help in making sure all the details were executed perfectly! If you are thinking of hiring a wedding planner, do it! And make sure it is Hazel & Gray!

nyone planning a wedding or any event for that matter that they use Hazel & Gray Events!