Hampton Inn Jacksonville Beach/Oceanfront

o and it was so beautiful. The hotel itself was remodeled in the the last few years and is clean, modern and is perfect for a beach wedding. Ashleigh Sweeney Hirsch, the event and wedding planner for Hampton Inn, was an absolutely savior to us during the planning process. She was patience and understanding especially when I would sent a million emails. She always made time to meet with me so I could look at the venue. She is extremely knowledgeable and experienced with wedding planning and offered great suggestions to help us. From recommending vendors to choosing table sizes ,to helping us plan our dinner menu, she was hands on and her experienced calmed my sometimes panicked brain. She was there on my wedding day to make sure everything went smoothly and to time out apps, entrees etc. I can not praise Ashleigh and her team at Hampton Inn Jacksonville Beach enough for the hard-work and professionalism they showed which made my wedding so perfect and a dream come true!

ith the venue and not a wedding coordinator or really had the role of day of coordinator. We got married two weeks after Hurricane Matthew hit the coast of Jacksonville. The public beach access points were still closed, so guests had to go through the hotel to find the ceremony location. There was no one in the hotel to help direct anyone and we had guests still wandering around trying to find the access to the beach only minutes before the ceremony. When my mom and mother in law were trying to find Ashleigh or the hotel personnel to help direct people through the hotel lobby they were told that they were not required to help since the ceremony was on the beach and not on the hotel's property. They also could not locate Ashleigh until after the ceremony. This is probably a one off situation due to the hurricane, but it did not leave a very good opinion of the venue by not only my parents, but my guests. During the reception, the food was awesome, but it wasn't what we taste tested since the hotel had just hired a new chef. We probably would have paid for the more complicated menu if we would have been able to taste it with the newer chef. He was amazing! During the reception there were a few things that went wrong. I had previously advised that if there was something wrong I wanted it to be discussed with my mom or mother in law and not to have the issues brought to my attention. There were multiple times when a random banquet staff member, not the day of wedding helper Ashleigh, would come to me and tell me things guests were complaining of or things that went wrong, like there was an over intoxicated party crasher on the dance floor not with the wedding. There were just simple things like that where the venue did disappoint me in the way they addressed issues and would constantly interrupt me with my guests over what I felt were obvious decisions that should have been handled by them. If there is a party crasher, ask them to leave. If people are complaining that only half the room was asked if they want cake, then maybe you should have asked the whole room and not done it for only a couple tables or left it up to all the guests to get their own cake. These are not things that should have been brought to my attention by a random banquet team member, but handled directly. The day was amazing, but I would say that was due to the chef and my amazing friends and family. Not so much the venue for the reception.

Catering Manager and Loren Kelley the Food and Beverage Manager were EXCELLENT! Everyone of the staff provided us with the best service. They anticipated our needs, worked with every detail of the beach wedding and reception. They accepted our requests with the attitude of pleasing the customer and made the changes we requested to the food for the reception. The entire experience is one I will never forget and I highly recommend this hotel!! All of our wedding guest had nothing but good things to say about the rooms, the food, the service and the friendly and accommodating staff.

ave expected. Thanks to great communication and willingness to meet all of my requests the wedding was perfect. It is the perfect place to have a beach wedding. The food was delicious, great location, and eager staff making sure we did not have to worry about anything. We had many compliments from our guests and everyone had a great time. If I had it to do again I wouldn't change a thing. Thank you Katie and Laura for helping make our day perfect!!!