Edited::: To much of my surprise, after posting this about George Street, someone from their company contacted me. 3.5 years after my wedding. While they can’t take me back to my w...edding and get different shots or film differently, they did go out of their way to figure out how they could try and rectify, to the best of their ability, my photo and video experience. I was beyond shocked when I received the call from them and the continued communication they have had trying to fix things. While I may not have had the greatest first experience with George Street, I am very impressed with their customer service in trying to fix this.
My husband and I got married in 2016, and I used George Street after doing serious research into our selection. We were so disappointed. Our photographer had no direction for us in regards to our photos. Looking back, I can’t find a single photo from my wedding of him
And I.
In addition, I went out of my way several times prior to my ceremony to inform the photographer and videographer that my bridal party would be walking from a certain direction and I would be walking down a big beautiful staircase. Regardless of how many times I told them, they did not get a single photo of me walking down the stair case. The staircase was the reason we chose that venue, and while the memory is there, there are no photos of it. Even in our wedding video there is no video of me walking down the staircase and no video of us walking down as our first walk as a couple.
Such a let down, something we can never relive! Thousands of dollars wasted only to be so let down. My husband and I occasionally talk about what a let down our wedding photos were.
Yes this review comes a few years after our wedding, but simply due to the fact that I have wanted to relive the wedding through our video and photos and they do not capture those moments. I’m just significantly let down that I spent thousands of dollars for something that was supposed to freeze a beautiful moment in time for us, and all I have is some random guest doing the cha cha slide and poorly organized and zero directed formal family photos.