We utilized George Street for the following:
- (3) 8 hour photographers (2 mains, 1 assistant)
- (1) 12 hour videographer
This was over the course of 1 day (2 ceremonies, 1 lunche...on, 1 cocktail hour, 1 dinner reception). We paid over $6K in total for these services.
Unfortunately, this was one of the worst contractors we worked with for our wedding. The reason behind hiring GS for all of these services was so that the team knew each other and knew how to work together throughout the day but as the planning process and wedding day itself went on, no matter who was working together at the time, there was no cohesive team. We gave GS 1-star for the following reasons.
1. Planning: Throughout the planning process (18 months) there was confusion as we kept receiving multiple emails from multiple representatives from GS all saying different things even though everything was up to date.
2. Engagement Shoot: We were notified by GS that our engagement photo location was too far for the photographer so we changed it only to be contacted by the photographer privately to say the original location worked better for her, so that's where we went. This shows a clear lack of communication between the office and photographers.
3. Ceremony 1: Following the first ceremony we stayed for post ceremony photos, as usual. This process was disorganized despite a very clear shot list that we provided which is not just on GS but also on our wedding planner, however the photographer seemed lost when all they had to do was follow the shot list. Following these photos, the photographer and videogrpaher wanted "a few more shots." This eventually led a to 45-minute shoot past family photos in which the photgrapher and videographer were constantly fighting over shooting us, showing us that they didn't know how to work together. We missed our entire luncheon with our guests and the remaining wedding day schedule was delayed which caused significant problems that I will explain later on. I am regretful to this day that I didnt tell them enough was enough.
4. Ceremony 2: As stated above, due to the schedule delays, my wife and I had to skip our planned first look and private vows and instead do them on the upstairs balcony of her getting ready room, giving us no privacy. Post ceremony, more photos were taken with family, as usual. We then went outside for photos with our bridal party. The lead photographer went with the groom and the assistant went with the bride. The bride and maid of honor had to then request photos and suggest different shots be taken as the assistant photographer was standing there, doing nothing. Finally came the bride and groom shots. It had just rained so the grass was wet but the photographers suggested we go on the grass anyway. My wife's shoes were constantly getting stuck in the mud and the bottom of her dress was getting dirty.
5. Post wedding video and albums: The wedding video came out ok, there was more expectation than result but I suppose that's on us. GS also sent us album designs for approval approximately 5 months after wedding, after we emailed them asking for any update on the status of the album. Upon review we found that there were duplicate pictures in the album. We had to reject the album and fix the issues. We finally received the finished albums yesterday, approximately 6 months after our wedding.
Bottom line, for the price we paid, we did not AT ALL feel like we got what we paid for. For the most important day of our lives, GS swung and missed big time, but I guess so did we for signing with them.