We hired Fireside Events for our wedding, and while things started off promising, the actual execution on our wedding day was deeply disappointing. Early communication with the tea...m felt smooth and professional, but once we began working directly with DJ Jessica, the quality and reliability dropped significantly.
The night before our wedding at 8:35 PM, I received an email from the DJ asking for our entrance songs. These had already been confirmed in a previous email thread and submitted through their required music form. This last-minute request, sent only to me rather than copying anyone else on the team, created unnecessary stress on the eve of our wedding and left me feeling uneasy about how the day would unfold.
Unfortunately, those concerns were justified. On the wedding day itself:
The wrong section of the groom’s entrance song was played, despite us providing exact time stamps.
Our carefully created cocktail playlist was ignored, replaced with unrelated music. Later, this cocktail playlist was mistakenly played during dinner, when we had specifically requested jazz.
Very few songs from our "MUST play" list, required by Fireside, were actually played.
During one of our special events, the correct music was not played until our wedding planner confronted the DJ multiple times. It took five separate reminders before she finally switched to the playlist we had provided.
The mistakes did not stop there. The DJ introduced the groom and his mother incorrectly during their first dance, a moment that should have been handled with the utmost care. Despite our explicit instructions not to announce anything about our after party, the DJ announced it anyway, undermining our plans for a small, private gathering.
Overall, while Fireside Events initially gave us confidence, the lack of preparation, repeated disregard for our instructions, and the constant need for our planner to step in made what should have been a joyful, seamless experience stressful and frustrating. For a company that markets itself as a wedding professional, these mistakes were inexcusable. Based on our experience, I cannot recommend them.