Fancy Fortune Cookies

. I had an email with a coupon code to get 25 cookies free for every 100 ordered. I needed 300 cookies, so I intentionally ordered less to account for the free cookies. I also ordered take out boxes to package my favors. I ordered weeks before my wedding and paid for overnight delivery. When the packages came, the takeout boxes were missing and I only received the cookies I ordered. The free cookies from the code were not included, even though it was on my order form. I called the company and they said they would send more boxes but they never arrived. They also said that no such code existed and that they could send a sample of cookies but would not send 50 cookies. I forwarded the email with the code as well as a copy of my order form but no cookies were ever sent to me. When I asked about the boxes, I was told they were mailed again and should arrive later than day but they never came. My emails and voicemails were never answered and all communication was left up to me. I did not have enough favors for my guests and had to come up with alternate packaging the day before my wedding. I’ve emailed the company owner and never received a response. I was finally reimbursed for the takeout boxes that never came but I was accused of misplacing the takeout boxes since they tracked them as being delivered. When I tried to explain that both packages came but only had cookies in them, the customer representative asked if anyone opened the boxes and took them out. I had plenty of time to resolve this mixup before my wedding and I’m so saddened that it took two weeks to get any resolution. Using this company gave me unnecessary wedding stress and I do not recommend using them.

desired-- its very very plain so I had to dress them up a bit. But they often have Groupons so they were a good value. Would recommend.

it to try some of the other flavors!